Senior Manager of Engineering Operations
Remote
San Francisco Bay Area, New York
$239,000 - $298,900/yearly
Senior Level
Top Benefits
Health, dental, vision
12+ weeks paid parental leave
$600 WFH equipment
About the role
Who you are
- If you believe that operations is a craft, this could be a great fit for you
- 6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
- Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
- Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
- Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour
- Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals
- Have a background in software engineering
- Have helped shape Engineering-wide or company-wide strategy through operational leadership
- Have navigated fintech, banking, or other regulated, security-sensitive environments
What the job involves
- As our engineering team scales, we're looking for a Senior Manager, Engineering Operations to help shape how the team works. You’ll partner closely with the VP of Engineering and engineering leadership to help us operate with precision and purpose
- While this role is a “team of one” today, it has the scope and trajectory to grow into an Engineering Operations team
- Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
- Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
- Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
- Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
- Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work
- Example projects:
- Coordinate an org-wide technical infrastructure upgrade
- Incorporate AI-related skills in our leveling guide
- Identify an efficient path to consistent project reporting while preserving team autonomy
- As the Senior Manager - Engineering Operations, you’ll have the opportunity to shape how the engineering organization at Mercury continually raises the bar in delivering great products. You’ll join an organization that values integrity, innovation, and an unwavering commitment to excellence
Benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
About Mercury
Financial Services
501-1000
Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 200K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. To learn more, visit Mercury.com.
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.
Senior Manager of Engineering Operations
Remote
San Francisco Bay Area, New York
$239,000 - $298,900/yearly
Senior Level
Top Benefits
Health, dental, vision
12+ weeks paid parental leave
$600 WFH equipment
About the role
Who you are
- If you believe that operations is a craft, this could be a great fit for you
- 6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
- Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
- Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
- Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour
- Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals
- Have a background in software engineering
- Have helped shape Engineering-wide or company-wide strategy through operational leadership
- Have navigated fintech, banking, or other regulated, security-sensitive environments
What the job involves
- As our engineering team scales, we're looking for a Senior Manager, Engineering Operations to help shape how the team works. You’ll partner closely with the VP of Engineering and engineering leadership to help us operate with precision and purpose
- While this role is a “team of one” today, it has the scope and trajectory to grow into an Engineering Operations team
- Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
- Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
- Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
- Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
- Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work
- Example projects:
- Coordinate an org-wide technical infrastructure upgrade
- Incorporate AI-related skills in our leveling guide
- Identify an efficient path to consistent project reporting while preserving team autonomy
- As the Senior Manager - Engineering Operations, you’ll have the opportunity to shape how the engineering organization at Mercury continually raises the bar in delivering great products. You’ll join an organization that values integrity, innovation, and an unwavering commitment to excellence
Benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
About Mercury
Financial Services
501-1000
Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 200K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. To learn more, visit Mercury.com.
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.