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Senior Business Process Consultant – ERP & Workflow Optimization

TOP3DEVS13 days ago
Remote
Senior Level
full_time

Top Benefits

Blue Cross health, wellness, and extended care benefits

About the role

Our client is a technology and design-driven consulting company specializing in enhancing user experience and optimizing enterprise systems. As a long-term SAP partner, they are at the forefront of business process transformation and enterprise UX innovation.

They've built a proprietary AI-enabled workflow platform that simplifies intake requests, orchestrates processes, and connects seamlessly with ERP systems such as SAP, Oracle, and Dynamics, helping organizations work smarter and faster.

The team culture is guided by shared values of excellence, innovation, flexibility, and collaboration. It's a place where people are empowered to perform at a high level, bring new ideas forward, and make a measurable impact.

About the Role

We're looking for a  Senior Solutions Consultant  who combines business analysis expertise with a passion for great user experiences. You'll work closely with clients to understand their processes, gather and map requirements, and configure the client's platform to deliver intuitive, high-value solutions.

This is a client-facing, consultative role where you'll collaborate with enterprise clients to understand their business needs, design efficient workflows, and configure digital solutions using a no-code/low-code platform.

Key Responsibilities:

  • Lead and facilitate discovery sessions with enterprise clients to understand their processes, goals, and challenges.
  • Document and map current and future-state business processes using tools like Miro, Lucidchart, or Visio.
  • Translate business requirements into clear workflows, user stories, and visual documentation.
  • Configure and test solutions within the AI-driven platform (no coding required).
  • Conduct user validation and iterative feedback sessions to refine the solution.
  • Build strong client relationships by providing guidance and ensuring smooth project delivery.
  • Collaborate with UX designers, developers, and product teams on solution design and integration.
  • Prepare presentations, reports, and project documentation for clients and stakeholders.

Requirements:

  • Bachelor's degree in Business, Computer Science, Information Systems, or related field.
  • 7+ years of experience in business analysis, functional consulting, or process design - ideally in enterprise or consulting environments.
  • Strong facilitation and stakeholder management skills, with proven experience leading client workshops.
  • Expertise in process mapping and workflow design (e.g., Miro, Lucidchart, Visio).
  • Ability to translate complex workflows into simple, visual narratives.
  • Familiarity with ERP systems (SAP, Oracle, or Dynamics) - understanding concepts and integrations at a high level.
  • An understanding of supply chain or procurement processes is a strong asset.
  • Excellent written, verbal, and visual communication skills.
  • Comfortable working independently and managing your own workload with accountability.

Nice-to-Have Skills:

  • Exposure to AI tools or low-code/no-code platforms.
  • Basic technical understanding (APIs, integrations, or system configuration).
  • Experience working with enterprise clients across industries such as energy, utilities, telecommunications, and manufacturing.

What Success Looks Like

  • Within the first month: you are actively contributing to a client project, supporting a senior consultant.
  • Within 2-3 months: you independently lead client workshops and manage your own implementation projects.
  • You consistently deliver business-aligned solutions with excellent user experience and measurable impact.

Why Join Us?

  • Work with a collaborative, innovative team that values autonomy and accountability.
  • Join an organization where design thinking meets enterprise technology.
  • Access Blue Cross benefits (including health, wellness, and extended care).
  • Be part of an inclusive, supportive culture that invests in your professional growth.

About TOP3DEVS

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Top3Devs specializes in delivering a fast, targeted recruitment service by presenting three highly curated tech candidates within a 4-week timeframe.

Value Proposition:

  • Speed: Rapid sourcing and shortlisting to meet urgent hiring needs.
  • Focus: Presenting only the top three qualified candidates, simplifying decision-making for clients.