Department: Volunteer & Engagement Programs

Rate of Pay: $17.60 per hour

Duration: Approx. April-September, 2026 (Non-Permanent)

Hours of Work: 40 hours per week

Number of Positions Open: 1

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, conservation science and traditional knowledge to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.

Apply Online byMarch 28, 2026.

##Core Role Responsibilities:

• Assists Interpretation Coordinator in maintaining clean, neat and tidy interpretive areas, and an organized, labeled, biofact collection.
• On a daily basis, circulates around to all volunteer areas to interact with volunteers and ensure they are comfortable, and everything is operating smoothly. Reports/removes any interpretive materials that are in need of repair/reworking, and relays any other issues related to interpretation at the stations to the Coordinators.
• Operates interpretive stations as needed to model interpretive technique to Volunteer interpreters and support Volunteer Services' commitment to providing an engaging interpretive experience in numerous areas.
• Assists in maintaining / renewing interpretive stations and other educational static displays as necessary.
• Assists in the co-ordination of new programs or projects as required.
• Assists in the production of educational materials / resources required by the volunteers.
• Assists with monthly Volunteer meetings and newsletters where required.
• Other related duties as assigned by Supervisor.

##Technical Knowledge and Skills:

• Enrolled in post-secondary education; preferably in the field of education and/or biology and/or non-profit administration.
• Training and/or experience in natural/cultural heritage interpretation an asset.
• Volunteer Management Programs/Certificate an asset.
• Demonstrated knowledge of plants/animals/conservation issues, and the ability to pass this information on to others.
• Prior experience as a volunteer/working in a similar position in a volunteer-based organization preferred.
• Well-developed interpersonal skills, along with strong communications skills.
• Proven organizational ability when working with groups of people of diverse ages, backgrounds, and skill levels.
• Capable of maintaining accurate, up to date, and comprehensive records.
• Knowledge of and ability to use basic office equipment and proficient with computer programs including Microsoft Office and CRM databases.
• Proven writing skills to allow for the preparation of resource materials, training materials, articles / newsletters, correspondence, and concise but accurate reports.
• Knowledge of the Toronto Zoo and its exhibits an asset.
• Ability and willingness to work shifts, weekends, and evenings.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.**The successful candidate may be required to provide a police reference check and/or driver’s abstract, at their own expense as a condition of employment.**Candidates may be required to take a written and/or practical examination relevant to the position.

##Your Toronto Zoovalues the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city. Please let us know if you require specificaccommodations to be in place before you begin the interview process.

##Your Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and women.

##Your Toronto Zoo makes animal well-being a priority in everything we do, respecting wildlife, caring for our team, guest and community. We are a welcoming place to visit, volunteer, and work, united by a shared commitment to conservation, connection, and reconciliation. We blend science and traditional knowledge to protect species and their habitats, and we invite others to join us as Guardians of Wild, acting together to ensure wildlife and wild spaces thrive.

##This job posting is for an existing vacancy within our organization.

##Your Toronto Zoo uses artificial intelligence to screen, assess or select applicants.

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