Senior Director, Clinical Strategy and Transformation
About the role
The Senior Director, Clinical Strategy & Transformation is responsible for leading system-level clinical innovation, transformational initiatives, and strategic quality advancement across Long-Term Care and Retirement divisions. This role will drive the design, implementation, and scaling of projects that improve clinical services, enhance operational effectiveness, and strengthen the resident experience. Working in collaboration with operational leaders and support partners, the Senior Director will champion a culture of quality improvement, system integration, regulatory excellence and person-centered care, while contributing to the development of future organizational leadership capacity.
What You’ll Be Doing:
- Lead the development and implementation of transformational initiatives that improve clinical and wellness services across Long-Term Care and Retirement divisions.
- Design future-ready care and service models aligned with resident needs, operational excellence, and sector best practices.
- Oversee cross-functional clinical and operational projects from conception through implementation.
- Ensure project alignment with strategic priorities, regulatory compliance, and sustainability goals.
- Support clinical integration and transformation planning related to portfolio growth, including acquisitions, redevelopments, and repositioning.
- Apply structured change management methodologies to support effective adoption of new programs, technologies, and practices across stakeholder groups.
- Build internal capacity for innovation and change at site and organizational levels.
- Collaborate with operational and clinical leaders to embed continuous quality improvement principles into core practices.
- Support system integration across business units, harmonizing clinical programs, assessments, and operational procedures.
- Utilize data, resident outcomes, and operational metrics to inform project priorities, measure impact, and drive continuous improvement.
- Report on project outcomes and transformation metrics to executive leadership.
- Foster collaboration with internal and external stakeholders, including site leaders, residents and families, sector partners, and regulatory bodies.
- Ensure that initiatives are designed with stakeholder input and focused on enhancing the resident experience.
** **Who you are:
- Bachelor’s degree in Nursing, Health Administration, or related healthcare discipline (Master’s preferred).
- Minimum of 7 years progressive leadership experience in healthcare, preferably in seniors’ care (Long-Term Care, Retirement, or Community Health sectors).
- Demonstrated experience leading large-scale clinical transformation, quality improvement, or strategic initiatives.
- Experience working within regulated environments, including familiarity with MLTC, RHRA, and CARF or Accreditation Canada standards.
- Strategic thinking with a systems approach to problem solving.
- Strong project management and organizational skills, with the ability to manage multiple complex initiatives concurrently.
- Skilled in stakeholder engagement, communication, and influencing across multiple organizational levels.
- Proficient in the use of data to drive decision-making, measure outcomes, and inform quality improvement.
- Committed to person-centered care, innovation, and service excellence.
- Hybrid work model with expectation of regular in-person engagement at support office and the communities or residence.
- Travel within Ontario, BC, Alberta & Saskatchewan is required.
- Ability to work flexible hours to meet project and operational demands.
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
About Sienna Senior Living
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes.
Sienna is one of Canada’s largest owners and operators of senior living options, with 93 high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 12,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting.
Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.
Senior Director, Clinical Strategy and Transformation
About the role
The Senior Director, Clinical Strategy & Transformation is responsible for leading system-level clinical innovation, transformational initiatives, and strategic quality advancement across Long-Term Care and Retirement divisions. This role will drive the design, implementation, and scaling of projects that improve clinical services, enhance operational effectiveness, and strengthen the resident experience. Working in collaboration with operational leaders and support partners, the Senior Director will champion a culture of quality improvement, system integration, regulatory excellence and person-centered care, while contributing to the development of future organizational leadership capacity.
What You’ll Be Doing:
- Lead the development and implementation of transformational initiatives that improve clinical and wellness services across Long-Term Care and Retirement divisions.
- Design future-ready care and service models aligned with resident needs, operational excellence, and sector best practices.
- Oversee cross-functional clinical and operational projects from conception through implementation.
- Ensure project alignment with strategic priorities, regulatory compliance, and sustainability goals.
- Support clinical integration and transformation planning related to portfolio growth, including acquisitions, redevelopments, and repositioning.
- Apply structured change management methodologies to support effective adoption of new programs, technologies, and practices across stakeholder groups.
- Build internal capacity for innovation and change at site and organizational levels.
- Collaborate with operational and clinical leaders to embed continuous quality improvement principles into core practices.
- Support system integration across business units, harmonizing clinical programs, assessments, and operational procedures.
- Utilize data, resident outcomes, and operational metrics to inform project priorities, measure impact, and drive continuous improvement.
- Report on project outcomes and transformation metrics to executive leadership.
- Foster collaboration with internal and external stakeholders, including site leaders, residents and families, sector partners, and regulatory bodies.
- Ensure that initiatives are designed with stakeholder input and focused on enhancing the resident experience.
** **Who you are:
- Bachelor’s degree in Nursing, Health Administration, or related healthcare discipline (Master’s preferred).
- Minimum of 7 years progressive leadership experience in healthcare, preferably in seniors’ care (Long-Term Care, Retirement, or Community Health sectors).
- Demonstrated experience leading large-scale clinical transformation, quality improvement, or strategic initiatives.
- Experience working within regulated environments, including familiarity with MLTC, RHRA, and CARF or Accreditation Canada standards.
- Strategic thinking with a systems approach to problem solving.
- Strong project management and organizational skills, with the ability to manage multiple complex initiatives concurrently.
- Skilled in stakeholder engagement, communication, and influencing across multiple organizational levels.
- Proficient in the use of data to drive decision-making, measure outcomes, and inform quality improvement.
- Committed to person-centered care, innovation, and service excellence.
- Hybrid work model with expectation of regular in-person engagement at support office and the communities or residence.
- Travel within Ontario, BC, Alberta & Saskatchewan is required.
- Ability to work flexible hours to meet project and operational demands.
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
About Sienna Senior Living
At Sienna Senior Living, our Purpose is to cultivate happiness in daily life. Our work does not stop at providing the highest quality of service and care to our residents - it goes much further. Each and every day, we strive to bring happiness into our residents’ lives by enabling our team to put their passion for their work into action and supporting families to bring joy into our homes.
Sienna is one of Canada’s largest owners and operators of senior living options, with 93 high-quality residences in key markets in Ontario, British Columbia, Alberta and Saskatchewan. We offer independent living, assisted living and memory care under our Aspira retirement brand, as well as long-term care, specialized programs and services, and expert management services. Our approximately 12,000 team members are committed to helping residents discover happiness through personalization, choice and community engagement in a comfortable, home-like setting.
Our aim is to consistently create a positive resident experience, along with a high-performing team and workplace culture that are driven by shared Values and a commitment to innovation and excellence. As leaders in the sector, we leverage technology and best practices to constantly set new benchmarks for quality. At the same time, we never lose sight of our vision— to be Canada’s most trusted and most loved senior living provider.