Top Benefits
About the role
If you enjoy providing great service and working in a team, we have just the opportunity for you at Romford Vets for Pets!
Our Romford practice is a dual practice alongside our practice in Romford Gallows. Please note you will be required to work shifts at our Gallows practice as well.
This is a full time or part time position with 1 in 4 weekends. Both roles will require flexibility as there will be a mixture of shifts across the working day, including early mornings and late shifts rather than a set working pattern. Salary is London living wage.
What Your Typical Day Will Look Like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
The Attributes Required
You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. Veterinary or receptionist experience would be preferential but not essential.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, access to private health insurance and holiday allowance.
Closing date for applications is Tuesday, 30th June.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Not the right fit? Search for Veterinary Receptionist jobs in Essex, Ontario, Canada
About Vets for Pets
Vets for Pets and Companion Care are our brands within The Pets at Home Vet Group. We are part of the Pets at Home Group plc, which also includes Pets at Home retail stores and Groom Room salons. Together, we are the UK’s leading pet care business, providing pet owners with everything they need to be able to look after their pets.
We are proud to be one of the largest veterinary groups in the UK with a national network of practices of all shapes and sizes run by our Joint Venture Partners (JVPs). As of December 2020, The Pets at Home Vet Group operates 440 small animal veterinary practices across the UK, including standalone and in-store practices, employing a total of 5,929 clinicians.
We believe in giving Veterinary Surgeons, Nurses and Practice Managers the opportunity and freedom to take control of their own career and future by owning and running their own practice. We are the home of joint venture partnership for ambitious veterinary surgeons in the UK veterinary market, we are committed to delivering first class service and high standards of care. Our practices are supported by dedicated business professionals based in our Support Office in Swindon, which employs 239 colleagues who have the expertise to help them thrive.
We were extremely proud to be announced the winners of the 2020 Institute of Student Employers Award’s Best Graduate Onboarding and Induction Activities Programme category, in recognition of our two-year Graduate Development Programme. Designed by vets with extensive practice and industry experience, we help develop medical, surgical and professional skills.
If our unique veterinary business interests you, you can find out more on our dedicated careers site: https://www.vets4petscareers.com/
Similar Jobs
Top Benefits
About the role
If you enjoy providing great service and working in a team, we have just the opportunity for you at Romford Vets for Pets!
Our Romford practice is a dual practice alongside our practice in Romford Gallows. Please note you will be required to work shifts at our Gallows practice as well.
This is a full time or part time position with 1 in 4 weekends. Both roles will require flexibility as there will be a mixture of shifts across the working day, including early mornings and late shifts rather than a set working pattern. Salary is London living wage.
What Your Typical Day Will Look Like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
The Attributes Required
You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. You are calm, attentive and always focus on the clients’ needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. Veterinary or receptionist experience would be preferential but not essential.
In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, access to private health insurance and holiday allowance.
Closing date for applications is Tuesday, 30th June.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Not the right fit? Search for Veterinary Receptionist jobs in Essex, Ontario, Canada
About Vets for Pets
Vets for Pets and Companion Care are our brands within The Pets at Home Vet Group. We are part of the Pets at Home Group plc, which also includes Pets at Home retail stores and Groom Room salons. Together, we are the UK’s leading pet care business, providing pet owners with everything they need to be able to look after their pets.
We are proud to be one of the largest veterinary groups in the UK with a national network of practices of all shapes and sizes run by our Joint Venture Partners (JVPs). As of December 2020, The Pets at Home Vet Group operates 440 small animal veterinary practices across the UK, including standalone and in-store practices, employing a total of 5,929 clinicians.
We believe in giving Veterinary Surgeons, Nurses and Practice Managers the opportunity and freedom to take control of their own career and future by owning and running their own practice. We are the home of joint venture partnership for ambitious veterinary surgeons in the UK veterinary market, we are committed to delivering first class service and high standards of care. Our practices are supported by dedicated business professionals based in our Support Office in Swindon, which employs 239 colleagues who have the expertise to help them thrive.
We were extremely proud to be announced the winners of the 2020 Institute of Student Employers Award’s Best Graduate Onboarding and Induction Activities Programme category, in recognition of our two-year Graduate Development Programme. Designed by vets with extensive practice and industry experience, we help develop medical, surgical and professional skills.
If our unique veterinary business interests you, you can find out more on our dedicated careers site: https://www.vets4petscareers.com/