At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As Senior Analyst, Cashback & Low Rate Products, you will play a key role on the Cashback & Low Rate Card portfolios through the design and execution of product strategies.

You will be responsible for the day-to-day management and maintenance of the Cashback & Low Rate Card products, including their associated services, benefits and capabilities. You will refine your analytical skills through compiling monthly performance dashboards, analyzing data and extracting insights to inform product and campaign performance.

This role offers a rich and diverse opportunity to grow and collaborate with stakeholders across the organization. If you have a customer-centric mindset, a passion for solving complex challenges and a drive to make an impact – this role is for you!

Responsibilities include:

Strategy & Analytics

• Develop regular reports measuring and analyzing the performance of key business metrics, recommend and implement strategic actions and solutions with a focus on profitability.
• Support the development and execution of portfolio strategy including new products/capabilities and product refresh efforts.
• Understand customer and competitive trends by carrying out periodic competitive and qualitative assessments and providing commentary on findings.

Project & Relationship Management

• Take an initiative from conception through implementation and evaluation.
• Manage multiple workstreams simultaneously.
• Create an organized and logical approach to workload.
• Support additional special projects such as product/platform migrations/decommissions, regulatory initiatives, etc.
• Manage and lead stakeholders throughout projects.
• Work effectively across broader Amex teams to deliver enhanced efficiencies, processes, services and Cardmember experiences (Marketing, Servicing, Legal, Compliance, Technologies, etc.)

Required Qualifications:

• University Degree (preferably Business/Marketing) with minimum 1-2 years of product or management work experience.
• Ability to manage complex projects simultaneously.
• Ability to organize other people and meet deadlines.
• Demonstrated oral and written communication skills.
• Ability to select, review and analyze diverse data sets related to business performance (e.g., financial performance, process optimization) and identify actionable insights.
• Ability to interpret complex data to develop business cases.
• Strong relationship management, influencing and collaboration skills.
• Proficient in MS Office, notably Excel, Word, and PowerPoint.
• Personal Attributes:
  • Logical and naturally curious mindset; seeks opportunities to learn and develop.
  • Professional, self-motivated, and driven.
  • Demonstrates adaptability and personal accountability.
  • Solution-oriented.

Hiring Range: $68,000 to $102,000 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

The job posting is for an existing vacancy.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.