Top Benefits
About the role
Position: Casual System Navigator
Location: Sources Food Bank and Community Outreach in South Surrey and White Rock
Hours: Monday 11:30 – 7:00 pm, T-Th 9:00 – 4:30 pm, F 7:00 – 2:30 pm (On Call)
Salary: $27.81 per hour
Start Date: ASAP
We are looking for a Casual System Navigator to join our System Navigation team! This individual must be authentic, compassionate, and knowledgeable about the social services system. They must have a strong understanding and full acceptance of harm reduction philosophy. This position requires Standard First Aid Certification and Class 5 Drivers License.
About Sources:
SOURCES is a community-based non-profit organization providing support and hope to communities in the Lower Mainland, on Vancouver Island, and across Northern BC. Sources strives to create vibrant and resilient communities through support to adults, children, youth, and families facing challenges in life such as mental health, disability, poverty, substance use, and conflict. We support our communities through leadership, education, and volunteerism.
Sources is committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. People of all races, cultures, ethnicities, 2SLGBTQIA+, and abilities are welcomed to work with us. We value diversity, respect, and collaboration as we promote our mission: social wellness for our community.
Description of Position:
Reporting to: The Manager of Overdose Prevention, Peer Support, and System Navigation Services.
General Responsibilities:
- Outreach to various areas of the South Surrey/White Rock community to locate people who are experiencing multiple barriers to wellness, such as substance use, mental health challenges and homelessness
- Engages with clients in a trauma-informed manner to support them in developing physical, social, emotional and life skills
- Shares lived-experience perspectives to build rapport and trust and modelling harm reduction practices, self-determination and wellness strategies
- Supports clients in identifying personal goals for increased well-being.
- Assists clients to find information about and gain access to local resources; supports clients to navigate and overcome barriers to receiving care; transports clients to resources and services while ensuring the security of unhoused clients’ belongings
- Works collaboratively with clients as they set and work on their self-identified goals; supports clients to break down goals into manageable steps, and assists them to achieve graduated success in all areas of their lives;
- Provides opportunities for clients to increase their engagement in community integration activities; supports clients to develop meaningful connections with a wide range of local resources and supports;
- Responsible for case management, case note recording and monitoring goal attainment.
Program-specific Responsibilities:
- Provide comprehensive case management to support the achievement of client-identified goals
- Outreach, as a team, to foster relationships with vulnerable individuals
- Connect with other Peer Support Network drop-in services and Overdose Prevention Services, and collaborate with other service providers
- Transport clients to access health care and social services, including but not limited to income assistance, substance use services, mental health supports, and Opioid Agonist Treatment.
- Supports clients to secure resources, including but not limited to shelter or sustained housing, identification, cell phone, and food security
- Responds to urgent client needs as they arise.
Physical Demands of Job: *may vary based on client needs
- Lifting/Pulling/Pushing - 25%, Walking/Moving Around - 50%, Sitting - 25%, Time Spent Outdoors - 50%,
Cognitive Demands of Job:
- Independent Work - 50%, Task Memorization - 25%, Changing Priorities/Deadlines - 75%, Writing/Reading - 25%
Qualifications:
- Experience navigating the systems of health care, mental health and substance use services and social services
- Lived experience of mental health, substance use or housing insecurity will be considered as a valuable asset in this role
- A certificate or a diploma in a social service-related field and experience supporting vulnerable populations is preferred.
- Two years of recent related work experience with an emphasis on substance use and/or support to unhoused individuals
- Thorough knowledge of harm reduction and trauma-informed practice
- Proficiency in Motivational Interviewing or other engagement strategies is an asset
- Effectively utilize the Office suite, including Excel, Word, Outlook and central data systems
- Knowledge of community resources and programs
- Ability to analyze and problem solve
- Strong organization and prioritization skills
- Ability to engage with diverse clients who have a wide range of needs, abilities, strengths and challenges
- Ability to establish and maintain rapport and appropriate boundaries with clients and their families
- Ability to model, instruct and demonstrate life skills.
- Effectively communicate professionally, verbally and in writing in English
- Valid Class 5 BC Driver’s License (Mandatory) Class 4 BC Driver’s License (Required)
- Standard First Aid and CPR (Mandatory)
- Indigenous Cultural Training (Mandatory) (Training provided by Sources)
- Naloxone and Overdose Prevention Training (Mandatory)
- Non-violent Crisis Intervention Training (Mandatory) (Training provided by Sources)
- Criminal Records check through the Ministry of Public Safety and Solicitor General Criminal Records Review Program
Benefits:
All employees, regardless of benefit eligibility, have access to an Employee & Family Assistance Program.
Closing Date: Ongoing
About SOURCES
Sources Community Resources Society is an internationally-accredited, community-based, not-for-profit multi-service agency that has served as a dependable source of help, encouragement and hope for individuals in the communities of White Rock, Surrey, Delta, Langley, Prince George, Parksville and beyond since 1978.
At SOURCES, we are committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth, reconciliation and resurgence.
We acknowledge that our work takes place on the unceded traditional and ancestral territories of Indigenous peoples and our offices are located on the lands of the Semiahmoo, Kwantlen, Katzie and Tsawwassen First Nations in the Lower Mainland; the Lheidli T’enneh, part of the Dakelh (Carrier) First Nations in the North; and the Coast Salish peoples including the Qualicum First Nation on Vancouver Island. We are honoured to be part of these communities and many more.
We touch the lives of thousands of individuals and families across the Lower Mainland, Northern British Columbia and Vancouver Island every year. To serve them, our team of dedicated staff and devoted volunteers offer a variety of social wellness programs and services through more than 20 locations, including Community Resource Centres, that are continually expanding to meet individual and community needs.
We welcome people of all genders, races, cultures, ethnicities and abilities. We strive to create more vibrant and resilient communities by offering support to children, youth, families, persons with disabilities, seniors, and others who are coping with isolation, addiction, poverty, disability and conflict.
In addition to providing services on behalf of the Government of British Columbia, we are partners with the United Way of the Lower Mainland, Law Foundation of BC, Vancouver Foundation, Community Living BC, Service Canada and more.
Top Benefits
About the role
Position: Casual System Navigator
Location: Sources Food Bank and Community Outreach in South Surrey and White Rock
Hours: Monday 11:30 – 7:00 pm, T-Th 9:00 – 4:30 pm, F 7:00 – 2:30 pm (On Call)
Salary: $27.81 per hour
Start Date: ASAP
We are looking for a Casual System Navigator to join our System Navigation team! This individual must be authentic, compassionate, and knowledgeable about the social services system. They must have a strong understanding and full acceptance of harm reduction philosophy. This position requires Standard First Aid Certification and Class 5 Drivers License.
About Sources:
SOURCES is a community-based non-profit organization providing support and hope to communities in the Lower Mainland, on Vancouver Island, and across Northern BC. Sources strives to create vibrant and resilient communities through support to adults, children, youth, and families facing challenges in life such as mental health, disability, poverty, substance use, and conflict. We support our communities through leadership, education, and volunteerism.
Sources is committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. People of all races, cultures, ethnicities, 2SLGBTQIA+, and abilities are welcomed to work with us. We value diversity, respect, and collaboration as we promote our mission: social wellness for our community.
Description of Position:
Reporting to: The Manager of Overdose Prevention, Peer Support, and System Navigation Services.
General Responsibilities:
- Outreach to various areas of the South Surrey/White Rock community to locate people who are experiencing multiple barriers to wellness, such as substance use, mental health challenges and homelessness
- Engages with clients in a trauma-informed manner to support them in developing physical, social, emotional and life skills
- Shares lived-experience perspectives to build rapport and trust and modelling harm reduction practices, self-determination and wellness strategies
- Supports clients in identifying personal goals for increased well-being.
- Assists clients to find information about and gain access to local resources; supports clients to navigate and overcome barriers to receiving care; transports clients to resources and services while ensuring the security of unhoused clients’ belongings
- Works collaboratively with clients as they set and work on their self-identified goals; supports clients to break down goals into manageable steps, and assists them to achieve graduated success in all areas of their lives;
- Provides opportunities for clients to increase their engagement in community integration activities; supports clients to develop meaningful connections with a wide range of local resources and supports;
- Responsible for case management, case note recording and monitoring goal attainment.
Program-specific Responsibilities:
- Provide comprehensive case management to support the achievement of client-identified goals
- Outreach, as a team, to foster relationships with vulnerable individuals
- Connect with other Peer Support Network drop-in services and Overdose Prevention Services, and collaborate with other service providers
- Transport clients to access health care and social services, including but not limited to income assistance, substance use services, mental health supports, and Opioid Agonist Treatment.
- Supports clients to secure resources, including but not limited to shelter or sustained housing, identification, cell phone, and food security
- Responds to urgent client needs as they arise.
Physical Demands of Job: *may vary based on client needs
- Lifting/Pulling/Pushing - 25%, Walking/Moving Around - 50%, Sitting - 25%, Time Spent Outdoors - 50%,
Cognitive Demands of Job:
- Independent Work - 50%, Task Memorization - 25%, Changing Priorities/Deadlines - 75%, Writing/Reading - 25%
Qualifications:
- Experience navigating the systems of health care, mental health and substance use services and social services
- Lived experience of mental health, substance use or housing insecurity will be considered as a valuable asset in this role
- A certificate or a diploma in a social service-related field and experience supporting vulnerable populations is preferred.
- Two years of recent related work experience with an emphasis on substance use and/or support to unhoused individuals
- Thorough knowledge of harm reduction and trauma-informed practice
- Proficiency in Motivational Interviewing or other engagement strategies is an asset
- Effectively utilize the Office suite, including Excel, Word, Outlook and central data systems
- Knowledge of community resources and programs
- Ability to analyze and problem solve
- Strong organization and prioritization skills
- Ability to engage with diverse clients who have a wide range of needs, abilities, strengths and challenges
- Ability to establish and maintain rapport and appropriate boundaries with clients and their families
- Ability to model, instruct and demonstrate life skills.
- Effectively communicate professionally, verbally and in writing in English
- Valid Class 5 BC Driver’s License (Mandatory) Class 4 BC Driver’s License (Required)
- Standard First Aid and CPR (Mandatory)
- Indigenous Cultural Training (Mandatory) (Training provided by Sources)
- Naloxone and Overdose Prevention Training (Mandatory)
- Non-violent Crisis Intervention Training (Mandatory) (Training provided by Sources)
- Criminal Records check through the Ministry of Public Safety and Solicitor General Criminal Records Review Program
Benefits:
All employees, regardless of benefit eligibility, have access to an Employee & Family Assistance Program.
Closing Date: Ongoing
About SOURCES
Sources Community Resources Society is an internationally-accredited, community-based, not-for-profit multi-service agency that has served as a dependable source of help, encouragement and hope for individuals in the communities of White Rock, Surrey, Delta, Langley, Prince George, Parksville and beyond since 1978.
At SOURCES, we are committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth, reconciliation and resurgence.
We acknowledge that our work takes place on the unceded traditional and ancestral territories of Indigenous peoples and our offices are located on the lands of the Semiahmoo, Kwantlen, Katzie and Tsawwassen First Nations in the Lower Mainland; the Lheidli T’enneh, part of the Dakelh (Carrier) First Nations in the North; and the Coast Salish peoples including the Qualicum First Nation on Vancouver Island. We are honoured to be part of these communities and many more.
We touch the lives of thousands of individuals and families across the Lower Mainland, Northern British Columbia and Vancouver Island every year. To serve them, our team of dedicated staff and devoted volunteers offer a variety of social wellness programs and services through more than 20 locations, including Community Resource Centres, that are continually expanding to meet individual and community needs.
We welcome people of all genders, races, cultures, ethnicities and abilities. We strive to create more vibrant and resilient communities by offering support to children, youth, families, persons with disabilities, seniors, and others who are coping with isolation, addiction, poverty, disability and conflict.
In addition to providing services on behalf of the Government of British Columbia, we are partners with the United Way of the Lower Mainland, Law Foundation of BC, Vancouver Foundation, Community Living BC, Service Canada and more.