Legal Operations Manager, Deloitte Global Office of General Counsel
Top Benefits
About the role
Job Type: Permanent Work Model: Remote Reference code: 130526 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Vancouver, BC
Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
What will your typical day look like? As a Legal Operations Manager, in addition to supporting each of our legal functions, you also will provide legal support, guidance and support for our business processes, services and technologies across the Global Office of General Counsel (Global OGC,) including in the areas of project management, knowledge management, and technology (such as CLM, Service Now).
Support for our DRE (Disputes, Regulatory and Employment), TBS (Technology & Business Solutions), and Corporate Affairs legal teams:
- Monitor and action incoming work via shared inboxes (e.g., email, ServiceNow) and other platforms.
- Enable and streamline operational processes for the Global OGC teams, including assisting with tracking team KPIs.
- Oversee specialized administrative functions, including maintaining electronic databases and privileged files.
- Proofread, redline, and maintain/update form files.
- Participate in or support Global OGC special projects as required.
- Perform various tasks around reporting & process improvement
- Build presentations in PowerPoint for internal and external audiences, including senior leadership, and support the development of presentations and leadership reporting through providing data analysis, status updated and additional information as needed
- Serve as OGC liaison to key internal stakeholders including the Brand team, Office of the CEO, COO, CFO, CTO, or other enabling area functions such as Deloitte Technology, Global Finance, Global Talent to facilitate the flow of information between teams and build rapports
About The Team Global General Counsel provides legal guidance and expertise to Deloitte Global, the broader Deloitte organization, and our business leaders. We advise on regulatory, claims, and corporate legal matters, as well as additional issues that may pose novel or unique situations.
Enough about us, let’s talk about you Qualifications
- Bachelor’s degree with an excellent academic record
- 5+ years’ relevant experience at a law firm or in-house legal department
- Superior analytical, problem-solving and organizational skills with strong attention to detail
- Client interpersonal skills and the ability to develop relationships and manage stakeholders
- High level of discretion and sound judgment
- Accustomed to applying independent judgment, performing under pressure, meeting deadlines, and working in a fast-paced global environment
- Experience supporting multiple corporate transactional attorneys
- Experience on trademarks renewal process is preferred
- Data management or project management experience
- Demonstrable command of the MS Office Suite, especially MS Excel, PowerPoint, SharePoint
- Previous experience working with technology is a plus (Service Now Legal Delivery Services module)
Total Rewards The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You Shape How We Make Impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
About Deloitte
Legal Operations Manager, Deloitte Global Office of General Counsel
Top Benefits
About the role
Job Type: Permanent Work Model: Remote Reference code: 130526 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Vancouver, BC
Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
- Have many careers in one Firm.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Learn from deep subject matter experts through mentoring and on the job coaching
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
What will your typical day look like? As a Legal Operations Manager, in addition to supporting each of our legal functions, you also will provide legal support, guidance and support for our business processes, services and technologies across the Global Office of General Counsel (Global OGC,) including in the areas of project management, knowledge management, and technology (such as CLM, Service Now).
Support for our DRE (Disputes, Regulatory and Employment), TBS (Technology & Business Solutions), and Corporate Affairs legal teams:
- Monitor and action incoming work via shared inboxes (e.g., email, ServiceNow) and other platforms.
- Enable and streamline operational processes for the Global OGC teams, including assisting with tracking team KPIs.
- Oversee specialized administrative functions, including maintaining electronic databases and privileged files.
- Proofread, redline, and maintain/update form files.
- Participate in or support Global OGC special projects as required.
- Perform various tasks around reporting & process improvement
- Build presentations in PowerPoint for internal and external audiences, including senior leadership, and support the development of presentations and leadership reporting through providing data analysis, status updated and additional information as needed
- Serve as OGC liaison to key internal stakeholders including the Brand team, Office of the CEO, COO, CFO, CTO, or other enabling area functions such as Deloitte Technology, Global Finance, Global Talent to facilitate the flow of information between teams and build rapports
About The Team Global General Counsel provides legal guidance and expertise to Deloitte Global, the broader Deloitte organization, and our business leaders. We advise on regulatory, claims, and corporate legal matters, as well as additional issues that may pose novel or unique situations.
Enough about us, let’s talk about you Qualifications
- Bachelor’s degree with an excellent academic record
- 5+ years’ relevant experience at a law firm or in-house legal department
- Superior analytical, problem-solving and organizational skills with strong attention to detail
- Client interpersonal skills and the ability to develop relationships and manage stakeholders
- High level of discretion and sound judgment
- Accustomed to applying independent judgment, performing under pressure, meeting deadlines, and working in a fast-paced global environment
- Experience supporting multiple corporate transactional attorneys
- Experience on trademarks renewal process is preferred
- Data management or project management experience
- Demonstrable command of the MS Office Suite, especially MS Excel, PowerPoint, SharePoint
- Previous experience working with technology is a plus (Service Now Legal Delivery Services module)
Total Rewards The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You Shape How We Make Impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want. We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.