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IPG Photonics Corporation logo

Applications Specialist

Kingston, ON
Senior Level
part_time

Top Benefits

Paid vacation based on service
Paid sick time
12 paid holidays

About the role

The IPG Photonics (NASDAQ:IPGP) Canada group invents, develops, and produces market-disrupting sensor technology that enables unprecedented capabilities to visualize, understand, and control laser manufacturing processes. The group's products are integrated with IPG's world-leading photonic material processing solutions and are used to provide quality assurance for high-power industrial laser processing applications in advanced manufacturing environments around the world. Our technology empowers many household brands to offer increasingly safe, efficient, and performant solutions to consumers and industry alike.

We're seeking a new member of our applications and technical sales support team. This customer-facing role will involve technical sales, applications development, on-site support, and customer training for IPG's sensor products. Duties will include installation, troubleshooting, and repair of optical equipment at customer sites. Candidates should be outgoing, comfortable giving presentations on technical material, and able to work without supervision. Strong preference will be given to candidates with a background in physics or engineering, with experimental experience and/or previous field support experience with sophisticated industrial automation equipment. Given our global footprint, a working proficiency in Japanese, Mandarin Chinese, Korean, German or Spanish is also an asset.

Responsibilities

  • Educating customers about what our products can do and how to use them.
  • Collecting requirements for the customer's applications and ensuring mechanical, electrical, and optical compatibility.
  • Demonstrating our products on test samples and customer samples.
  • Performing installations at customer sites.
  • Troubleshooting system configuration, setup, and communication.
  • Creating white papers and technical marketing documents.
  • Providing training and giving sales presentations.

Requirements:

  • Strong preference will be given to candidates with a background in physics or engineering.
  • Excellent oral and written communication skills in English.
  • Candidates should be outgoing and comfortable giving presentations on technical material.
  • Must be comfortable with basic digital and analog signaling.
  • Strong preference to candidates with previous experience in: field support, optics, robotics, and other industrial automation equipment.

Other Requirements

Candidates must be authorized to work in Canada, have a valid passport and be eligible and willing to travel to the United States, Europe, and Asia.

Req Benefits: Pay Range: The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience. Other Compensation: Employees in this role are eligible for additional rewards which could include: - Annual Discretionary Bonus or Sales Bonus as Applicable - Equity awards as applicable (include for positions that are equity eligible) Benefits Provided: All Regular* US employees receive: - Paid vacation time accrued based on years of service - Paid sick time - 12 (twelve) Paid Holidays Each Calendar Year *Prorated for part time schedules Additional Benefits Offered: IPG also offers access to: - Medical, dental, and vision insurance plans with options for HSA/FSA - Dependent Care FSA - Paid Basic Life and AD&D Insurance - Short-term and Long-term Disability insurance - 401(k) plan with Company matching - Employee Stock Purchase Plan (ESPP) - Tuition Reimbursement Program - Employee Assistance Program (EAP) - Adoption Assistance - Pet Insurance - Parental Bonding Leave - Bright Horizons Backup Care - Bright Horizons College Coach *Must work at minimum, 20 hours/week. Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting. For full consideration, please click on the link to apply.

About IPG Photonics Corporation

Manufacturing
1001-5000

IPG Photonics is the world leader in high-power fiber lasers and amplifiers. Founded in 1990, IPG pioneered the development and commercialization of optical fiber-based lasers for use in a wide range of applications such as materials processing, military, medical, aerospace and other advanced applications. Fiber lasers have revolutionized the industry by delivering superior performance, reliability and usability at a lower total cost of ownership compared with conventional lasers, allowing end users to increase productivity and decrease operating costs.

IPG has an innovative environment for creative individuals who like their work to make an identifiable impact on the performance of the business