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Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment.

Job type: Permanent Full-time

Expected salary range: $75,000-$85,000

Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so.

We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds.

We’re looking for a Distribution and Logistics Supervisor to join our warehouse team based in the Kingsway and Chester offices in Vancouver, BC. This individual will report to the Distribution and Logistics Manager.

Job Overview: The Distribution & Logistics Supervisor oversees the receipt, handling and storage of all raw materials and finished products in a safe and efficient manner. They are responsible for the supervision and performance management of a team of warehouse associates, while maintaining operation with established standards for cost, quality, efficiency and safety.

You will have the opportunity to:
Logistics

• Supervise all confirmation of orders and shipment of all finished goods by truck.
• Manage accuracy in loading and receiving; achieve dock schedule and manage inventory flow with shippers.
• Management of 3PL to ensure all products and supplies are available during peak season.
• Review Customer order issues from 3PL and help support Customer service Reps during peak

Inventory Management

• Coach and lead team to conduct inventory audits to identify and resolve variances and ensure proper controls are in place.
• Participate in logistics daily operations reviews; coach team members in problem solving and root cause analysis, fostering continuous improvement.
• Ensure proper use of Extended Warehouse Management to maximize storage and labour efficiencies.

Leadership

• Maintain safety, quality and labour standards within warehouse operations.
• Responsible for daily labour planning and support with workforce planning including requesting labour from agency partners and the internal talent acquisition team during peak seasons.
• Maintain a safe work environment in partnership with Health & Safety and working with the Quality Assurance team to ensure GMP and SQF compliance throughout the facility.
• Oversee the departmental work tasks to ensure target metrics and service level agreements are met (pick, pack, ship, receive, transfer, etc).
• Support with the creation and implementation of departmental operational and strategic plans to drive continuous improvement.
• Support Retail Operations on all matters related to product distribution, replenishment, and ice cream deliveries to ensure service continuity and customer satisfaction.
• Develop and maintain annual shipment and distribution plans to support Retail Operations forecasting, capacity planning, and seasonal execution.
• Establish and optimize warehouse operations to ensure readiness for peak periods, including staffing, space utilization, inventory flow, and service level achievement.
• Monitor shipment performance and delivery KPIs, identify risks, and implement corrective actions to improve operational efficiency.
• Manage seasonal and promotional fulfillment requirements to support retail demand fluctuations and business growth.

You will be a good fit if you have:

• Bachelor’s degree in engineering, supply chain or logistics, or equivalent experience
• Minimum 2 years of supervisory experience
• 3-5 years of experience in a warehouse environment
• Proven ability to lead, coach, and develop operational teams in a fast-paced environment.
• Ability to make decisions under pressure and manage operational escalations effectively.
• Continuous improvement mindset with experience driving process efficiencies and service improvements.

Preference is given to those who have:

• Experience supporting retail, e-commerce, and multi-channel distribution environments
• Experience using WMS and/or labor management system
• Adaptable to third party technologies (RF scanners etc)

Get ready to enjoy:

• Flexible Work Arrangement Policy
• Extended Health & Dental Plan
• Sickness and Disability Plans
• RRSP Matching Program
• Profit Sharing depending on achieving the business goals
• Purdys Perks (Active Lifestyle Program, Tuition Reimbursement, Employee discount, and much more)

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We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview.

We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at resumes@purdys.com. We're here to help!