Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities - and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **

Job Description

As a part of the Ticket Sales team, your focus will be selling our premium spaces within a menu of products to support LIVE Events at Scotiabank Arena, RBC Amphitheatre, HISTORY, Coca-Cola Coliseum & Rogers Stadium. To be successful in this role, you must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for music & live entertainment fans!

The successful candidate will be an ambitious, hard-working, and coachable individual who is passionate about growing a career in sales within music & live entertainment.

This is a 6-month, part-time (32-hour; 9:30 am - 4:30 pm) entry-level sales position that is built on a strong foundation of learning the fundamentals through outbound activity, ongoing training, and development. Graduates from this program are well-positioned for advancement as we are committed to developing future leaders within the organization.

• We are a ‘team first’ culture so your first responsibility is to be an incredible teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative group dynamic; this is the foundation of our success.
• Contribute to a collaborative sales culture that drives results across MLSE properties & Live Nation properties with a focus on Music & LIVE Events.
• Driving revenue in strategic & creative ways through cold calling, marketing campaigns & social selling with a focus on B2B (Business to Business) and B2C (Business to Consumer) sales.
• Selling a full menu of ticket products, including but not limited to full season, flex/partial season, group hospitality, executive suite rentals, and premium ticket packages.
• Identify prospects & decision makers for new sales opportunities through centers of influence, and referrals and execute hosting opportunities for potential prospects.
• Provide extraordinary customer service by ensuring prompt and thorough responses for all inbound and outbound communication.
• Adapt and be prepared to pivot quarterly focus as the demands of the business cycle evolve.
• Prepare and execute presentations to prospective clients.
• Effectively manage order processing through the ticket booking system by adhering to proper administration processes.
• Successful sales results require winning behaviors. You will be required to master our CRM system as a tool to help guide your daily behaviors and measure the progression of your sales funnel.
• Perform promotional or Membership service functions as required.

Qualifications

• Available to work evenings, weekends, and holidays as the business need arises.
• Comfortable and capable of delivering within a fast-paced environment, utilizing time management and organizational skills.
• Great verbal and written communication skills.
• Proven sales track record as an asset.
• A positive, team-first approach, incorporating integrity, confidentiality, and discretion.
• An ongoing awareness and responsiveness to client satisfaction.
• Demonstrated ability to build and develop long-lasting professional relationships.
• Willingness to be coached with the bravery to take risks and learn from the results.
• Highly motivated individual with a strong desire to build a career in music the business.
• A ‘One-Team’ approach toward departmental and company-wide goals.
• Demonstrated to perform well under tight timelines; prioritize simultaneously, while working independently.
• Any experience in developing sales and service relationships is preferred.
• Confident user of Microsoft 360 - Word, Excel, Outlook, PowerPoint.
• Ticketmaster and/or ARCHTICS knowledge is an asset but not essential.
• Salesforce knowledge would be an asset but not essential.

Please apply by: Sunday, November 30, 11:59 pm.

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal . Want instant updates? Opt-in for SMS notifications to stay in the loop.

At MLSE, we are committed to building an equitable , diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com . This email is only for accommodation requests. Resumes sent to this email address will not be considered.