About the role
Job Description SUMMARY: The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.
DUTIES & RESPONSIBILITIES :OPERATIONS :Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitabilit yWorks with Management Team to ensure Store Standards are in effect 100% of the time, including the backroo mManages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivit yEnsures staffing levels are adequate to effectively operate the busines
s HUMAN RESOURCE S:Complies with Human Resources Standar dsHires and/or supports hiring for all departments, excluding Pharma cyMaintains wage administration within SLPH guidelin esConducts probationary reviews for new hires and annual staff performance revie wsManages staff performance through ongoing coaching, action planning, and follow- upDrives Blue Culture, engagement, and leads and motivates staff through leading by our Core Valu
es FINAN CE:Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Rep ortMeets period, quarterly and annual targ etsSets individual goals for departments to motivate employees and ensures goals are metDevelops and executes strategies to improve business efficiency at the st
ore QUALIFICATI ONS:Planning, Judgement and Decision Ma kingPlanning and preparation for Inventory Manage mentUse judgment and decision making skills to control expe nsesProvides effective leadership and ongoing mentorship and ensures development of all s taffEfficient time management sk illsAble to prioritize activities quickly in response to changing initiat ivesEffective organization and planning sk
ills EXPERI ENCE:Previous retail management experience for a minimum of 5 yearsDemonstrated ability to drive the business, lead by example and support corporate pro gramsWorks effectively with management teamSuperior interpersonal, coaching and communication s killsStrong business and financial a cumenStrong relationship builder with key internal and external age
ncies
Not the right fit? Search for Front Store Manager jobs in Picton, Ontario, Canada
About Shoppers Drug Mart
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
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About the role
Job Description SUMMARY: The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.
DUTIES & RESPONSIBILITIES :OPERATIONS :Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitabilit yWorks with Management Team to ensure Store Standards are in effect 100% of the time, including the backroo mManages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivit yEnsures staffing levels are adequate to effectively operate the busines
s HUMAN RESOURCE S:Complies with Human Resources Standar dsHires and/or supports hiring for all departments, excluding Pharma cyMaintains wage administration within SLPH guidelin esConducts probationary reviews for new hires and annual staff performance revie wsManages staff performance through ongoing coaching, action planning, and follow- upDrives Blue Culture, engagement, and leads and motivates staff through leading by our Core Valu
es FINAN CE:Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Rep ortMeets period, quarterly and annual targ etsSets individual goals for departments to motivate employees and ensures goals are metDevelops and executes strategies to improve business efficiency at the st
ore QUALIFICATI ONS:Planning, Judgement and Decision Ma kingPlanning and preparation for Inventory Manage mentUse judgment and decision making skills to control expe nsesProvides effective leadership and ongoing mentorship and ensures development of all s taffEfficient time management sk illsAble to prioritize activities quickly in response to changing initiat ivesEffective organization and planning sk
ills EXPERI ENCE:Previous retail management experience for a minimum of 5 yearsDemonstrated ability to drive the business, lead by example and support corporate pro gramsWorks effectively with management teamSuperior interpersonal, coaching and communication s killsStrong business and financial a cumenStrong relationship builder with key internal and external age
ncies
Not the right fit? Search for Front Store Manager jobs in Picton, Ontario, Canada
About Shoppers Drug Mart
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.