Who you are

• At least 2 years of hands-on, manual QA experience focused on MacOS and desktop applications
• Experience managing partnerships with external QA vendors
• Ability to organize, document, and maintain clear test processes and technical documentation, including detailed bug reports and thorough repro steps
• Proven ability to triage, investigate, escalate, and resolve technical issues, working closely with engineering and support teams
• Strong communication skills, especially in remote environments (Slack, Linear, or Jira experience preferred). Ability to work closely with engineering and vendor teams
• You’re pragmatic, motivated by nebulous problems, and excited to work in a startup environment with quick product validation cycles
• Familiarity with automation testing is a plus
• Coding knowledge could be helpful for understanding automation or technical documentation, but is not required
• We’re primarily focused on hiring in North American time zones and require that folks have 4+ hours of overlap time with team members in Eastern Time Zone

What the job involves

• As a Quality Assurance Specialist Contractor at The Browser Company, you’ll play a pivotal role in shaping the experience of hundreds of thousands of users across our two browsers, Arc and Dia
• You’ll work closely with engineering, product, and external partners to uphold and elevate our standards for quality, stability, and delight
• In this role, you will take full ownership of our Quality Assurance processes—from overseeing manual testing with our QA vendor, to escalating and resolving issues, to designing and maintaining comprehensive test cases for new features
• You’ll define our approach to regression testing and act as the final gatekeeper before releases, ensuring every build inspires confidence across product, engineering, and support teams
• Your work will be essential to delivering a browser that our community can trust and love
• Be the primary point of contact for our external QA vendor, enabling a successful partnership through effective communication and detail-oriented program management
• Organize existing test suites to improve efficiency and observability, and provide comprehensive test coverage
• Collaborate directly with engineering and product teams to write clear and comprehensive test cases for new features to be tested by our QA vendor, working within fast and changing product development timeframes
• Triage, investigate, escalate and helpresolve technical issues that arise from regression and one-off testing with consistent accuracy and urgency
• Writing and executing one-off manual QA tests, especially for MacOS and desktop applications, to catch bugs and ensure features to work as intended prior to release
• This is a 6-month contract with the potential for renewal, dependent upon business needs and individual performance

The application process

• Deadline to Apply 31 October 2025 at 07:00 GMT

Benefits

• Choose-Your-Own-Compensation Plan: When we give you a job offer, we’ll actually give you two different offers — one that is focused on having a higher salary and one focused on higher equity. Candidates can choose either offer (or any numbers in-between) when they accept.
• Best in the Biz Insurance: We provide employees with full coverage medical, vision, and dental insurance and a free One Medical membership to help you keep you and your family healthy. We cover 100% of employee plan costs and up to 90% for dependents.
• Napping During the Workday: Some of us are better in the mornings, others are more productive in the afternoon. People should take breaks when they need to. If you’re on our team, we trust you to get your work done — our policy is: work when it makes sense for you!
• Take Time Off, Please!: We believe that people do their best work when they’ve rested and had valuable time off. So rather than having a maximum number of days off, we actually have a recommended minimum vacation of 20 days a year. Take time off when you need it and also just when you feel like it.
• Extremely Flexible Parental Leave: We are proud to offer an extremely flexible 12 weeks of parental leave — for any parent regardless of gender and for birth, adoption, surrogacy, or fostering. Take the 12 weeks all at once, or split up days to slowly transition back to work — we’re accommodating to everyone’s different situations! Birth mothers also qualify for an additional 6 weeks of medical leave.
• Design Your Dream Home Office: We are a remote first company. About half of our team currently lives outside of New York and across 5 different time zones. So if you need some stuff to make working from home a bit easier, we offer a $1000 stipend for anything you need to get comfortable.
• Cozy Office in Brooklyn, Wooo!: If you do happen to live in the New York area (or you want an excuse to visit) you can come into our beautiful office in Williamsburg. Coming into office is entirely optional, some of us come almost every day and some of us come in once a week. No obligation, we just genuinely like each other!