Hammond Power Solutions Inc. is a global manufacturer headquartered in Guelph, Ontario, Canada. HPS has grown to become the leader in North America in the custom design and manufacture of dry type transformers. For the past century, HPS has grown to deliver electrical power solutions to global markets and provides solutions for complex applications like, mining, rectifier, drives, traction, wind, solar and many other electrical power applications. The world relies on HPS to continually conceive and produce state-of-the-art transformer technology. We currently have an opening for a Quality and Continuous Improvement (CI) Coordinator, come grow with us!

The Quality and Continuous Improvement Coordinator will be overall responsible for the following responsibilities:

Quality:
Ensure quality standards are maintained and quality initiatives/improvements are ongoing and effective throughout the Walkerton facility. Supervise, support and train quality testers in Walkerton. Monitor, control and maintain all required processes/procedures and documentation relevant to the Quality dept. With a direct reporting relationship to the Plant Manager - Walkerton, the position also has dotted line responsibility to the North American Quality Manager, Director of Quality and the Corporate Test Engineering Manager.

Continuous Improvement:
Manage, promote and lead the on-site Walkerton Transform & Solutions continuous improvement programs. This includes the development of teams, training and implementation of continuous improvement opportunities brought forth by the transform solutions program. In addition, you will provide QA & manufacturing support on various production process tasks and projects. This may include data collection, time studies, QA testing etc.

Quality Management Systems (QMS):

• Provide PPAP, survey responses, audit actions, corrective action responses, returned materials (RM) failures analysis/summaries to customers as necessary.
• Develop monitoring systems for continual improvement of the QMS and report to Management Team of progress.
• Provides input to the long-term planning process.
• Write, revise and manage Standard Practice Instructions (SPI’s) as required.
• Know/understand and comply with the HPS Quality Policy.
• Ensure that Internal Audits are conducted in a manner to support the overall QMS.
• Provide documentation to Operations to enable a fair review of the overall QMS.
• Review the Quality Manual, Quality Policy, Risk Matrix and Interested Parties Matrix and comment on changes as necessary
• Maintain the QMS in accordance with ISO 9001

HPS - Walkerton Continuous Improvement Lead:

• On site Transform (Continuous Improvement program) team leader for HPS Walkerton

• Lead & guide the implementation of continuous improvement opportunities in line with company metrics

• Facilitate the Transform program in the development and selection of teams and their projects

• Coordinate/support events plant wide and update status of activities through supporting Transform Communication team initiatives, internal Sharepoint, plant communication boards and monthly plant meetings

• Assist leaders in sustaining improvements in their respectful areas of responsibilities regarding implemented Transform projects and other continuous improvement initiatives

• Assist when required in the development and production of HPS training materials.

Walkerton Testing

• Monitor, control and record any conditions that may influence the validity of test results.
• Ensure the requirements for testing equipment are met – handling, transport, storage, use, calibration, verification and planned maintenance records are kept up to date.
• Ensure all tests are performed on all products specified in SPI’s, engineering or customer requests.
• Ensure all testing methods, procedures and supporting documentation relevant to test lab activities are up to date and readily available to personnel.
• Control of documents in all test areas such as records, procedures, visual aids, equipment manuals etc.
• Provide technical support to test personnel.
• Analyze statistical information in databases and from test results and provide feedback to Manufacturing and Engineering departments, assist them in problem solving of identified issues.
• Identify and promote test system improvements including equipment and data recording.
• Ensure safety guidelines, processes and procedures are documented and followed.
• Ensure production has adequate and effective QA Testers.
• Identify and resolve technical training needs and ensure QA testers are fully trained and competent in all aspects of their duties.
• Support, maintain and implement Electrical Testing Core Competency program, this can be with Quality, but it can also be dual responsibility with MEng.

HPS - Transform Walkerton Solutions Lead:

• On site Solutions Team Leader for HPS Walkerton
• Lead & guide the implementation of the solutions add-on program which promotes a recognition process to help generate employee driven continuous improvement “Solutions”
• Provide necessary training and support to all levels including new employees to ensure the success of the Solutions program within the Walkerton facility
• Coordinate/support events plant wide and update status of activities through supporting Transform Communications team initiatives, internal sharepoint, plant communication boards and monthly plant meetings
• Lead the delivery of all Solutions related training modules to new employees
• Assist leaders in sustaining improvements in their respectful areas of responsibilities regarding implemented Solutions submissions and other continuous improvement initiatives.

Quality

• Coordinates Continuous Improvement initiatives as required.
• Involvement in Advanced Product Quality Planning and new product development.
• Initiate Corrective Action Requests and utilize appropriate problem-solving approaches.
• Support the RMA process related to Walkerton built product.
• Work with Supply Chain on supplier issues as required.
• Initiate and/or assemble customer requested documentation.
• Review/approve new suppliers.

Transform - Plant Manufacturing Support

• Work toward a complete understanding of all equipment and processes in the plant
• Assist process specialist and production departments with production on first off orders or prototypes to ensure understanding of design & MIP
• Work with the process specialist in assisting production with any MIP or BOM discrepancies
• Support process specialist and operations supervisor when requested in reviewing labor standards & BOM’s to ensure they are complete & accurate
• When requested by the process specialist or Plant Manager review manufacturing processes to determine if improvements can or should be made 20%

Auditing

• Develop the Internal Auditing Schedule based on previous audit results and the status and importance of the areas being audited.
• Manage Walkerton Internal Audit Processes.
• In conjunction with the Supply Chain conduct supplier audits based on evaluation criteria.
• Manage the external quality audits (customers, third party, registrars, and regulatory agencies)

Reporting

• Prepare, issue and analyze weekly and monthly quality reports including DPMO, Cost of Quality, and First Pass.
• Review and maintain process monitoring records (gel time, viscosity, paint viscosity, oven programs)
• Issue Quality Alerts
• Prepare Semi-Annual Management Review summaries and meeting minutes.
• Manage Corrective Action Reporting systems.
• Issue and control Certificates of Compliance as back up.
• Ensure that accurate records are kept.
• Support and monitor Customer Concession Request system. 10%

Other

• Perform various other duties and activities as assigned.
• Supporting continuous improvement goals, Transform initiatives and lean implementation.
• Ensure documentation on shop floor is adding value (i.e. Checklists, process monitoring sheets)
• Support production teams with root cause determination and corrective action development/implementation.
• Develop and maintain systems for compliance.
• Mentor the Quality group to work with Engineering and Production for solutions that arise daily.
• Foster a positive culture within the quality team.

Transform - Other Project Support
Assist on other Walkerton projects as requested.

Supervisory

• Train, develop and manage performance of reporting staff
• Work closely with Mfg. Engineer to resolve issues around product quality, customer concerns and training.
• Assign testers for overtime shifts as required. 10%

Educational Requirements:

A Bachelors' degree or college diploma in Quality Management, Manufacturing Engineering or a related discipline.

Experience:

• 2 - 5 years working in a manufacturing environment.
• Experience conducting QA audits and implementing and verifying corrective actions.
• Experience applying a range of continuous improvement tools and techniques.
• Demonstrated ability to collaborate with and influence a diverse range of stakeholders to execute improvement projects.

Specialized Knowledge:

• Knowledge and or experience with transformers, including testing is an asset.

• Experience in change management & project leadership an asset.

Some of the benefits of working at Hammond:

We are Great Place to Work Certified! Our people work hard for us—so we make sure our benefits work hard for them. Our equitable pay, benefits, and practices prioritize security, health, and well-being while sharing in our business success through variable pay programs and our Employee Stock Ownership Program.

Our core benefits focus on wellness, mental health, and financial security when employees need them the most, early career or getting ready for retirement. We also support work-life balance through flexible work schedules, paid time off, and leaves of absence. Employees and their families also have access to our confidential, best-in-class Employee and Family Assistance Program (EFAP).

We are committed to sustainable business practices and offer opportunities for our employees to support the communities where we live and work through our Hammond Giving Strategy.

NOTE: Hammond Power Solutions encourages applications from all qualified candidates. HPS has a great record of accommodating persons with disabilities. Contact our People & Culture team if you need accommodation at any stage of the application process or want more information on our accommodation policies.

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