Job Description
Our growing company is seeking a talented System/IT Administrator to join our IT team in Toronto, Canada. This is a full-time on-site role. The ideal candidate will engage in Operations activities and implementing IT integrations and maintaining internal servers.

About Us

YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rigorously tested for compliance, audited, and secured.

For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve their goals, we are equally committed to supporting the success of our people and making a positive impact in the communities we serve. Meet the YuJa family here and see what makes YuJa special!

About the Role

• Manage and configure In-house SaaS software such as Google Workspace, NetSuite, OneLogin, Bamboo, Atlassian (Jira), Salesforce, and Freshworks.

• Install, configure, and maintain servers, networks, and operating systems (Windows, Linux).

• Set up and manage data backup and disaster recovery solutions.

• Provide front-line internal IT support, including daily IT operations, server and network maintenance, hotline & deskside support, equipment maintenance, and service provisioning.

• Collaborate with software engineering teams to understand their requirements and provide the necessary infrastructure and tooling support.

• Deploy and maintain internal infrastructure used widely across the company.

• Stay updated with the latest industry trends, tools, and technologies to continuously improve our infrastructure and processes.

• Diagnose and resolve technical hardware and software issues.

• Administer enterprise network environments, requiring knowledge of TCP/IP, DNS, DHCP, and other network services and protocols.

• Develop automation scripts using PowerShell or other scripting languages.

About You

• 2-3 years relevant experience OR Bachelors’ Degree in Computer Science / Computer Engineering / Information Technology or equivalent with high achievement in academic coursework.

• Strong understanding of networking concepts such as network protocols, TCP/IP, and OSI models.

• Hands-on experience setting up systems from scratch.

• Experience administering and troubleshooting both Windows, Linux and MacOS environments.

• Knowledge of cybersecurity best practices, patch management, and endpoint protection.

• Proficiency in scripting and automation tools (e.g., PowerShell, Python, or Bash).

• Excellent problem-solving and troubleshooting skills.

• Understanding of security best practices and compliance.

• Strong communication and collaboration abilities.

• Familiarity with cloud platforms such as AWS, Azure or Google Cloud is a major plus.

• CompTIA A+ or other relevant technical certifications are a plus.

Educational Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field.

Why You’ll Love Working Here

YuJa is a multiple-time honoree on Forbes’ list of Best Start-Up Employers in America. We offer a competitive compensation package that include a base salary starting at CAD 50,000/year and comprehensive benefits and engagement opportunities.

Comprehensive Benefits:

• Health, vision, and dental benefits, 100% employer-paid

• Additional benefits include RRSP, gym subsidies, and more

• Work-life balance including flexible work hours

• Paid sick days and flex days

Team Engagement:

• Fun activities and celebrations, including Canada Day Trip, Saint Patrick's Day Party, Halloween Costume Contests, Holiday Dinner Party, and more

• Office perks including company-provided snacks, drinks and events

• Employee recognition programs, such as gift cards and “Employee of the Week” rewards

• Professional growth including continuous learning opportunities and reimbursements to support personal and professional development

• Hands-on experience working with senior-level business leaders

Schedule

This is an office-based role with standard hours from Monday to Friday.

How to Apply

This job is exclusively directed towards candidates already in Canada. You may apply directly online via this site by submitting your resume and academic transcripts. If any questions, please send an email to careers@yuja.com

YuJa is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.