Position Summary:

Under the general direction of F&B supervisor/Ops Manager, this position will be responsible for serving guests on the gaming floor including taking orders, receiving payments, clearing all beverage cups, stocking and cleaning self-serve stations as well as maintaining a safe and clean working environment.  This role must contribute to a safe and welcoming work environment for all employees and must demonstrate the ability to multi-task in a fast-paced environment.  Above all else, this position must lead by example to create Great Experiences and Memories for all guests and colleagues.

Key Accountabilities:

• Serve guests in a friendly, professional, timely and enthusiastic manner
• Ensure rounds are timely, including picking up cups, cleaning and stocking cups at the self-serve stations as well as guest service.  May use beverage cart or Tray service
• Properly ensure all payment is being received and recorded in the POS system
• Set-up and maintenance of beverage carts
• Deep cleaning of self-serve and beverage carts
• Ensure the adherence to Smart Serve, Alcohol and Gaming Commission regulations and Flamboro Downs policies and procedures and GCE Liquor Service Policy
• Report any loss or theft of company property to management
• Maintain a clean and safe work environment
• Inspect work area daily and report any hazards and/or defective equipment to management
• Comply with all Health and Safety requirements including the use of personal protective equipment (PPE) as required
• Report all injuries, accidents and unusual conditions to management immediately
• Performs other duties as assigned or directed

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.