Childventures Early Learning Academy has established an outstanding reputation as a trailblazer in child development. We believe in the transformative power of early childhood education and are dedicated to creating a nurturing and stimulating environment where young minds can flourish.

We are a community of educators who are passionate about lifelong learning. Our team is committed to fostering a love of learning and laying the foundation for a lifetime of success for our children.

Be part of an organization that supports YOU in doing your best work. We are committed to creating a supportive and inclusive environment where our team feels cared for and is inspired to facilitate learning – not only in educating our children but also to learn and grow themselves.

POSITION OVERVIEW

The Tour Enrolment Coordinator is responsible for conducting high-impact tours across multiple campuses and guiding families through the enrolment process. This role ensures an exceptional customer experience by clearly communicating the Childventures brand, supporting the admissions workflow, maintaining accurate CRM data, and collaborating with internal teams on classroom planning. In non-CWELCC locations, this role may also include single-centre admissions support.

This is a hybrid role with a strong onsite presence. The Tour Enrolment Coordinator will primarily support our Peel locations and is expected to work onsite at these centres regularly to support tours, enrolment activities, and collaboration with centre teams.

EXCLUSIVE PERKS

• Competitive salary and vacation package
• Group benefits including Health, Dental, AD&D, Life, and Health Care Spending Account
• Hybrid work model with regular in-person visits
• Travel reimbursement for campus visits
• Supportive and innovative leadership team
• Opportunity to shape the enrolment journey and brand experience across multiple locations

KEY RESPONSIBILITIES

• Conduct personalized, high-quality tours for prospective families across multiple campuses
• Clearly articulate Childventures’ educational philosophy and value proposition
• Maintain follow-up communications to guide families through to registration
• Track all tour activity, inquiries, and outcomes in the CRM system
• Maintain accurate registration lists and classroom planning documentation
• Participate in weekly and monthly meetings with the Admissions team and Centre Directors
• Report enrolment activity, space availability, and conversion metrics
• Review upcoming enrolments and classroom planning during monthly mentor meetings
• Support enrolment coordination tasks at individual centres in non-CWELCC locations
• Prepare reports and data analysis for enrolment metrics and performance
• Other enrolment and client service tasks as assigned

QUALIFICATIONS:

Education & Experience

• University degree in Business, Marketing, Communications, or related field preferred
• 3–5 years of experience in admissions, sales, customer service, or client relations

Technical Skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Experience with CRM platforms (e.g. HubSpot, Salesforce, Kindertales, ProCare, Lilleo)
• Strong communication and presentation skills

MINISTRY REQUIREMENTS:

• 2 Step TB
• Updated Immunizations (Tetanus, MMR)
• Health Assessment (deemed fit for work)
• Vulnerable Sector Check
• Standard First Aid & CPR Level C

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