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Programmer Analyst

Toronto, ON
CA$98,547 - CA$114,243/Year
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About the role

Union:

OPSEU - PO

Job Number: J0126-0625

Job Title: Programmer Analyst

Job Type: Permanent Full Time

City, Province, Country: Toronto, Ontario, Canada

Job Location: Toronto

Job Category: Information Technology

Posting Date: February 4, 2026

Closing Date: February 11, 2026

Salary: $98,547.36 - $114,243.38 /Year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

Primary function

Seeking a skilled and experienced PeopleSoft professionals to join our Information Technology team in a role that encompasses security administration, business analysis, development, and application support. The successful candidate will be responsible for ensuring the stability, security, and efficiency of our PeopleSoft applications, ensuring the integrity, confidentiality, and availability of our systems. This role involves collaboration with various departments to develop, implement, and manage security policies and procedures that align with organizational goals and compliance requirements

This role combines expertise in PeopleSoft security administration, application development, and functional/business analysis to deliver high-quality solutions that align with organizational goals and compliance requirements.

Home Location: Toronto Provincial Office

Secondary Location: n/a

Reporting to: Manager, Application Development & Data Science

Key accountabilities

  • Design, configure, and maintain security roles and permission lists within PeopleSoft.
  • Manage user access requests, ensuring compliance with internal policies and external regulations.
  • Perform user provisioning and de-provisioning.
  • Provide reports and documentation to support internal and external audits.
  • Collaborate with IT, HR, Finance and other business units to ensure security requirements are integrated into system designs and processes.
  • Communicate security policies and procedures to end-users and stakeholders.
  • Test and apply PeopleSoft patches, upgrades, and fixes with a focus on security features.
  • Ensure compatibility of security settings with new system updates.
  • Develop and implement plans to mitigate identified risks.
  • Investigate and resolve PeopleSoft security-related issues.
  • Provide technical support to end-users experiencing access or security issues.
  • Maintain comprehensive documentation of security configurations, procedures, and protocols.
  • Develop and update security policies to align with organizational needs and industry standards.
  • Analyze, design, develop, configure, test, and support PeopleSoft applications.
  • Support upgrades, new module implementations, and troubleshoot production issues
  • Translate business requirements into technical documentation and system enhancements
  • Performs additional technical and system administrator tasks related to this role as required

Required skills & experience

  • University Degree in an information technology, computer science discipline or related working experience.

  • 5 years+ experience with PeopleSoft as a security analyst, system analyst, administrator, or developer.

  • In-depth understanding of PeopleSoft architecture, security models, roles, and permission lists.

  • Experience configuring and managing PeopleSoft user profiles, role-based access control (RBAC), and permission lists.

  • Experience with tools like PeopleSoft Application Designer (Classic and Fluid), Data Mover, and Integration Broker.

  • Experience conducting security audits and ensuring compliance with organizational and regulatory policies.

  • Experience in identifying, analyzing, and mitigating security risks.

  • Knowledge of incident response frameworks and best practices.

  • Experience with identity and access management (IAM) tools, single sign-on (SSO), and multifactor authentication (MFA).

  • Familiarity with encryption, SSL/TLS protocols, and data masking techniques.

  • Basic understanding of programming languages like Java, PeopleCode, or scripting (e.g., Python, PowerShell).

  • Ability to create scripts for automation or custom security enhancements.

  • Ability to identify security vulnerabilities and devise effective solutions.

  • Strong attention to detail and analytical mindset for troubleshooting issues.

  • Excellent verbal and written communication skills to document policies and interact with technical and non-technical teams.

  • Ability to collaborate with cross-functional teams, including HR, Finance, IT, and other business units.

  • Ability to quickly learn and adapt to new PeopleSoft updates, tools, and organizational needs.

  • Experience with PeopleSoft upgrades, patching, and troubleshooting.

  • Experience working on projects related to system upgrades, migrations, or security enhancements.

  • Applied agile software development skills.

  • Excellent written and verbal communications skills.

  • Ability to periodically work during non-core business hours.

  • Ability to work within a team, along with ability to work on multiple and concurrent assignments.

  • Must have intermediate knowledge of the following Microsoft programs, Word, Excel, PowerPoint.

Organizational Competencies Expected

  • Client Focus

  • Adaptability and Flexibility

  • Personal Motivation and Accountability

  • Focus on Quality and Best Practice

  • Problem Solving and Judgment

  • Organizational Awareness

  • Teamwork and Collaboration

  • On-site

To apply submit a cover letter & résumé.

Only those candidates selected for an interview will be notified by email.

This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email: candidate.njoynhelp@cgi.com.

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About Legal Aid Ontario

Law Practice
501-1000

Our mandate

Legal Aid Ontario has a statutory mandate to promote access to justice throughout Ontario for low-income individuals by means of:

● Providing consistently high quality legal aid services in a cost-effective and efficient manner;

● Encouraging and facilitating flexibility and innovation in the provision of legal aid services;

● Identifying, assessing and recognizing the diverse legal needs of low-income individuals and of disadvantaged communities in Ontario; and

● Providing legal aid services to low-income individuals through a corporation that will operate independently from the Government of Ontario but within a framework of accountability to the Government of Ontario for the expenditure of public funds.

In fulfilling this mandate Legal Aid Ontario is committed to providing services which recognize the importance of diversity, access, equity, creativity and quality.


Our services

LAO services are carefully targeted to meet diverse client needs and make the most efficient use of our resources.

A wide range of services are available through LAO’s toll-free number, including summary legal advice for family and criminal law matters.

We provide duty counsel services - performed by staff and private-sector lawyers - for people who arrive in criminal, family or youth courts without a lawyer.

Poverty law services - such as helping people to obtain or maintain social assistance benefits - are delivered through a network of a number of independent, community-based legal aid clinics, funded by LAO.

LAO also runs a certificate program for the most serious and complex cases. Eligible low-income clients can obtain a certificate which is used to retain a private lawyer.