About the role
Position: Office Clerk
Reports to: Team Lead/ Manager
Location: Mississauga, Ontario
Status: Full-Time
Responsibilities
- Sign for, record, and direct all incoming Canada Post and courier deliveries
- Deliver, slot, pick up and sort all incoming and outgoing mail
- Process internal and external mass mailings
- Assist with Front Desk as required
- Receive incoming couriers and notify intended recipient(s) as soon as possible
- Scan forms to Offshore and Onshore teams as required
- Maintain accurate records of urgent business mail delivery
- Ensure all lookups mail is processed, counted, and logged
- Work in conjunction with supervisor to formulate process improvements for the mailroom
- Notify individual staff by e-mail or telephone of larger boxes and deliveries
- Other duties as required
Skills/Qualifications
- Completion of secondary school and basic math skills
- 6 months - 1-year prior experience in customer service/office services/mailroom
- Intermediate knowledge of MS Word, MS Excel
- Knowledge and experience using postage metering machine and UPS Connect
- Strong communication and customer service skills
- Proven ability to multitask, work independently, and set priorities
- Able to lift 50 lbs.
About ESFM
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA, a Keystone member of the International WELL Building Institute (IWBI), a Gold-level Corporate Sustaining Partner of IFMA, and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all hard and soft services provided to clients. Our portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.
This self-performed model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees. Our 99.1% client retention rate is a reflection of our commitment to deliver on the promise of "Creating Better Workplace Experiences."
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative facilities management solutions that ensures a safe, healthy, and sustainable environment.
Our foundational pillars are the core of who we are: - Ensure workplace safety. - Engage our people. - Deliver innovative solutions. - Create sustainable environments. - Elevate user experiences.
Compass Group North America's $3.5 billion FM portfolio operates in three verticals (corporate, education and healthcare). Over 60,000 FM associates maintain over 1.9 billion square feet each day at more than 3,000 client locations. ESFM's clients include many Fortune 500 across life sciences, technology, oil & gas, food and auto manufacturing markets.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
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About the role
Position: Office Clerk
Reports to: Team Lead/ Manager
Location: Mississauga, Ontario
Status: Full-Time
Responsibilities
- Sign for, record, and direct all incoming Canada Post and courier deliveries
- Deliver, slot, pick up and sort all incoming and outgoing mail
- Process internal and external mass mailings
- Assist with Front Desk as required
- Receive incoming couriers and notify intended recipient(s) as soon as possible
- Scan forms to Offshore and Onshore teams as required
- Maintain accurate records of urgent business mail delivery
- Ensure all lookups mail is processed, counted, and logged
- Work in conjunction with supervisor to formulate process improvements for the mailroom
- Notify individual staff by e-mail or telephone of larger boxes and deliveries
- Other duties as required
Skills/Qualifications
- Completion of secondary school and basic math skills
- 6 months - 1-year prior experience in customer service/office services/mailroom
- Intermediate knowledge of MS Word, MS Excel
- Knowledge and experience using postage metering machine and UPS Connect
- Strong communication and customer service skills
- Proven ability to multitask, work independently, and set priorities
- Able to lift 50 lbs.
About ESFM
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA, a Keystone member of the International WELL Building Institute (IWBI), a Gold-level Corporate Sustaining Partner of IFMA, and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all hard and soft services provided to clients. Our portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.
This self-performed model creates a consistent hospitality experience for our clients, resulting in higher engagement and productivity from their employees. Our 99.1% client retention rate is a reflection of our commitment to deliver on the promise of "Creating Better Workplace Experiences."
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative facilities management solutions that ensures a safe, healthy, and sustainable environment.
Our foundational pillars are the core of who we are: - Ensure workplace safety. - Engage our people. - Deliver innovative solutions. - Create sustainable environments. - Elevate user experiences.
Compass Group North America's $3.5 billion FM portfolio operates in three verticals (corporate, education and healthcare). Over 60,000 FM associates maintain over 1.9 billion square feet each day at more than 3,000 client locations. ESFM's clients include many Fortune 500 across life sciences, technology, oil & gas, food and auto manufacturing markets.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).