Engagement Director, Medical Communications (Client Services)
About the role
Company Description
The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
Job Description
The Engagement Director plays a pivotal role in supporting client engagement strategy, driving execution excellence, and shaping innovative solutions that advance client objectives. Engagement Directors assume responsibility for understanding core scientific & medical communication strategy and projects, as well as all aspects of their assigned businesses. They serve as a liaison between clients and internal teams to execute on medical/scientific communication strategy and initiatives. The Engagement Director will collaborate with cross-functional teams to manage project execution to ensure processes are being followed and comply with client regulatory requirements. This individual will be responsible for ensuring all projects are delivered within budget, on time and on strategy, with attention to detail and flawless execution.
What You'll Do
Lead development and execution of medical and scientific communication initiatives Partner closely with clients to understand business needs and identify strategic opportunities Guide cross-functional teams to deliver projects on time, on budget, and in alignment with medical strategy Ensure all work meets regulatory requirements and high standards of scientific accuracy Collaborate on planning, presentations, and workshops to support brand and medical objectives Qualifications Requirements: 8+ years’ experience in medical communications or healthcare communications/marketing Prior experience within a medical communications agency Strong understanding of US pharma/healthcare regulations Proven ability to manage complex projects and client relationships Excellent written, verbal, and presentation skills Desired: Experience leading cross-functional scientific communication teams Familiarity with medical strategy and competitive landscapes Ability to identify and apply innovative or digital approaches in medical communications Experience supporting conferences or onsite client meetings Comfort integrating AI tools into workflows Additional Information This posting is for a newly created role at Klick. The base salary range for this position is between CAD $125,000 - $140,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience. #LI-Hybrid #LI-ML1 Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
Not the right fit? Search for Engagement Director, Medical Communications jobs in Toronto, Ontario, Canada
About Klick
Klick Health is the world’s largest independent commercialization partner for life sciences. For over 25 years, Klick has been laser-focused on developing, launching, and supporting life sciences brands to maximize their full market potential as a core commercialization partner.
Klick is opening offices in regional hubs and key markets to provide local support for our clients in countries outside of North America. These seven new offices are purpose-built to replicate the core components of our culture and values and be 100% dedicated to the pharma and life sciences business.
We believe that when your people are the center of gravity, clients are the ultimate beneficiaries. Success, in its highest form, is always mutual. Our culture of kindness and high performance attracts innovators and leaders who care about doing the best work possible in an environment that supports their rapid growth.
Together, we can turn any problem into a potentially life-changing opportunity.
Similar Jobs
Engagement Director, Medical Communications (Client Services)
About the role
Company Description
The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
Job Description
The Engagement Director plays a pivotal role in supporting client engagement strategy, driving execution excellence, and shaping innovative solutions that advance client objectives. Engagement Directors assume responsibility for understanding core scientific & medical communication strategy and projects, as well as all aspects of their assigned businesses. They serve as a liaison between clients and internal teams to execute on medical/scientific communication strategy and initiatives. The Engagement Director will collaborate with cross-functional teams to manage project execution to ensure processes are being followed and comply with client regulatory requirements. This individual will be responsible for ensuring all projects are delivered within budget, on time and on strategy, with attention to detail and flawless execution.
What You'll Do
Lead development and execution of medical and scientific communication initiatives Partner closely with clients to understand business needs and identify strategic opportunities Guide cross-functional teams to deliver projects on time, on budget, and in alignment with medical strategy Ensure all work meets regulatory requirements and high standards of scientific accuracy Collaborate on planning, presentations, and workshops to support brand and medical objectives Qualifications Requirements: 8+ years’ experience in medical communications or healthcare communications/marketing Prior experience within a medical communications agency Strong understanding of US pharma/healthcare regulations Proven ability to manage complex projects and client relationships Excellent written, verbal, and presentation skills Desired: Experience leading cross-functional scientific communication teams Familiarity with medical strategy and competitive landscapes Ability to identify and apply innovative or digital approaches in medical communications Experience supporting conferences or onsite client meetings Comfort integrating AI tools into workflows Additional Information This posting is for a newly created role at Klick. The base salary range for this position is between CAD $125,000 - $140,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience. #LI-Hybrid #LI-ML1 Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
Not the right fit? Search for Engagement Director, Medical Communications jobs in Toronto, Ontario, Canada
About Klick
Klick Health is the world’s largest independent commercialization partner for life sciences. For over 25 years, Klick has been laser-focused on developing, launching, and supporting life sciences brands to maximize their full market potential as a core commercialization partner.
Klick is opening offices in regional hubs and key markets to provide local support for our clients in countries outside of North America. These seven new offices are purpose-built to replicate the core components of our culture and values and be 100% dedicated to the pharma and life sciences business.
We believe that when your people are the center of gravity, clients are the ultimate beneficiaries. Success, in its highest form, is always mutual. Our culture of kindness and high performance attracts innovators and leaders who care about doing the best work possible in an environment that supports their rapid growth.
Together, we can turn any problem into a potentially life-changing opportunity.