If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

Job Description We are seeking a highly skilled and detail-oriented Senior NetSuite System Analyst to join our dynamic team. This individual will serve as a critical liaison between business stakeholders and our NetSuite platform, focusing on analyzing requirements, optimizing system configurations, and ensuring seamless integration with other business processes. The ideal candidate is a problem-solver with a strong analytical mindset, capable of translating complex business needs into effective NetSuite solutions and aligning technology solutions with business strategies.

What a Day In The Life Looks Like

• Requirement Gathering and Analysis: Conduct in-depth analysis of business requirements across multiple business functions, translating them into clear and actionable functional specifications for NetSuite.
• System Configuration and Optimization: Configure and customize NetSuite to meet business needs, including custom records, fields, forms, and workflows.
• Integration Support: Collaborate with developers and integration specialists to ensure seamless data flow between NetSuite and other enterprise systems (CRM, CSM, HRIS, etc.).
• User Support and Training: Provide expert-level support to NetSuite users and troubleshoot issues.
• Process Improvement: Identify and recommend process improvements to optimize NetSuite usage and enhance business efficiency, including analysis, redesign, re-engineering, and organizational effectiveness.
• Documentation: Create and maintain detailed documentation of NetSuite configurations, processes, and integrations, including change control for requirement artifacts.
• Collaboration: Work closely with cross-functional teams, including accounting, finance, sales, customer success, and IT, to ensure alignment and effective communication.
• Testing and Validation: Develop and execute test scenarios, support UAT, and manage issue remediation to ensure the quality and accuracy of NetSuite configurations and integrations. Facilitate required meetings, obtain sign-off of acceptance criteria, and manage implementation.
• Project Coordination: Lead NetSuite projects, ensuring efficient task management and self-starting initiatives.
• Setup, Configuration and System Maintenance: Participate in the setup, configuration, and system maintenance of the NetSuite platform and potentially third-party add-on solutions.
• Defect and Change Request Management: Identify and assist in managing any defects and change requests.
• Continued assessment of the systems utilized for improved functionality, efficiency, and effectiveness in a growing and changing business environment.
• This is a remote-based role. Working pattern is Monday-Friday, 40 hours per week.

Help enable those who move goods to do good by contributing your skills and individual viewpoints in a highly collaborative, caring team environment.

What You Bring To The Team

• Bachelor’s degree in Information Systems, Computer Science/MIS, Business Administration, or a related field; equivalent experience may be considered.
• 5+ years of relevant technical and business work experience with systems analysis or application administration.
• 5+ years of experience as a NetSuite System Analyst or similar role, with a focus on configuration and analysis.
• NetSuite SuiteFoundation certification is strongly preferred.
• Strong proficiency in NetSuite configuration, including custom records, fields, and workflows. Experience with Advanced Revenue, SuiteBilling, and Multi-Book preferred.
• Familiarity with NetSuite integrations and API concepts.
• Strong understanding of accounting, finance, and customer success processes, and ERP system concepts.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and communicate with both technical and non-technical audiences.
• Ability to translate business requirements into technical specifications.
• Experience with SQL is a plus.
• Experience in creating detailed documentation, business process analysis, and graphical depiction of business process flows.
• Strong understanding of Software Development Life Cycle methodologies. Must have experience in overseeing the design, development, and implementation of software solutions.
• Experience with Enterprise platform technologies (i.e., Salesforce, Workday, others).
• Proficient with tools such as MS Office (Excel, PowerPoint, Visio, etc.).
• Requirements elicitation.
• Efficient task management and self-starter.
• Excellent organization skills.
• Strong customer service orientation, continuous improvement mindset, and good judgment.

Why join us? At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.

We believe the future is better when supply chains work better. We are an equal-opportunity employer and committed to inclusion in the workplace.

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at jobs@infios.com

Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.