Who you are

• This is an ideal role for someone who loves bringing structure to complex environments, thrives in highly collaborative product/engineering settings, and understands what it takes to deliver SaaS products reliably at scale
• 4+ years in delivery management, agile project management, or technical program management within a SaaS or product-led environment
• Demonstrated success coordinating delivery across multiple engineering or product teams
• Strong understanding of Agile/Scrum/Kanban and experience facilitating ceremonies
• Hands-on experience with Jira, Confluence, and delivery planning tooling
• Excellent communication and stakeholder management skills across technical and non-technical audiences
• Strong organisational skills and ability to manage complex dependencies
• Experience working with distributed/global teams
• Familiarity with software engineering workflows, data pipelines, and cloud-based platforms
• Experience with data pipelines, cloud-based platforms, DevOps, etc
• Experience working in a hybrid SaaS/services organised
• Experience supporting a product organisation during a scaling phase
• Experience working with global teams/across multiple timezones

What the job involves

• We’re looking for a Delivery Manager to support the global Audience Intelligence product organization by orchestrating delivery across multiple product squads, ensuring roadmap items are delivered predictably, and embedding high-quality delivery practices across the region
• You will be the operational backbone that helps our PMs, engineers, and designers work efficiently and stay aligned
• Your role will focus on internal product delivery, while also juggling client-specific requests — ensuring we ship features, migrations, platform improvements, integrations, and workflows on time and with quality
• You’ll work closely with global teams (North America, EMEA, and eventually India) to manage delivery plans, unblock teams, oversee sprint processes, surface risks early, and ensure visibility across the organization
• You will also help mature our delivery discipline, introducing scalable processes that allow us to move faster as our product footprint grows
• Partner closely with our global Programme Lead to coordinate delivery across multiple Audience Intelligence product squads (e.g., Integrations, Foundation Data, Applications, etc.),
• Maintain delivery plans, key milestones, dependencies, and risk registers
• Ensure squads are aligned to roadmap priorities and understand cross-team implications
• Track progress against quarterly objectives and proactively identify risks to timelines or scope
• Run and continuously improve sprint ceremonies (planning, refinement, reviews, retros)
• Ensure Jira boards, epics, and tickets stay organised and reflect real delivery status
• Support PMs in breaking down roadmap initiatives into deliverable increments
• Drive consistency in how teams estimate, plan, and communicate work
• Implement tracking in Jira to help us understand where we’re spending our time each sprint, how we can be more efficient, etc
• Work closely with Product Managers to translate roadmap priorities into delivery plans
• Partner with Engineering Leads to coordinate sequencing, capacity, and trade-offs
• Align with Design, Data Ops, and Platform Engineering to ensure requirements are clear and dependencies are understood
• Coordinate with regional teams (NA, EMEA, India) to create a unified delivery rhythm
• Support regular reporting to key stakeholders across the business on progress against the roadmap, risks, etc
• Improve predictability and reduce friction by introducing repeatable delivery processes
• Identify blockers early and ensure fast escalation/ownership
• Improve visibility of delivery progress for leadership and stakeholders
• Support documentation and communication around releases, dependencies, and change impacts
• Help establish delivery standards and playbooks as the product org expands
• Foster a culture of transparency, accountability, and continuous improvement
• Coach squads on agile delivery best practice and efficient communication
• Contribute to shaping how Audience Intelligence plans, executes, and ships software
• In your first year, you might have…
• Enabled consistent, predictable delivery cycles across 2–3 Audience Intelligence product squads
• Helped roll out major product initiatives (segmentation upgrades, monitoring UI, integration framework enhancements, new UX patterns)
• Improved cross-timezone coordination, reducing delays caused by hand-offs
• Introduced delivery processes that improved visibility and reduced planning noise
• Shaped release tracking, planning rhythms, and delivery dashboards
• Supported successful migration waves across the new integration framework

Benefits

• Renowned Team Days often throughout the year
• Summer Away Days
• 23 standard days of holiday (+ 1 Birthday, +2 for a ‘Big Life Event’ and +1 Admin Day), closure of office over Christmas (plus Bank Holidays)
• Discretionary Bonus based on company performance
• Performance Reviews every 6 months with discretionary salary increases
• Private healthcare (Vitality) and/or Health Care Plan (Medicash)
• Mobile phone contribution
• Sport Challenge contribution
• Gym membership contribution
• 2x annual kit drops
• Tickets to sporting events
• Lunch once a week, breakfast and continuous supply of snacks
• Private healthcare schemes
• Cycle to work scheme
• Learning and Development opportunities, including certification in certain areas