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Retail Sales Technician

Rossland, BC
$18/hour
Mid Level

About the role

RED Mountain Resort is hiring a Retail Sales Technician for the 2025/25 season! The Retail Technician is responsible for handling all retail sales at Piste Off with a mandate to provide exemplary customer service.

MAJOR RESPONSBILITIES

  • POS Sales Processing/Paper Handling
    • Process all sales transactions in a friendly and efficient manner
    • File forms, vouchers and documents in appropriate locations
    • Accurate and efficient cash handling, balance end of day cash-outs
  • Customer Service
    • Provide customers with excellent service and a memorable shopping experience
    • Possess good product knowledge – know what you are selling
    • Keep the shop environment upbeat and comfortable
    • Answer phones & reply to work emails
    • Be able to answer questions about Red Mountain Resort services and on-mountain activities
  • Inventory & Merchandising
    • Ensure environment is always clean, tidy, attractive, and inviting
    • Receive merchandise, reconcile with packing slip & tag stock
    • Note inventory levels; inform supervisor re: low stock items
    • Be aware of backroom stock availability
    • Re-stock shelves and racks as required
    • Be alert and help to prevent any loss of merchandise

KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

  • High School diploma minimum
  • Post secondary education an asset

Experience

  • Ski industry/retail experience
  • Good retail product knowledge
  • Knowledge of Red Mountain Resort, Rossland and their history
  • Cash handling experience required
  • Retail shop experience required
  • Experience with POS software
  • Proficiency with Excel & Word
  • Able to troubleshoot computer problems

Physical and Other Requirements

  • Ability to lift at least 50 lbs.
    • Ability to work on your feet for long period of time
    • Ability to carry stock up several flights of stairs

Skills and Abilities

  • Professional, friendly & outgoing demeanor
  • Respects and supports company policies and procedures
  • Willingness to help fellow employees & be part of the team
  • Good attention to detail
  • Conforms to Red Sports employee code of conduct/appearance requirements
  • Exceptional interpersonal skills
  • Good team player
  • Customer service-oriented
  • Accuracy and efficiency in transaction processing and cash handling
  • Excellent multi-tasking skills
  • Able to maintain friendly, professional attitude in a high-pressure environment.

The wage for this position is $17.85/hour.

About Red Mountain Resort

Hospitality
201-500

K & L is a privately held wholesale alcoholic beverage distributor with warehouse locations are in Anchorage, Alaska and Fairbanks, Alaska. A sales office is located in Juneau, Alaska. The company was formed in 1941 and currently has approximately 280 employees.