Education: Secondary (high) school graduation certificate. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Order merchandise. Authorize return of merchandise. Establish work schedules. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Supervise and co-ordinate activities of workers. Oversee payroll administration. Conduct performance reviews. Experience: 1 year to less than 2 years. Support for youths: Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth.