Non-Residential Community Rehabilitation Support Worker (CRSW)
Top Benefits
About the role
Job Description
Terms of Employment
Full-time, Part-time
Position Location
Edmonton
About ICE
Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Our Support Workers are essential — helping people gain independence, learn skills, and participate in their communities.
Role Summary
As a Non-Residential CRSW, you will support adults with disabilities in both community and home settings. This may include assisting with grocery shopping, appointments, recreation programs, personal care, or teaching new skills that promote independence and confidence. Your role is to encourage participation, ensure safety, and help individuals live full and meaningful lives.
What We Offer
- Paid training, orientation, and ongoing learning opportunities
- Stable employment with flexible schedules (days, evenings, or weekends)
- Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
- Opportunities to grow your career at ICE (many staff advance into leadership roles)
- Support from experienced supervisors, mentors, and team members
- A respectful, inclusive workplace that values teamwork and diversity
- Employee recognition for long service and outstanding contributions
- Work that is meaningful — every day you’ll make a difference in someone’s life
Key Responsibilities
- Support individuals to take part in everyday activities like shopping, appointments, and recreation
- Teach and encourage daily living skills that build independence and confidence
- Provide respectful personal care when needed
- Put client support plans into action and follow ICE procedures for safety and well-being
- Keep clear and accurate documentation of supports provided
- Communicate openly with supervisors, families, and coworkers to ensure consistent care
- Stay calm and professional when challenges arise, using ICE strategies to de-escalate
- Contribute to a positive, team-focused environment
Qualifications
- Clear Vulnerable Sector Police Check (within 6 months)
- Basic First Aid with CPR Level A (or willingness to obtain within 3 months)
- Two work-related references
- Dependable — clients and coworkers can count on you to show up prepared and on time
- Able to communicate clearly with clients who may have limited verbal skills, as well as with families and team members
- Able to stay calm and follow ICE procedures in stressful or unexpected situations
- Some programs require: valid driver’s license, reliable vehicle, and $2M liability insurance
Apply Today
Send your resume and cover letter to snair@icenterprises.com or fax (780) 452-4889 with “Non-Residential CRSW Application” in the subject line. Only those selected for interviews will be contacted.
At ICE, you’re not just starting a job — you’re joining a team that makes a difference every day. We value diversity and encourage applications from people of all backgrounds and experiences.
About Independent Counselling Enterprises
Independent Counselling Enterprises (ICE) is one of the largest and most respected service providers in the disability services industry. The agency has more than 30 years experience serving individuals with developmental disabilities and helping them meet their goals. ICE is owned and operated in Alberta and has offices in Edmonton, Calgary, Grande Prairie and Lethbridge.
Non-Residential Community Rehabilitation Support Worker (CRSW)
Top Benefits
About the role
Job Description
Terms of Employment
Full-time, Part-time
Position Location
Edmonton
About ICE
Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Our Support Workers are essential — helping people gain independence, learn skills, and participate in their communities.
Role Summary
As a Non-Residential CRSW, you will support adults with disabilities in both community and home settings. This may include assisting with grocery shopping, appointments, recreation programs, personal care, or teaching new skills that promote independence and confidence. Your role is to encourage participation, ensure safety, and help individuals live full and meaningful lives.
What We Offer
- Paid training, orientation, and ongoing learning opportunities
- Stable employment with flexible schedules (days, evenings, or weekends)
- Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
- Opportunities to grow your career at ICE (many staff advance into leadership roles)
- Support from experienced supervisors, mentors, and team members
- A respectful, inclusive workplace that values teamwork and diversity
- Employee recognition for long service and outstanding contributions
- Work that is meaningful — every day you’ll make a difference in someone’s life
Key Responsibilities
- Support individuals to take part in everyday activities like shopping, appointments, and recreation
- Teach and encourage daily living skills that build independence and confidence
- Provide respectful personal care when needed
- Put client support plans into action and follow ICE procedures for safety and well-being
- Keep clear and accurate documentation of supports provided
- Communicate openly with supervisors, families, and coworkers to ensure consistent care
- Stay calm and professional when challenges arise, using ICE strategies to de-escalate
- Contribute to a positive, team-focused environment
Qualifications
- Clear Vulnerable Sector Police Check (within 6 months)
- Basic First Aid with CPR Level A (or willingness to obtain within 3 months)
- Two work-related references
- Dependable — clients and coworkers can count on you to show up prepared and on time
- Able to communicate clearly with clients who may have limited verbal skills, as well as with families and team members
- Able to stay calm and follow ICE procedures in stressful or unexpected situations
- Some programs require: valid driver’s license, reliable vehicle, and $2M liability insurance
Apply Today
Send your resume and cover letter to snair@icenterprises.com or fax (780) 452-4889 with “Non-Residential CRSW Application” in the subject line. Only those selected for interviews will be contacted.
At ICE, you’re not just starting a job — you’re joining a team that makes a difference every day. We value diversity and encourage applications from people of all backgrounds and experiences.
About Independent Counselling Enterprises
Independent Counselling Enterprises (ICE) is one of the largest and most respected service providers in the disability services industry. The agency has more than 30 years experience serving individuals with developmental disabilities and helping them meet their goals. ICE is owned and operated in Alberta and has offices in Edmonton, Calgary, Grande Prairie and Lethbridge.