Job#: 2085750 Job Description: Job Summary Our client, a prominent e-commerce business is seeking an experienced and detail-oriented Release Manager to own and uphold the release process for their White label product. This role requires working cross-functionally with Product, Engineering, Production Operations, Retailer Success, Quality Engineering, and Product Documentation teams to ensure a smooth, consistent, and efficient release process. The ideal candidate will have a strong process-oriented mindset, demonstrated leadership in managing releases, and a proactive approach to making continuous improvements in our workflows.

Key Responsibilities

• Release Management and Execution:
• Own, manage, and enforce the White label release process to ensure timely and high-quality releases.
• Collaborate with stakeholders across Product, Engineering, and QA teams to plan, coordinate, and execute releases with efficiency.
• Monitor and mitigate risks throughout the release lifecycle to maintain a smooth delivery process.
• Cross-Functional Collaboration:
• Serve as the primary point of contact for releases, ensuring alignment and collaboration between Product, Engineering, Production Operations, Retailer Success, QA, and Documentation teams.
• Communicate effectively with all stakeholders to surface status updates, blockers, and resolutions.
• Support teams in staying compliant with defined workflows and deliverables while improving team alignment.
• Process Guardianship and Improvement:
• Protect the existing release process by upholding clearly defined roles, timelines, and quality gates.
• Continuously evaluate the release pipeline to identify opportunities for optimization and implement improvements over time.
• Maintain robust documentation of the release process and ensure all team members are well-informed.
• Problem-Solving and Agility:
• Proactively address impediments and troubleshoot issues in collaboration with cross-functional teams.
• Maintain flexibility to assist teams with pressing issues while balancing adherence to process standards.
• Process Automation (Optional):
• Automate repetitive steps or tasks within the release process to enhance efficiency and reduce human error.
• Partner with teams to explore and implement tools that streamline workflows and improve overall process health.

Qualifications Experience:

• 2+ years of experience in release management, program/project management, or similar roles in SaaS, eCommerce, or technology-driven environments.

Skills:

• Proven ability to manage and execute cross-functional initiatives under firm deadlines.
• Strong organizational skills with an emphasis on attention to detail.
• Outstanding communication and interpersonal skills for stakeholder management.
• Proactive mindset with an ability to navigate ambiguity and solve complex problems.
• Familiarity with process automation tools and techniques is a plus.
• Knowledge of Agile/Scrum methodologies is highly desirable.

Technical Understanding:

• Basic understanding of software development lifecycles and deployment pipelines.
• Familiarity with tools commonly used in release management (e.g., JIRA, Confluence).

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.