Job Opening Number: 107031

Job Requisition Number: 134

Number of Positions: 1

Job Type: Management and Administration/Union

Job Code: 000024

Department: COMMUNITY SERVICES

Division: Parks Maintenance & Forestry

Hiring Salary Range: $88,458 - $99,516 per annum

Maximum of Salary Range: $110,573 per annum

Job Grade: 5

Job Status and Duration: Full Time (FT) vacancy for 18 months

Hours of Work: 40 Hour work week

Location: Williams Parkway Operations Centre

Posting Date: 02/05/2026

Closing Date: 02/18/2026

Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.

External and internal applicants are now being considered.

Position Duties And Responsibilities Reporting to the Director, Parks Maintenance & Forestry, this position ensures the provision of quality training and development within the Parks Maintenance & Forestry division ensuring to service delivery and customer service excellence, to meet current and changing needs of the community. This position provides direction and oversight to various training and learning initiatives that support the business and operational needs within Parks Maintenance & Forestry. This position works collaboratively with internal and external stakeholders to lead various trainings and initiatives.

Business Distinctions

• Operational Services
• Community Engagement/Development
• Development and Training
• Administrative Services

Key Duties And Responsibilities Supervision, Leadership and Staff Development:

• Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needs
• Form action plan to ensure program quality assurance
• Manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelines
• Evaluate training needs, and manage execution of staff trainings, orientations and meetings
• Ensure current self-knowledge of technical skills for staff development
• Available for crisis support and decision-making

Administration

• Review documentation of incident/accidents reports and manage follow-up accordingly, applying appropriate follow-up actions and guidance with teams, volunteers and customers; modifying programs and services to ensure safely operating programs and services.
• Prepare reports for the Parks Director which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.
• Manage and review daily, weekly and sessional statistics and checklists and conduct payroll verification
• Adherence to all mandated deadlines
• Participation in Parks quality assurance program

Customer Service And Community Development

• Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successes
• Liaise and develop partnerships with community leaders, groups, sponsors and external groups and agencies
• Act as a City of Brampton representative on external committees, associations, and working groups to gather information, discuss emerging trends, best practices and challenges, and to develop partnerships
• Ongoing assessment of community needs
• Manage community events (including analyzing follow-up reports and debriefing)

Program Development

• Report on trends and areas of growth including future opportunities
• Manage quality training and development programming
• Manage program development and standard operating policy development processes
• Form and implement action plans to meet targets and potential growth
• Assist Parks Director with marketing and business plan
• Promote and create awareness of programs and develop strategies to increase employee recruitment and retention
• Manage internal marketing of programs within the Parks division Budget
• Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to the Parks Director
• Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals

Selection Criteria

• Post-secondary degree or diploma preferably in related field (i.e. Social Work, Behavioral Sciences, Psychology, Horticultural Science, Environmental Studies)
• Minimum 3 years experience in in training and development, project management and/or parks maintenance operations
• Excellent public relations skills and ability to effectively deal with the public
• One year supervisory experience working with staff and volunteers
• Knowledge of provincial and other legislative regulations pertinent to program discipline
• Exposure to budgeting and financial management
• Proficiency in MS Office

Mandatory Requirements Other Skills and Assets:

List licences, certifications, and designations etc. that are required.

• Able to work variable, scheduled hours including evenings and weekends
• Current Standard First Aid/CPR-C
• Working knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) and the Human Rights Code
• Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle

Additional Information

Interview: Our recruitment process may be completed with video conference technology.

• Various tests and/or exams may be administered as part of the selection criteria. As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the apply now button by 02 / 18/2026 and complete the attached questionnaire.

We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

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