About the role
The Ricoh Graphic Communications (RGC) Production Solutions Consultant/ Production Solutions Sales Specialist is responsible for driving sales activity focused on Ricoh's production print, software and services portfolio in all applicable markets. Working with the designated sales teams, you will be responsible for developing and managing relationships with customers and partners to drive hardware and software sales within your region. As the subject matter expert, your core focus is on helping customers by understanding their pain points and building a customized solution to help them achieve their objectives. Success will be measured on the sales growth within their territory and the ability to ultimately meet or exceed their assigned sales targets.
Duties and Responsibilities:
- Responsible for achieving assigned sales targets through field activity in all applicable business channels for the RGC portfolio
- Work with all levels of the sales management and sales representatives to prospect new account opportunities and provide levels of service to maintain existing ones
- Provide regular updates to sales forecast and funnel management through Ricoh's CRM solution
- Effectively demonstrate Ricoh's core RGC offerings to customers at all levels as needed
- Support in-field sales representatives with training and coaching on an ongoing basis. Training would be focused on (but not limited to) prospecting and opportunity identification for the commercial print business
- Coordinate new RGC product launches and training for your assigned core sales teams as required
- Responsible for implementing marketing and program support as required
- Work closely with Ricoh's RGC Marketing team to give insight and feedback on effective communication with the RGC prospective client
- Participate in a program of self-development with the objective of achieving "expert" status on Ricoh's hardware, software and associated services
- Various degrees of travel will be required in order to reach customers and sales reps in other regions
- Other duties as assigned by manager
Qualifications (Education, Experience and Certification)
- Post-Secondary Education in a business-related discipline
- A minimum of relevant/related experience of 5+ years sales experience in a B2B environment
- Exceptional interpersonal and relationship management skills
- Self-driven individual Commercial print or graphics art industry experience is an asset
Knowledge & Skills:
- Strong verbal and written communication skills a must
- Technical understanding and an analytical approach to things
- Ability to work in a fast-paced environment with minimal supervision
- Goal-oriented individual with strong time management skills
- Team player able to work with others
- Customer-service focused
Other Requirements:
- Requires a valid driver’s license and reliable transportation (and auto insurance coverage per Ricoh's policy)
- Some travel within Canada will be required
About Ricoh
For more than 50 years, the PFU group of companies ("PFU") has been developing technologies to accelerate digital transformation for organizations around the world—including our state-of-the-art fi Series and ScanSnap document scanners.
PFU Limited was founded in 1960, and our joint-venture roots weave back to 1973 when we joined PANAFACOM, a consortium of companies including Fujitsu and Panasonic that developed the first minicomputers. Years later, in 1987, USAC Denshi and PANAFACOM merged to establish PFU Limited (PANAFACOM, USAC). In 1983, PFU Limited launched its first document scanner.
PFU has been committed to manufacturing and supporting digital transformation-focused products for our customers and partners for decades. From introducing the first flatbed scanner to building the best-selling fi-7160, our innovative spirit and solution-forward technologies have helped us achieve and maintain our top spot as a leader in document scanners.
In 2022, we joined the Ricoh Group of companies and changed our name from Fujitsu Document Scanners to Ricoh Document Scanners. Besides the change in branding, our customers and partners can expect the same level of excellence, quality, and reliability. The R&D, manufacturing, sales, marketing, and services that our customers and partners know and trust will stay exactly the same.
We are dedicated to bringing best-in-class consumer and enterprise document scanners to organizations everywhere, helping them move forward in a more connected, sustainable world.
About the role
The Ricoh Graphic Communications (RGC) Production Solutions Consultant/ Production Solutions Sales Specialist is responsible for driving sales activity focused on Ricoh's production print, software and services portfolio in all applicable markets. Working with the designated sales teams, you will be responsible for developing and managing relationships with customers and partners to drive hardware and software sales within your region. As the subject matter expert, your core focus is on helping customers by understanding their pain points and building a customized solution to help them achieve their objectives. Success will be measured on the sales growth within their territory and the ability to ultimately meet or exceed their assigned sales targets.
Duties and Responsibilities:
- Responsible for achieving assigned sales targets through field activity in all applicable business channels for the RGC portfolio
- Work with all levels of the sales management and sales representatives to prospect new account opportunities and provide levels of service to maintain existing ones
- Provide regular updates to sales forecast and funnel management through Ricoh's CRM solution
- Effectively demonstrate Ricoh's core RGC offerings to customers at all levels as needed
- Support in-field sales representatives with training and coaching on an ongoing basis. Training would be focused on (but not limited to) prospecting and opportunity identification for the commercial print business
- Coordinate new RGC product launches and training for your assigned core sales teams as required
- Responsible for implementing marketing and program support as required
- Work closely with Ricoh's RGC Marketing team to give insight and feedback on effective communication with the RGC prospective client
- Participate in a program of self-development with the objective of achieving "expert" status on Ricoh's hardware, software and associated services
- Various degrees of travel will be required in order to reach customers and sales reps in other regions
- Other duties as assigned by manager
Qualifications (Education, Experience and Certification)
- Post-Secondary Education in a business-related discipline
- A minimum of relevant/related experience of 5+ years sales experience in a B2B environment
- Exceptional interpersonal and relationship management skills
- Self-driven individual Commercial print or graphics art industry experience is an asset
Knowledge & Skills:
- Strong verbal and written communication skills a must
- Technical understanding and an analytical approach to things
- Ability to work in a fast-paced environment with minimal supervision
- Goal-oriented individual with strong time management skills
- Team player able to work with others
- Customer-service focused
Other Requirements:
- Requires a valid driver’s license and reliable transportation (and auto insurance coverage per Ricoh's policy)
- Some travel within Canada will be required
About Ricoh
For more than 50 years, the PFU group of companies ("PFU") has been developing technologies to accelerate digital transformation for organizations around the world—including our state-of-the-art fi Series and ScanSnap document scanners.
PFU Limited was founded in 1960, and our joint-venture roots weave back to 1973 when we joined PANAFACOM, a consortium of companies including Fujitsu and Panasonic that developed the first minicomputers. Years later, in 1987, USAC Denshi and PANAFACOM merged to establish PFU Limited (PANAFACOM, USAC). In 1983, PFU Limited launched its first document scanner.
PFU has been committed to manufacturing and supporting digital transformation-focused products for our customers and partners for decades. From introducing the first flatbed scanner to building the best-selling fi-7160, our innovative spirit and solution-forward technologies have helped us achieve and maintain our top spot as a leader in document scanners.
In 2022, we joined the Ricoh Group of companies and changed our name from Fujitsu Document Scanners to Ricoh Document Scanners. Besides the change in branding, our customers and partners can expect the same level of excellence, quality, and reliability. The R&D, manufacturing, sales, marketing, and services that our customers and partners know and trust will stay exactly the same.
We are dedicated to bringing best-in-class consumer and enterprise document scanners to organizations everywhere, helping them move forward in a more connected, sustainable world.