Coordinator, Revenue Services
About the role
What you'll do
- Participates in the strategic and operational planning and development of policies and procedures for accounting services throughout PHSA, and leads and/or participates in the implementation.
- Responsible for ensuring that all Revenue Services systems and processes, including internal controls, comply with legislated requirements and Health Authorities policies. Functions overseen by this position include reviewing internal processes to identify risk and areas of improvement, supervising and coordinating the activities of the applicable Revenue Services team, and providing information in response to requests for information from stakeholders.
- Ensuring Revenue Services systems and processes, including internal controls, comply with legislated requirements and Health Authorities policies by working with external and internal stakeholders.
- Reviews internal processes to identify risks and areas of improvements, by analyzing current process and researching industry best practices. Makes recommendations to minimize risk and/or improve efficiencies, communicates with affected stakeholders, and implements the change. Provides applicable change management guidance and leadership to affected staff and implements controls to monitor the outcome of changes.
- Develops project plan including timelines, resource requirements, cost/benefit analysis, governance structure, reporting, change management, communication and post implementation support, through collaboration with various stakeholders. Monitors project progress by reviewing progress reports and results and outputs, to prevent uncontrolled changes or continuous growth in a project’s scope and ensure negotiated milestones are met.
- Leads and/or participates as department liaison on business and system initiatives, and collaborates on the implementation of initiatives or enhancements and resolution of business and system issues.
- Responds to request for information from stakeholders, clients, and senior managers by conducting research and analysis to provide information for performance measurement. Prepares and distributes analytical findings to applicable stakeholders in various formats.
- Selects, trains, and evaluates staff. Supervises and coordinates the day-to-day activities of the team by determining priorities and coordinating and balancing workloads, to prevent backlog and ensure timely delivery of services to clients. Ensures that initiatives are carried out in accordance with the goals, policies and vision of PHSA Revenue Services by developing processes and methods that allow the transformation and standardization of business functions.
- Exhibits appropriate judgement when dealing with issues or questions in a complex environment. Elevates issues or questions when not familiar or unsure of overall effect of the decision.
What you'll bring
- A level of education, training and experience equivalent to a recognized professional accounting designation (Chartered Accountant, Certified General Accountant or Certified Management Accountant) and a minimum of five (5) year’s recent related experience in a large organization including extensive experience with complex computer systems.
- Solid understanding of key accounts receivable processing, financial systems and reporting. Demonstrated experience in delivering outstanding customer service and experience with complex computer systems. Demonstrated experience supervising and coordinating activities of support teams.
You have:
- Exceptional written and oral presentation skills.
- Excellent written and verbal communication skills.
- Ability to be flexible and adaptable in a complex environment.
- Above average analytical skills, and intermediate to advanced MS Excel skills.
- Strong conceptual, planning and decision-making skills.
- Strong organizational, multi-tasking and time-management skills.
- Exceptional interpersonal skills reflecting the ability to inspire teamwork, confidence and cooperation.
- Results-oriented and a disciplined, ensuring deadlines and key deliverables are received.
If this sounds like you, apply now!
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer • BC Centre for Disease Control • BC Children's Hospital • Sunny Hill Health Centre for Children • BC Mental Health and Substance Use Services • BC Renal • BC Transplant • BC Women's Hospital and Health Centre • Cardiac Services BC • Perinatal Services BC • BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development. • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. • 13 annual statutory holidays with generous vacation entitlement and accruement. • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Coordinator, Revenue Services
About the role
What you'll do
- Participates in the strategic and operational planning and development of policies and procedures for accounting services throughout PHSA, and leads and/or participates in the implementation.
- Responsible for ensuring that all Revenue Services systems and processes, including internal controls, comply with legislated requirements and Health Authorities policies. Functions overseen by this position include reviewing internal processes to identify risk and areas of improvement, supervising and coordinating the activities of the applicable Revenue Services team, and providing information in response to requests for information from stakeholders.
- Ensuring Revenue Services systems and processes, including internal controls, comply with legislated requirements and Health Authorities policies by working with external and internal stakeholders.
- Reviews internal processes to identify risks and areas of improvements, by analyzing current process and researching industry best practices. Makes recommendations to minimize risk and/or improve efficiencies, communicates with affected stakeholders, and implements the change. Provides applicable change management guidance and leadership to affected staff and implements controls to monitor the outcome of changes.
- Develops project plan including timelines, resource requirements, cost/benefit analysis, governance structure, reporting, change management, communication and post implementation support, through collaboration with various stakeholders. Monitors project progress by reviewing progress reports and results and outputs, to prevent uncontrolled changes or continuous growth in a project’s scope and ensure negotiated milestones are met.
- Leads and/or participates as department liaison on business and system initiatives, and collaborates on the implementation of initiatives or enhancements and resolution of business and system issues.
- Responds to request for information from stakeholders, clients, and senior managers by conducting research and analysis to provide information for performance measurement. Prepares and distributes analytical findings to applicable stakeholders in various formats.
- Selects, trains, and evaluates staff. Supervises and coordinates the day-to-day activities of the team by determining priorities and coordinating and balancing workloads, to prevent backlog and ensure timely delivery of services to clients. Ensures that initiatives are carried out in accordance with the goals, policies and vision of PHSA Revenue Services by developing processes and methods that allow the transformation and standardization of business functions.
- Exhibits appropriate judgement when dealing with issues or questions in a complex environment. Elevates issues or questions when not familiar or unsure of overall effect of the decision.
What you'll bring
- A level of education, training and experience equivalent to a recognized professional accounting designation (Chartered Accountant, Certified General Accountant or Certified Management Accountant) and a minimum of five (5) year’s recent related experience in a large organization including extensive experience with complex computer systems.
- Solid understanding of key accounts receivable processing, financial systems and reporting. Demonstrated experience in delivering outstanding customer service and experience with complex computer systems. Demonstrated experience supervising and coordinating activities of support teams.
You have:
- Exceptional written and oral presentation skills.
- Excellent written and verbal communication skills.
- Ability to be flexible and adaptable in a complex environment.
- Above average analytical skills, and intermediate to advanced MS Excel skills.
- Strong conceptual, planning and decision-making skills.
- Strong organizational, multi-tasking and time-management skills.
- Exceptional interpersonal skills reflecting the ability to inspire teamwork, confidence and cooperation.
- Results-oriented and a disciplined, ensuring deadlines and key deliverables are received.
If this sounds like you, apply now!
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer • BC Centre for Disease Control • BC Children's Hospital • Sunny Hill Health Centre for Children • BC Mental Health and Substance Use Services • BC Renal • BC Transplant • BC Women's Hospital and Health Centre • Cardiac Services BC • Perinatal Services BC • BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development. • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. • 13 annual statutory holidays with generous vacation entitlement and accruement. • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.