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Mental Health Clinician (FACT)

Kitchener, ON
CA$37 - CA$45/hour
Mid Level
full_time

Top Benefits

Competitive salary
HOOPP defined benefit pension plan
Strong health and safety culture

About the role

Posting Closes: October 14, 2025 at 5:00pm

About Us:

The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.

We are fully accredited by Accreditation Canada and our proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise.

Why Join our Team:

Competitive Compensation and Benefits: Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff. We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada’s largest and most respected defined benefit plans.

Career Development Opportunities: Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning. A formal succession planning process is key to our internal leadership recruitment.

Values that include: Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.

Commitment to Health and Safety: We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve.

The Opportunity:

We are recruiting a MENTAL HEALTH CLINICIAN (FACT)

  • There are three opportunities available:

  • One regular full-time opportunity (35 hours per week Monday to Friday 9am to 5pm) based at 80 Waterloo Ave. Guelph

  • One regular full-time opportunity (35 hours per week Monday to Friday 9am to 5pm) based at 9 Wellington St. Cambridge

  • One contract full-time opportunity until February 19, 2027 (35 hours per week Monday to Friday 9am to 5pm) based at 67 King St. E. Kitchener

As a member of a flexible, interdisciplinary treatment team, you will provide recovery oriented counseling and support to individuals with severe and persistent mental health challenges and their families. This will include providing support, comprehensive assessments, clinical services, consultation and collaboration with community partners and group support. In keeping with the FACT standards, a comfort in providing assertive outreach, engagement, home visits and community-based care is a must. This position reports to the Manager, Adult Intensive Services.

Flexible Assertive Community Treatment (FACT) is a recovery-oriented, evidence-based best practice. A FACT team is comprised of a multidisciplinary team of clinicians monitoring and treating clients with severe and persistent mental illness (SPMI). The target client population is those who require both assertive community treatment (ACT) with a larger majority of clients on the team who need less intensive treatment and support and could be served in a traditional intensive case management model. To combine care for these two levels of care, the FACT team employs a flexible switching system where the intensity of services can be ramped up or ramped down as needed depending on individual client need. This combination of flexibility and continuity provides better opportunities for recovery and rehabilitation and ties in well with the natural course of SPMI with its recurring episodes and relapses.

Qualifications:

  • Masters level degree in psychology, social work or relevant health or social science field
  • Registration with relevant college/registering body
  • 3 to 5 years’ experience within the health services sector with in-depth knowledge of complex mental health and addictions issues
  • Knowledge and experience in providing harm reduction techniques for clients with addictions
  • Sound understanding and demonstrated knowledge of the needs of people with mental health concerns and their families, and the programs and services in the community
  • Knowledge and demonstrated skills in working with individuals who have substance use issues, including motivational interviewing
  • Experience and understanding of how concurrent disorders and social determinants of health impact the lives of individuals
  • Demonstrated experience and skill in providing both individual and group therapy
  • Knowledge of various modalities of therapy including DBT, Trauma Informed, MI
  • Demonstrated understanding and sensitivity to social and cultural diversity
  • Highly developed organizational, communication and problem solving skills
  • The ability to work collaboratively in a self-directed work team
  • Proficiency with MS Office, Outlook and various database software
  • Valid driver’s license and own transportation as travel is a component of the position

If you are interested in this position, please submit a resume and cover letter outlining how your skills, qualifications and experience meet the position requirements.

CLASSIFICATION AND RATE OF PAY: Level 6 (OPSEU) - $37.09 to $45.21 per hour

CMHA WW, as an equal opportunity employer, embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome applications from all qualified persons.

Experience

Required

  • 3 year(s): Counselling
  • 3 year(s): Mental Health

Education

Required

  • Master's degree or better in Social Work or related field

Licenses & Certifications

Preferred

  • Registered Social Worker

Skills

Required

  • Crisis Intervention
  • Group Therapy
  • Individual Therapy
  • Treatment Planning

About Canadian Mental Health Association

Non-profit Organizations
5001-10,000

As the most established and extensive community #mentalhealth organization in Canada, the Canadian Mental Health Association promotes mental health for all and supports the resilience and recovery of those experiencing mental illness.

CMHA envisions a Canada where mental health is a universal human right.

En tant qu'organisme communautaire du secteur de la #santémentale le plus vaste et le mieux établi au Canada, l'ACSM fait la promotion de la santé mentale pour tous et toutes et soutient la résilience et le rétablissement des personnes qui ont un trouble mental.

Notre vision est celle d'un Canada où la santé mentale est un droit universel de la personne.