Director of Children and Social Services
About the role
Job Description
Division: Children and Social Services
Department: Community Well-Being
Initial Reporting Location: 199 Larch Street
Job Status: Permanent position
Affiliation: Non union
Range of Pay: Group 16 $148,790.88 to $175,227.57 per annum
The start date will follow the selection process.
Main Function: Reporting to the General Manager of Community Well-being, this position is responsible for the complete management, direction and operation of the Children and Social Services Division, in support of quality customer service outcomes, and the Business Plan for the Division. This position fulfils a corporate controllership role for this function.
Duties:
- Responsible for the preparation and execution of an annual Business Plan covering all mandated services of the Children and Social Services Division, in concert with the budgeting process and in consultation with shareholders. Updates on the Plan will be provided to the General Manager of Community Well-being and will detail service goals, expected service/performance outputs, resource inputs and the performance measures used to assess the Division’s performance against the established goals.
- As the senior administrator of the Division designated as statutory position of Service Manager for Early Learning and Child Care and Ontario Works Administrator responsible for the following functional areas: Ontario Works Programs and Children Services. Also responsible for the financial resources of the Division along with Provincial subsidy claims.
- Provide direction and over-all co-ordination of activities within the Division.
- Administer the Ontario Works Act, Child Care and Early Years Act and related legislation and programs;
- Negotiate with Provincial and Federal officials with respect to program targets, performance-based funding, staffing, financial, administrative, information technology, and other conditions which relate to the operation of the Divisional programs;
- Administer, develop and implement policies on all aspects of the Divisional operations;
- Prepare and manage annual Divisional budgets, oversee forecasts prepared by staff; prepare regular budget updates for the General Manager of Community Well-being;
- Liaise and advocate with Ministry of Community and Social Services, Ministry of Education, Ontario Municipal Social Services Association, Social Services administrators, community groups, Federal government and other parties concerned with operational and policy issues while engaging in Community Well-being initiatives;
- Responsible for the policy requirements and delivery of the Divisional programs in accordance with legislation and local priorities; ensure the effective and efficient administration and financial management of municipal, Provincial and Federal funds for same.
- Ensure that the Eligibility Verification Process (EVP) validates the efficient operation of the Ontario Works Program.
- Manage the financial, human and physical resources of the Division in alignment with City of Greater Sudbury’s (CGS) vision and values, and in accordance with the annual Business Plan.
- Respond to customer concerns regarding the services provided by the Division; review and monitor employee and customer satisfaction; recommend and implement proactive actions and/or resolutions.
- Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications
Education and Training:
- University degree in a related discipline (e.g. Social Sciences, Public or Business Administration) from a recognized University with Canadian accreditation.
- Obtain IMS 200 within the first year of employment and participate in regular training as required.
- Additional education initiatives to update and expand competencies.
Experience:
- Minimum of eight (8) years of senior level experience in the management of large, unionized, and highly diversified public or private sector organizations, including four (4) years managing a similar function.
Knowledge Of:
- CGS’s priorities.
- Applicable legislation and related regulations.
- Current and emerging management issues within CGS as they affect the Social Services Division.
- Best practices within areas of responsibility.
- Horizontal linkages to other relevant governmental levels and services as well as the private sector.
Abilities To:
- Understand and meet the needs of customers.
- Prepare and monitor operating and capital budgets.
- Translate CGS’s vision for others both within and outside the organization.
- Build the values of the organization into Divisional programs, services and policies.
- Prepare an effective Business Plan for the Division.
- Set and achieve high standards for the Division.
- Communicate effectively both verbally and in writing.
- Align systems to facilitate better service for the citizens of CGS.
- Link programs, services and policies of the Division to broad policy objectives of the organization.
- Create enthusiasm and motivation for employees within the Division to pursue CGS’s targets.
- Create and respond appropriately to a continuous learning environment.
- Balance conflicting demands from stakeholders and set priorities.
- Anticipate and manage the impact of change on the Division’s activities.
- Manage the financial, human and physical resources of the Division in a collaborative manner.
- Manage conflict; mediate disputes; assist in reaching consensus.
- Respond quickly to emerging opportunities or risks.
- Share power horizontally and vertically.
- Provide a stabilizing influence within the Division.
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English; verbally and in writing.
- French verbal skills highly desirable; written skills an asset.
Other Requirements:
- May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s license, have an acceptable driving record, and personal insurance coverage.
Competencies: Competency Library - Level 3 Proficiency
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Tuesday, November 25, 2025. For those providing a French language resume, please also include an English version.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
#LI-DNI
About Greater Sudbury
Welcome to the City of Greater Sudbury, a growing community recognized for innovation, leadership and a great northern lifestyle.
As an employee of our municipality, you get to enjoy working as a part of a team which enhances the quality of life for our residents. We provide a great employment experience which leads to a great resident experience. If you are passionate about our community, its people and its future, join our team and we can work together for an even better Greater Sudbury.
Our work is service driven and there are hundreds of technical, professional and operational roles that provide service to residents and businesses in our community. Local government provides an unparalleled environment to see your work transformed into a positive contribution to your city.
Director of Children and Social Services
About the role
Job Description
Division: Children and Social Services
Department: Community Well-Being
Initial Reporting Location: 199 Larch Street
Job Status: Permanent position
Affiliation: Non union
Range of Pay: Group 16 $148,790.88 to $175,227.57 per annum
The start date will follow the selection process.
Main Function: Reporting to the General Manager of Community Well-being, this position is responsible for the complete management, direction and operation of the Children and Social Services Division, in support of quality customer service outcomes, and the Business Plan for the Division. This position fulfils a corporate controllership role for this function.
Duties:
- Responsible for the preparation and execution of an annual Business Plan covering all mandated services of the Children and Social Services Division, in concert with the budgeting process and in consultation with shareholders. Updates on the Plan will be provided to the General Manager of Community Well-being and will detail service goals, expected service/performance outputs, resource inputs and the performance measures used to assess the Division’s performance against the established goals.
- As the senior administrator of the Division designated as statutory position of Service Manager for Early Learning and Child Care and Ontario Works Administrator responsible for the following functional areas: Ontario Works Programs and Children Services. Also responsible for the financial resources of the Division along with Provincial subsidy claims.
- Provide direction and over-all co-ordination of activities within the Division.
- Administer the Ontario Works Act, Child Care and Early Years Act and related legislation and programs;
- Negotiate with Provincial and Federal officials with respect to program targets, performance-based funding, staffing, financial, administrative, information technology, and other conditions which relate to the operation of the Divisional programs;
- Administer, develop and implement policies on all aspects of the Divisional operations;
- Prepare and manage annual Divisional budgets, oversee forecasts prepared by staff; prepare regular budget updates for the General Manager of Community Well-being;
- Liaise and advocate with Ministry of Community and Social Services, Ministry of Education, Ontario Municipal Social Services Association, Social Services administrators, community groups, Federal government and other parties concerned with operational and policy issues while engaging in Community Well-being initiatives;
- Responsible for the policy requirements and delivery of the Divisional programs in accordance with legislation and local priorities; ensure the effective and efficient administration and financial management of municipal, Provincial and Federal funds for same.
- Ensure that the Eligibility Verification Process (EVP) validates the efficient operation of the Ontario Works Program.
- Manage the financial, human and physical resources of the Division in alignment with City of Greater Sudbury’s (CGS) vision and values, and in accordance with the annual Business Plan.
- Respond to customer concerns regarding the services provided by the Division; review and monitor employee and customer satisfaction; recommend and implement proactive actions and/or resolutions.
- Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.
Qualifications
Education and Training:
- University degree in a related discipline (e.g. Social Sciences, Public or Business Administration) from a recognized University with Canadian accreditation.
- Obtain IMS 200 within the first year of employment and participate in regular training as required.
- Additional education initiatives to update and expand competencies.
Experience:
- Minimum of eight (8) years of senior level experience in the management of large, unionized, and highly diversified public or private sector organizations, including four (4) years managing a similar function.
Knowledge Of:
- CGS’s priorities.
- Applicable legislation and related regulations.
- Current and emerging management issues within CGS as they affect the Social Services Division.
- Best practices within areas of responsibility.
- Horizontal linkages to other relevant governmental levels and services as well as the private sector.
Abilities To:
- Understand and meet the needs of customers.
- Prepare and monitor operating and capital budgets.
- Translate CGS’s vision for others both within and outside the organization.
- Build the values of the organization into Divisional programs, services and policies.
- Prepare an effective Business Plan for the Division.
- Set and achieve high standards for the Division.
- Communicate effectively both verbally and in writing.
- Align systems to facilitate better service for the citizens of CGS.
- Link programs, services and policies of the Division to broad policy objectives of the organization.
- Create enthusiasm and motivation for employees within the Division to pursue CGS’s targets.
- Create and respond appropriately to a continuous learning environment.
- Balance conflicting demands from stakeholders and set priorities.
- Anticipate and manage the impact of change on the Division’s activities.
- Manage the financial, human and physical resources of the Division in a collaborative manner.
- Manage conflict; mediate disputes; assist in reaching consensus.
- Respond quickly to emerging opportunities or risks.
- Share power horizontally and vertically.
- Provide a stabilizing influence within the Division.
Personal Suitability:
- Mental and physical fitness to perform essential job functions.
Language:
- Excellent use of English; verbally and in writing.
- French verbal skills highly desirable; written skills an asset.
Other Requirements:
- May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s license, have an acceptable driving record, and personal insurance coverage.
Competencies: Competency Library - Level 3 Proficiency
How To Apply
If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.
We must receive your resume before 11:59 p.m. on Tuesday, November 25, 2025. For those providing a French language resume, please also include an English version.
- Follow the step by step application process.
- Ensure you attached a cover letter and resume. Acceptable file types are:
- .doc
- .docx
- .txt
- .rtf
- Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.
Live outside Canada or new to Canada?
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)
Contact Us:
For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
#LI-DNI
About Greater Sudbury
Welcome to the City of Greater Sudbury, a growing community recognized for innovation, leadership and a great northern lifestyle.
As an employee of our municipality, you get to enjoy working as a part of a team which enhances the quality of life for our residents. We provide a great employment experience which leads to a great resident experience. If you are passionate about our community, its people and its future, join our team and we can work together for an even better Greater Sudbury.
Our work is service driven and there are hundreds of technical, professional and operational roles that provide service to residents and businesses in our community. Local government provides an unparalleled environment to see your work transformed into a positive contribution to your city.