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Group Facilitator 1 & Info/Referral/Intake 1

Aurora, ON
CA$29 - CA$30/hourly
Mid Level
full_time

Top Benefits

3 weeks vacation first year, 4 weeks after
Ontario Healthcare coverage
HOOPP pension plan

About the role

JOB POSTING: ADDICTION SERVICES CENTRAL ONTARIO –

JOB POSTING 2025.16FT

Full-time Permanent

GROUP FACILITATOR 1 AND INFO/REFERRAL/INTAKE 1

Supporting other teams, programs and services as required

Addiction Services Central Ontario (ASCO) is a charitable, community-based addiction and mental health services organization with its main office located in Aurora, Ontario and provides programs and services in York Region, South Simcoe and some parts of Toronto. Be sure to visit our website: https://helpwithaddictions.ca.

ASCO unites to support individuals to achieve their goals by offering hope and promoting well-being. Addiction Services Central Ontario takes pride in its passion for client service. Each day presents new opportunities to demonstrate leadership and expertise in addictions to the community. ASCO embraces a holistic, biological, psychological, social and spiritual approach to addiction. A holistic approach places the person at the centre. The agency uses a harm reduction approach in addiction treatment and equally respects individuals who choose abstinence or harm reduction. ASCO’s three strategic priorities are: Develop Our People, Drive System Leadership in Integrated Care and Advance Clinical and Operational Excellence.

Addiction Services Central Ontario is seeking an experienced, highly motivated and energetic individual to work as a Group Facilitator 1 and Info/Referral/Intake 1***.*** The incumbent will work three days per week as a Group Facilitator 1 and two days per week as an Info/Referral/Intake 1. As Group Facilitator 1, you will facilitate groups such as educational/treatment groups and in our Back on Track (BOT) program to assist persons who have been convicted of impaired driving or registered a blood alcohol level in the ‘warn range’. As an Info/Referral/Intake 1, you will provide intake/information/referral to potential clients and assessment services to agency clients. This position will also provide an agency orientation to clients seeking service within the agency. This position provides services in various capacities to ensure the organization meets the needs of clients where they are located.

This position will be based in the Aurora office location, reporting to the Assigned Supervisor

ASCO is required to follow all public health and provincial directives as well as of those of our Ontario Health Team partners as related to the pandemic and other health issues that may come forward, including but not limited to vaccination requirements.

This is a full-time permanent position for 35 hours per week, with a minimum of two evenings per week, weekend work is also expected (i.e., some Saturdays). The hourly wage rate is $29.75 for 21 hours (3 days) worked as a Group Facilitator 1 and $29.43 for 14 hours (2 days) worked as Info/Referral/Intake 1. This position is within the Bargaining Unit.

Why work at ASCO?

  • 3 weeks’ Vacation (accrued monthly) earned in the first year; 4 weeks’ Vacation (accrued monthly) after one year of continuous service
  • Healthcare of Ontario Pension Plan (HOOPP) for Contract and Permanent staff
  • 3 Flex Days to be taken throughout the year
  • 15 days’ Paid Personal time (accrued monthly)
  • Education Allowance provided up to $300 per fiscal year
  • 5 Education Days per fiscal year provided for personal and professional development
  • Comprehensive Benefits package
  • Employee Assistance Plan
  • Various employer-paid training programs
  • Mileage reimbursement when required
  • Free on-site parking
  • Perkopolis Membership Available

Group Facilitator 1 Duties and Responsibilities include but are not limited to:

  • Assessment
    • Determine the client’s level of substance use as well as other risk-taking behaviours and referral to the education program or to the treatment program.
  • Education Program
    • Facilitate/co-facilitate a structured educational group to clients in accordance with ASCO requirements.
    • Be available to do other group facilitation within the Agency, as required,
  • Treatment Program
    • Facilitate/co-facilitate a structured group treatment to clients in accordance with ASCO requirements.
    • Be available to do other group facilitation within the Agency, as required.
  • Follow-Up
    • Conduct follow-up sessions with individuals who have participated in the education program or treatment program, as required by ASCO.
  • Supervision
    • Participate in regular supervision with the Supervisor, or as determined by ASCO.

Info/Referral/Intake 1 Duties and Responsibilities include but are not limited to:

  • Entry, Screening and Intake
    • Provides potential clients with an orientation to the agency’s programs and services.
    • Reviews the agency consent to services process with the client.
    • Makes initial judgment regarding the need for an urgent response in selected cases and provides information to appropriate staff.
    • Obtains detailed information on the phone and/or in person required to facilitate case assignment and to initiate the assessment and counselling, case management or peer support process.
    • Makes initial judgements on the basis of admission criteria regarding admission of clients to clinical programs.
    • Receives and distributes documentation related to intake processing and initial clinical interventions.
    • Provides intake/information/referral information to clinical team meetings and clinical consultations.
  • Information and Referral
    • Provides resource and service information in response to requests.
    • Provides information and referral to other addiction programs and services both within the Central LHIN, and outside the boundaries.
    • Provides external resources to those individuals who may be inappropriate for programs and services offered by the agency.
    • Reviews pre-intake entry forms submitted online to determine appropriate program. and/or service. Follows-up with individual directly to provide additional information and/or external referral, if required.
    • Reviews SR Fax referrals that Addictions Withdrawal Management Services (AWMS) receives from medical providers to determine appropriate program and/or service and follow-up directly with the individual that has been referred to ASCO services to provide additional information and/or external referral, if required.
    • Receives calls from the Eastern York Region North Durham Mental Health and Addictions Wellness Centre and follow-up directly with the individual that has called the Wellness Centre phone line for help with navigating the appointment booking page.
  • Community Consultation
    • Provides resource and service information in response to client requests.
    • Provides other community resource information to those individuals who are inappropriate for agency programs and services.
  • Community Relations
    • Responds to the enquiries from professional service providers (e.g. crisis team staff, physicians, nurses and guidance counsellors).
    • Assists professional service providers in making appropriate referral requests.
    • Maintains an up-to-date resource list of resources available in the community.
    • Collaborates with organizations in the community to best support clients.
    • Attends weekly meetings at various Situation Tables consisting of multi-sector providers throughout York Region, and participates in collaboratively identifying and resolving situations of Acutely Elevated Risk (AER).
    • Drive/Operate and Provide services on the Mobile Rapid Access Addictions Medicine (M-RAAM) unit, when assigned.
  • Administration
    • Enters intake information into the electronic intake form, the agency’s data base and information management systems.
    • Establishes and maintains Clinical Resources files for agency staff and post current information on bulletin boards.
    • Ensures daily tasks and responsibilities are conducted with an Anti-Oppression and Anti-Racism (AOAR) framework and through an AOAR lens.
    • Comfortable with using a range of technological platforms to support virtual meetings, trainings, etc.
    • Ensures the confidentiality of all information received is maintained.
  • Professional Development
    • Participates in clinical staff training programs and skills development courses as per the Clinical Supervisor or Clinical Director.
    • Keeps up to date on emerging trends, treatments and programs related to substance and gambling addictions.
    • Provides training to the clinical staff regarding the entry, screening and intake functions.
    • Contributes to agency research projects, as required.
  • Other duties as assigned

Qualifications:

  • College Diploma in one of the social sciences or a health-related discipline, Bachelor’s degree, an asset.
  • Member or member in progress with one of the regulatory colleges under the Regulated Health Professionals Act ex: College of Registered Psychotherapists of Ontario; Ontario College of Social Workers and Social Service Workers.
  • Formal training or education and experience in crisis intervention and management.
  • Sound knowledge, awareness and understanding of anti-oppression and anti-racism (AOAR) practice.
  • Strong knowledge base in substance use and problem gambling and continuum of use.
  • Experience working with people with substance use and/or mental health issues, an asset.
  • Ability to work in a harm reduction context.
  • Excellent interpersonal, problem solving, and administrative skills.
  • Strong verbal and written communication skills; attention to detail a requirement.
  • Competent in relevant computer applications, particularly Microsoft Office and Outlook.
  • Ability to work both on a team and independently.
  • Proficient in use of data management systems; a knowledge of TREAT is preferred.
  • Ability to work from a trauma-informed approach.
  • Screened for Back on Track (Triton), a definite asset
  • Previous experience facilitating groups for Back on Track, a definite asset
  • Ability to facilitate groups to diverse clients with substance use issues
  • Ability to foster a strong therapeutic alliance with clients
  • Proven ability to do presentations to clients, the general public and other service providers
  • Excellent organizational and administrative skills and ability to work independently
  • Excellent English communication skills, both verbal and written
  • The ability to provide services in French and any additional languages a definite asset

Other requirements

  • A valid driver’s license and access to an insured vehicle
  • A successful Police Vulnerable Sector Check, as per agency policy and procedures

Please apply by sending your resume and cover letter detailing what interests you about this opportunity and experience you have that sets you apart from others.

External Applicants apply online

Deadline to apply: Until Filled

The process we will undertake to recruit for this role includes:

  • Initial screening of resumes and covering letters
  • Those who are successful in moving through the initial screening process, will be asked to participate in a brief telephone interview
  • Those who are successful in the telephone interview will be asked to attend a face-to-face interview to gain a better understanding of the role, as well as, provide you the opportunity to discuss how your experience fits well with this opportunity.

We are an equal opportunity employer and welcome applications from diverse individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code, and we encourage you to reflect upon the diversity you would bring to this role within your application. We are wholly committed to integration and to building a diverse, inclusive, accessible and respectful workplace where every employee has a voice and is given the opportunity to fully contribute, ensuring an equal employment environment without discrimination or harassment, while maintaining the independence of individuals and removing barriers to accessibility in the workplace. We remain committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation.

ASCO is committed *to diversity within its community and especially welcomes applications from racialized persons/persons of colour, women, Indigenous people, persons with disabilities, LGBTQ2 persons, and others who may contribute to the further diversification of ideas.*Applicants who require special accommodation in order to complete their application/interview are encouraged to contact our HR representative of the accommodation measures required which will enable you to be interviewed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

WE WELCOME ALL APPLICATIONS, HOWEVER ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED

About Addiction Services Central Ontario

Non-profit Organizations
11-50

Addiction Services Central Ontario, formerly known as Addiction Services for York Region (ASYR), has been providing community treatment services, support and assistance to those individuals experiencing substance use and/or problem gambling and their loved ones since 1983. Addiction Services Central Ontario embraces a holistic, biological, psychological, social and spiritual approach to addiction. Our vision is to create a world where all people affected by addictions have the opportunity to heal.