About the role
Job Description Looking for a Mobility MDM contractor who comes from a Global-Driven Environment. Must have at least 5 years' experience in the IT Industry. The selected candidate will work close with the IT teams and internal customers to enforce best practices during implementation, delivery and roll-out of new or upgraded products and business solutions. Must have the ability to meet tight deadlines with energy, enthusiasm and a strong work ethic.
Requirements
- Experience in supporting AirWatch MDM with Exchange 2010/Office 365- Extensive knowledge of AirWatch Mobile access gateway (relay and endpoint), Secure email gateway, AirWatch cloud connector (ACC) and AirWatch Tunnel
- Experience of troubleshooting AirWatch routing issues with AirWatch on-premise servers, cloud Device service and exchange CAS servers
- Extensive experience of AirWatch enterprise groups, secure content locker, compliance policies, smart groups and per-app VPN
- Extensive experience of AirWatch Application Management
- Experience of troubleshooting AirWatch agent, browser, VPP, Aw inbox, VM Boxer and secure content locker issues on iOS and Android devices.
- Ability to monitor and prioritize the defects/concerns and coordinating fixes with vendors.
- Demonstrates the advanced troubleshooting skills necessary to resolve the full scope of customer issues including both technical and customer service inquiries.
- Extensive skills in troubleshooting Mobile Device Management (MDM) server issues and working cross teams to resolve complex issues.
- Ability to setup and maintain mobile development platform.
- Ability to upgrade sentry, connectors and connected cloud applications.
- Good understanding of networking connectivity including firewalls, dmz and secure networks.
- Experience collecting, analyzing and reporting metrics on mobile devices and mobile applications.
- Hands on experience managing Linux systems (Sentry).
- Mobile Iron Agent Installation, Configuration and Troubleshooting of any Agent Sync Issues.
- Good understanding of Mobile Iron components and there functionality.
- Active sync functionality and understanding of exchange mail flow.
Primary Responsibilities
- Airwatch experience is mandatory
- Management of Apple, Android-based and Zebra/Symbol/Motorola devices in an enterprise environment (preferable retail)
- Mobile application deployment and management experience
- Apple iOS, macOS and Configurator experience
- Knowledge of JAMF/JSS
- Scripting (Bash/Shell)
Additional Experience
- 5+ years' experience in the mobility environment
- Demonstrate proven track record in addressing moderately complex technical issues
- Good written and verbal communication skills for communicating at all levels; including good presentation skills
- Excellent team player
- Excellent troubleshooting skills, self-motivated, results-driven and well organized.
Education Requirements
- Bachelor's degree in Computer Science or equivalent
- IT certifications is a plus
About W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.
About the role
Job Description Looking for a Mobility MDM contractor who comes from a Global-Driven Environment. Must have at least 5 years' experience in the IT Industry. The selected candidate will work close with the IT teams and internal customers to enforce best practices during implementation, delivery and roll-out of new or upgraded products and business solutions. Must have the ability to meet tight deadlines with energy, enthusiasm and a strong work ethic.
Requirements
- Experience in supporting AirWatch MDM with Exchange 2010/Office 365- Extensive knowledge of AirWatch Mobile access gateway (relay and endpoint), Secure email gateway, AirWatch cloud connector (ACC) and AirWatch Tunnel
- Experience of troubleshooting AirWatch routing issues with AirWatch on-premise servers, cloud Device service and exchange CAS servers
- Extensive experience of AirWatch enterprise groups, secure content locker, compliance policies, smart groups and per-app VPN
- Extensive experience of AirWatch Application Management
- Experience of troubleshooting AirWatch agent, browser, VPP, Aw inbox, VM Boxer and secure content locker issues on iOS and Android devices.
- Ability to monitor and prioritize the defects/concerns and coordinating fixes with vendors.
- Demonstrates the advanced troubleshooting skills necessary to resolve the full scope of customer issues including both technical and customer service inquiries.
- Extensive skills in troubleshooting Mobile Device Management (MDM) server issues and working cross teams to resolve complex issues.
- Ability to setup and maintain mobile development platform.
- Ability to upgrade sentry, connectors and connected cloud applications.
- Good understanding of networking connectivity including firewalls, dmz and secure networks.
- Experience collecting, analyzing and reporting metrics on mobile devices and mobile applications.
- Hands on experience managing Linux systems (Sentry).
- Mobile Iron Agent Installation, Configuration and Troubleshooting of any Agent Sync Issues.
- Good understanding of Mobile Iron components and there functionality.
- Active sync functionality and understanding of exchange mail flow.
Primary Responsibilities
- Airwatch experience is mandatory
- Management of Apple, Android-based and Zebra/Symbol/Motorola devices in an enterprise environment (preferable retail)
- Mobile application deployment and management experience
- Apple iOS, macOS and Configurator experience
- Knowledge of JAMF/JSS
- Scripting (Bash/Shell)
Additional Experience
- 5+ years' experience in the mobility environment
- Demonstrate proven track record in addressing moderately complex technical issues
- Good written and verbal communication skills for communicating at all levels; including good presentation skills
- Excellent team player
- Excellent troubleshooting skills, self-motivated, results-driven and well organized.
Education Requirements
- Bachelor's degree in Computer Science or equivalent
- IT certifications is a plus
About W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.