The Fresh Manager is responsible for the daily operations and management of the Fresh department within the store. The role is responsible for all facets of our fresh foods product category including product handling, customer service and engagement, and inventory control.

The role is responsible for ensuring the effective merchandising of product to promote sales of fresh products. Due to product volatility the role is responsible for making effective decisions to move inventory efficiently near the end of it’s product life.

Reporting to the Store Manager, the Fresh Manager works directly with the store operations team, and store staff. Plays a key role of store operations team working closely with other Department Managers. Works other Senior Managers with respect to their functional area, Finance Manager and Customer Experience Manager.

Responsibilities

• Oversee all HR decisions and administration for fresh department
• Building strong team dynamic amongst fresh department staff
• Provide feedback consistently and effectively to staff members
• Recruit and select team members through application screening, interviews, and reference checks
• Set expectations for staff and hold them accountable to these expectations
• Schedule work and shifts appropriately to meet store needs

Qualifications & Skills

• 3-5 years management experience in the Grocery Industry or Related Industry
• In depth knowledge of the Natural Foods Industry and its products
• Strong organizational skills
• Self motivated
• Demonstrated leadership ability
• Proven public relations ability
• Above average Management Skills
• Hiring, training and disciplinary experience
• Experience in an environment where customer service was a priority
• Computer knowledge