Top Benefits
Competitive wages and bonus program
Comprehensive health and dental benefits
RRSP/401K with employer matching
About the role
Who you are
- To be successful in this role, you must demonstrate an ability to execute flawlessly within a fast-paced, high-growth software sales team
- Experience with Salesforce CRM and CPQ
- Experience processing sales and/or financial transactions
- Experience with case/ticketing management systems (SFDC, JIRA)
- Experience in SaaS Sales, Marketing, or Customer Support
- Basic understanding of sales strategies and implementation methodologies
- Demonstrated ability to drive cross functional alignment
- Able to multi-task in an agile fashion
- Strong written and oral communication skills
- Experience in developing strong working relationships with sales leadership
- Consistently creates a high level of customer satisfaction and engagement
- Strong organizational and interpersonal skills
- Intermediate Excel skills including formulae and pivot tables
- Experience with diagramming business processes considered an asset
- Experience with subscription and/or pricing analysis considered an asset
What the job involves
- The Pharmacy Sales Support Representative must have a demonstrated track record facilitating sales transactions to create a high-powered, efficient sales organization
- The primary responsibility of this role is to support the PointClickCare Pharmacy sales team by assisting with sales transactions and liaising with other departments within PointClickCare to accelerate sales objectives
- In addition to this primary responsibility, the candidate will also be responsible for assisting with ad hoc sales reporting and business process improvement
- This role reports to the Manager Pharmacy Sales Operations
- Facilitating the creation of sales quotes and contracts, including product upgrades, time-bound discounts, professional services, and mergers and acquisitions- with pharmacy as primary and all other sales as secondary
- Analyzing subscription records to determine accurate pricing
- Managing opportunities for transactional sales
- Collaborating with PointClickCare Sales Reps, clients, and prospects
- Liaising with Finance Customer Support to accelerate the quote approval process
- Collaborating with Practice Management, Customer Success, and Account Executives to process quotes
- Accelerating urgent opportunities through expert coordination of activities with key stakeholders on the sales, professional services, and finance teams
- Reviewing essential customer information, such as legal names, billing information, and registration numbers, prior to submitting a quote for approval to Financial Customer Support to ensure the data is complete and up to date
- Assisting Sales Operations in the preparation of ad hoc sales reports on an as-needed basis
- Working together Sales Operations on change management, requirements gathering, business process design, and improvement
Benefits
- Competitive Wages and Bonus Program
- Comprehensive Benefits
- Onsite Cafeteria
- Onsite Gym
- RRSP/401K program with employer matching
- Flexible Paid Time Off
- Work From Home Policy
- Maternity & Paternity Top Up
- Training and Development Programs
- Corporate Discounts Program
- Games Room and Employee Lounge
- Onsite Wellness Services (dental, massage, optometry, etc.)
About PointClickCare
Software Development
1001-5000
PointClickCare is a leading healthcare technology platform enabling meaningful collaboration and access to real‐time insights at every stage of the patient healthcare journey. More than 27,000 long‐term and post‐acute care providers, over 3,100 hospitals and health systems, over 3,600 ambulatory clinics, every major U.S. health plan, and over 70 state and government agencies use PointClickCare, enabling care collaboration and value‐based care delivery for millions across North America.
Top Benefits
Competitive wages and bonus program
Comprehensive health and dental benefits
RRSP/401K with employer matching
About the role
Who you are
- To be successful in this role, you must demonstrate an ability to execute flawlessly within a fast-paced, high-growth software sales team
- Experience with Salesforce CRM and CPQ
- Experience processing sales and/or financial transactions
- Experience with case/ticketing management systems (SFDC, JIRA)
- Experience in SaaS Sales, Marketing, or Customer Support
- Basic understanding of sales strategies and implementation methodologies
- Demonstrated ability to drive cross functional alignment
- Able to multi-task in an agile fashion
- Strong written and oral communication skills
- Experience in developing strong working relationships with sales leadership
- Consistently creates a high level of customer satisfaction and engagement
- Strong organizational and interpersonal skills
- Intermediate Excel skills including formulae and pivot tables
- Experience with diagramming business processes considered an asset
- Experience with subscription and/or pricing analysis considered an asset
What the job involves
- The Pharmacy Sales Support Representative must have a demonstrated track record facilitating sales transactions to create a high-powered, efficient sales organization
- The primary responsibility of this role is to support the PointClickCare Pharmacy sales team by assisting with sales transactions and liaising with other departments within PointClickCare to accelerate sales objectives
- In addition to this primary responsibility, the candidate will also be responsible for assisting with ad hoc sales reporting and business process improvement
- This role reports to the Manager Pharmacy Sales Operations
- Facilitating the creation of sales quotes and contracts, including product upgrades, time-bound discounts, professional services, and mergers and acquisitions- with pharmacy as primary and all other sales as secondary
- Analyzing subscription records to determine accurate pricing
- Managing opportunities for transactional sales
- Collaborating with PointClickCare Sales Reps, clients, and prospects
- Liaising with Finance Customer Support to accelerate the quote approval process
- Collaborating with Practice Management, Customer Success, and Account Executives to process quotes
- Accelerating urgent opportunities through expert coordination of activities with key stakeholders on the sales, professional services, and finance teams
- Reviewing essential customer information, such as legal names, billing information, and registration numbers, prior to submitting a quote for approval to Financial Customer Support to ensure the data is complete and up to date
- Assisting Sales Operations in the preparation of ad hoc sales reports on an as-needed basis
- Working together Sales Operations on change management, requirements gathering, business process design, and improvement
Benefits
- Competitive Wages and Bonus Program
- Comprehensive Benefits
- Onsite Cafeteria
- Onsite Gym
- RRSP/401K program with employer matching
- Flexible Paid Time Off
- Work From Home Policy
- Maternity & Paternity Top Up
- Training and Development Programs
- Corporate Discounts Program
- Games Room and Employee Lounge
- Onsite Wellness Services (dental, massage, optometry, etc.)
About PointClickCare
Software Development
1001-5000
PointClickCare is a leading healthcare technology platform enabling meaningful collaboration and access to real‐time insights at every stage of the patient healthcare journey. More than 27,000 long‐term and post‐acute care providers, over 3,100 hospitals and health systems, over 3,600 ambulatory clinics, every major U.S. health plan, and over 70 state and government agencies use PointClickCare, enabling care collaboration and value‐based care delivery for millions across North America.