About the role
The Service Coordinator is responsible for logging in and out customer equipment received for repair and preparing all the necessary documents. You will also be responsible for keeping an accurate inventory of parts to minimize interruption for repair and ensure quick turnaround.
Responsibilities:
- Handling inbound calls in a timely and professional manner
- Making outbound calls
- Dealing with inquiries and requests from clients, sales force and technicians
- Scheduling of technicians to conduct service calls
- Open and close work orders as required
- Edit and update all work orders to ensure 100% capture of all billable items
- Prepare quotes and estimates as required
- Maintaining, purchasing, organizing and keeping accurate inventory for parts in stock
- Additional duties when required
Requirements:
- Completion of High School diploma or equivalent
- Excellent communication skill and Superior Customer Service Skills
- Acute attention to details and excellent organization skills
- Understand Sense of urgency for quick turn around
- Able to work independently or as part of a team
- Good computer skills including Microsoft Excel, Word.
- Comprehend and follow safety regulations and instructions
- Ability to organize and multitask efficiently
Bunzl Canada Inc. (bunzlcanada.ca [https://bunzlcanada.ca/]) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl [http://bunzl.com/] plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future!
Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
Not the right fit? Search for Service Coordinator jobs in Edmonton, Alberta, Canada
About Bunzl Canada
Bunzl provides the food and retail packaging, cleaning supplies and equipment, safety products and industrial packaging that keeps over 45,000 businesses in Canada running optimally, every day.
With the power of global sourcing, the efficiency of a national network and the advantage of local expertise, we optimize your business through:
- Innovative products and first-to-market technology to increase capability and performance
- Logistical excellence to streamline your business and free up working capital
- Local experts that provide smart solutions to improve quality and efficiency and reduce cost
If you thought you needed to sacrifice the ease and convenience of a local relationship to access the resources and capabilities of a renowned global leader, think again. Bunzl delivers the benefits of global reach and purchasing power, exclusive product innovations and national distribution. We combine that with customized delivery options, cash and carry storefronts, and knowledgeable local people that understand and cater to your unique business needs.
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About the role
The Service Coordinator is responsible for logging in and out customer equipment received for repair and preparing all the necessary documents. You will also be responsible for keeping an accurate inventory of parts to minimize interruption for repair and ensure quick turnaround.
Responsibilities:
- Handling inbound calls in a timely and professional manner
- Making outbound calls
- Dealing with inquiries and requests from clients, sales force and technicians
- Scheduling of technicians to conduct service calls
- Open and close work orders as required
- Edit and update all work orders to ensure 100% capture of all billable items
- Prepare quotes and estimates as required
- Maintaining, purchasing, organizing and keeping accurate inventory for parts in stock
- Additional duties when required
Requirements:
- Completion of High School diploma or equivalent
- Excellent communication skill and Superior Customer Service Skills
- Acute attention to details and excellent organization skills
- Understand Sense of urgency for quick turn around
- Able to work independently or as part of a team
- Good computer skills including Microsoft Excel, Word.
- Comprehend and follow safety regulations and instructions
- Ability to organize and multitask efficiently
Bunzl Canada Inc. (bunzlcanada.ca [https://bunzlcanada.ca/]) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl [http://bunzl.com/] plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future!
Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
Not the right fit? Search for Service Coordinator jobs in Edmonton, Alberta, Canada
About Bunzl Canada
Bunzl provides the food and retail packaging, cleaning supplies and equipment, safety products and industrial packaging that keeps over 45,000 businesses in Canada running optimally, every day.
With the power of global sourcing, the efficiency of a national network and the advantage of local expertise, we optimize your business through:
- Innovative products and first-to-market technology to increase capability and performance
- Logistical excellence to streamline your business and free up working capital
- Local experts that provide smart solutions to improve quality and efficiency and reduce cost
If you thought you needed to sacrifice the ease and convenience of a local relationship to access the resources and capabilities of a renowned global leader, think again. Bunzl delivers the benefits of global reach and purchasing power, exclusive product innovations and national distribution. We combine that with customized delivery options, cash and carry storefronts, and knowledgeable local people that understand and cater to your unique business needs.