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Data Operations & Intelligence Manager

Manx Telecom Enterpriseabout 18 hours ago
Stone Mills, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Competitive Salary
Benefits package

About the role

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Job Details: Data Operations & Intelligence Manager

Full details of the job.

Vacancy Name Data Operations & Intelligence Manager Vacancy No VN983 Function Data Team Work Location Manx Telecom Headquarters, Isle of Man Business Park, Cooil Road, Braddan, Isle of Man, IM99 1HX Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 37.00 Drivers Licence Required No Benefits Competitive Salary and Benefits package will be provided to the successful candidate. About the Role

To manage the MT Group data lakes, management information and business intelligence systems, designing databases, enforcing quality standards, and ensuring compliance with privacy and security regulations. To bridge the gap between technical IT teams and business managers by transforming raw data into actionable intelligence, ensuring the organisation’s data is accurate, secure and effectively managed to support business decision making.

Data Governance & Policy: Establish and maintain policies for data collection, storage, and sharing across the business. Quality Assurance: Develop protocols to clean, validate, and eliminate errors from datasets. Database Management: Design, configure, and maintain database platforms and CRM systems. Compliance & Security: Ensure data handling protocols comply with regulatory standards (e.g., GDPR) and maintain strict confidentiality. Stakeholder Collaboration: Translate business needs into data requirements and present insights using reporting and visualization tools. Stay informed of emerging trends, technologies, and best practices in data management and analytics and identify opportunities to improve data processes

Ideal Candidate Characteristics

High level of accuracy and attention to detail

Strong analytical and problem-solving skills Organised and able to manage multiple priorities Proactive and collaborative approach The ability to motivate and guide team members Strong communication and interpersonal skills Advanced proficiency in programming languages and database systems like SQL, Python, Oracle Solid understanding of data modelling / warehousing concepts and modern enterprise data architecture principles Knowledge of ETL development and Data Pipeline orchestration using Apache Kafka & SSIS SSAS Tabular Model development, DAX calculations/optimization, and Kimball-style dimensional data modelling (Star/Snowflake schemas) Data Visualization: Experience utilizing platforms such Power BI & SSRS, or similar BI software such as Tableau. Analytical & Problem-Solving: Ability to evaluate integrity and interpret inconsistencies across large, complex datasets. Business Intuition: Understanding strategic organizational goals and identifying exactly what data is needed to measure success Communication: Ability to explain complex technical processes and present data-driven findings clearly to non-technical stakeholders.

Strong understanding of data governance, quality, and lifecycle management

Experience

3+ years in similar role Experience analysing complex data, identifying trends, and providing actionable insights to support business decision-making. Experience collaborating with cross-functional stakeholders to understand data requirements and deliver effective solutions Proven experience in a similar role Manage and develop a small, high performing data team, including mentoring, 1:1s and continuous improvement initiatives

Education

Educated to degree level in IT, Computer Science or statistical methods, with relevant experience.

Close Date 31 Jul 2026

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About Manx Telecom Enterprise

Telecommunications
201-500 employees
Founded in 1986

Manx Telecom is the leading communication solutions provider on the Isle of Man.

In our local market, we offer a full range of fixed line, mobile, data and hosting services to businesses, consumers, and the public sector.

In global markets, we provide world class Data Centre and hosting solutions, exemplary connectivity, plus a growing portfolio of innovative communication solutions marketed under our own name, and via channel partners.

In partnership with the Isle of Man Government, we play a pivotal role in making the Island a global centre of excellence for eBusiness in all its forms.

All our products and services are underpinned by a commitment to the most demanding accreditations, and are delivered to the highest service standards.

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