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GDI Integrated Facility Services logo

National Human Resources Business Partner

Hybrid
Mississauga, Ontario
Mid Level
full_time

About the role

One provider. One solution. All your facility maintenance services.

GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we offer unrivaled client experience and satisfaction.

Please note: this position is hybrid based in Mississauga, ON.

Job Summary We are seeking a dynamic and strategic HR Business Partner (HRBP) to join our Human Resources team. Reporting directly to the Director of HR, the HRBP will play a critical role in aligning HR strategies with business goals, driving initiatives that enhance organizational performance, and supporting key HR operations. This role is ideal for a forward-thinking, relationship-driven HR professional who thrives in a fast-paced environment and excels in stakeholder management, strategic HR planning, and complex employee relations matters.

Responsibilities

  • Build and maintain strong, trust-based relationships with internal stakeholders, including senior leaders and cross-functional teams.
  • Serve as a strategic advisor to business leaders on workforce planning, talent management, organizational development, and other HR-related initiatives.
  • Initiate and lead strategic HR projects that drive performance, engagement, and culture, ensuring alignment with department and company goals.
  • Support annual compensation planning processes in collaboration with Total Rewards, including merit increases and bonus allocation.
  • Support the performance management process by coaching leaders on goal setting, feedback, and development planning.
  • Analyze talent data and trends to inform strategic decisions related to hiring, retention, and team development.
  • Partner with L&D to identify training needs and support the delivery of leadership and professional development programs.
  • Provide support on HRIS-related projects and enhancements, ensuring data accuracy, system efficiency, and reporting capabilities.
  • Assist with system testing, implementation, and user training where applicable.
  • Lead and support employee relations matters including investigations, conflict resolution, and disciplinary actions in alignment with legal requirements and company policy.
  • Manage and assist with escalated HR cases, including those involving complex employee issues or sensitive topics. Collaborate with legal, compliance, and other departments as needed to mitigate risk.
  • Ensure HR policies and practices are in compliance with applicable laws and company standards.
  • Provide input on policy updates and assist with communication and training as needed.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree / certificate in Human Resources, Business Administration, or related field. Certification in HR (e.g., CHRP) is preferred.
  • 5+ years of experience in HR, with a proven track record in management and strategic HR initiatives.
  • Hands-on experience with HRIS systems and reporting (UKG preferred)
  • Strong knowledge of labor laws, HR practices, and compliance requirements.
  • Excellent interpersonal, communication, and stakeholder management skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong problem-solving and conflict-resolution skills.
  • Experience in employee engagement initiatives and organizational development.
  • Strong analytical and strategic thinking skills.

Must be able to pass a Criminal Record Check. GDI Services (Canada) LP is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Services (Canada) LP will work with you to determine how to meet your needs.

About GDI Integrated Facility Services

Facilities Services
5001-10,000

GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facility services will contribute to the success of your business. With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. Our team of over 24,000 people offers innovative cleaning techniques, best-in-class capabilities and unrivalled expertise. You will enjoy clean, healthy and welcoming work and leisure environments daily. Our National Reach and Local Touch mean we’ve got the experience to do the job right the first time AND have the buying power that helps you get the best value while still getting the dedicated, hands-on attention you deserve for each and every job.

What we can do for you: •Cleaning Services •Technical Trade Services & Energy Management •Food Plant Sanitation Services •Healthcare Sanitation Services •Hotel Support Services •Disaster Recovery •Event Support Services •Clean for Health

Where we can help:

• Office Properties • Shopping Centres & National Retail Stores • Industrial & Institutional Buildings • Educational Facilities • Hotels • Healthcare Centres • Hospitals • Laboratories • Airports and more!

Find out more about what we can do for you at www.GDI.com.