Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.

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We are seeking a results-driven Technical Business Analyst to join our team.

In this role, you will support business stakeholders and technical teams from requirements gathering through to deployment and sustainment of technology solutions, primarily but not limited to custom software solutions. The successful candidate will not only have strong technical business analysis skills but will also possess a strong entrepreneurial spirit with strong business acumen.

Roles and Responsibilities:

• Work closely with business and technical teams to design and implement technology solutions that meet business user and technical requirements
• Support all phases of development life cycle including analysis, testing, and deployment of solutions, post-production support, documentation, and end-user training
• Write business cases for upcoming initiatives including gathering all relevant inputs, technical constraints & assumptions, quantitative and qualitative business value
• Conduct requirement gathering sessions with cross-functional business groups to define business requirements and convert into well-defined user stories with clear acceptance criteria
• Research, review, and analyze the effectiveness and efficiency of existing processes as well as enhancing them
• Analyze and present findings in a clear and concise manner
• Lead and complete smaller projects or initiatives
• Research third party tools to meet business needs
• Engage 3rd party vendors and consultants as required for successful project execution
• Document business process flows and user journeys
• Perform ad hoc report development activities using technical tools such as SQL and PowerBI
• Stay up-to-date with the latest technologies, trends, and best practices in the multi-family industry

Experience and Educational Requirements:

• Bachelor's degree in Computer Science, Business Administration, Data Science, a related field, or equivalent relevant experience
• Proven experience as a Business Analyst in a similar role (minimum 10 years)
• Experience with Supply Chain systems and processes (minimum 2 years)

Technical Requirements:

• Proficiency in business analysis models such as SWOT analysis, root cause analysis, business process modeling, stakeholder analysis, gap analysis, and more
• Proficiency in data analysis tools: Advanced SQL for accessing data and manipulating data, ability to write complex queries, complex joins and nested queries
• Data visualization skills for gathering, analyzing, and visualizing data from various sources (PowerBI, charts, graphs), Excel
• A strong foundational understanding of coding patterns and software development principles to effectively collaborate with technical teams and consider technical feasibility when proposing solutions
• A strong understanding of API’s, data mapping, and integrations
• A strong understanding of statistical analysis techniques such as correlation/regression, standard deviation, and variance analysis
• Basic understanding of machine learning and AI and potential impacts to technology trends
• Experience working in SCRUM teams and agile environments. Exposure to collaborative tools such as Microsoft DevOps would be advantageous

Non-technical Requirements:

• Self-starter, the successful candidate demonstrates strong accountability and pride of ownership to deliver quality solutions
• Rapidly learn new business processes and operating practices, and apply this knowledge quickly
• Excellent interpersonal and communication skills, with a proven ability to work across teams
• Strong analytical and problem-solving skills and attention to detail
• Business/service oriented, with the ability to create and maintain productive relationships
• Interested in learning new technologies and applying them to the betterment of business stakeholders
• Effective organizational, time management, and planning skills
• Experience working in a team-oriented, collaborative environment, as well as ability to work independently
• Ability to adapt to changing priorities, requirements, and project needs
• Understanding and navigating the impact of changes on business processes, IT systems, and people

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Boardwalk recognizes our Associates as our most valuable asset. We are proud to offer:

• A safe and respectful work culture that attracts, supports, develops, and recognizes high-performing and innovative team members
• A competitive salary that’s benchmarked to industry salary data
• Access to on-demand pay – get your money as soon as you earned it through Dayforce Wallet
• Paid vacation time plus 6 grace days
• Hybrid working arrangement
• Health & Dental, Critical Illness, & Life Insurance Benefits
• Group RRSP with generous employer matching
• Paid Training & Development opportunities
• Fitness & Wellness Reimbursement

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Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.

We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.

Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.