Department Sales

Location Toronto

At Stingray, creativity, collaboration, and innovative technology are the pillars of our DNA. Are you ready to rock your career by joining a growing company, a team of music enthusiasts in a stimulating and fun work environment?

We are currently looking for a Client Success Specialist to join our fun, creative and energetic Ontario sales team! This position is based in Stingray’s downtown Toronto location, and reports to the Senior Director of Sales, Ontario.

The Client Success Specialist is the ultimate connector. We’re looking for a dynamic and organized professional to be the vital link between our Media Sales Strategists, our valued clients, and our talented internal teams. If you’re passionate about building strong relationships and ensuring every client has a stellar experience, we want you on our team!

Your day-to-day

• Liaising between Media Sales Strategists, clients and Stingray’s internal teams
• Directing successful onboarding of new clients
• Coordinating client contracts and financial procedures
• Managing creative messaging coordination across platforms
• Overseeing the effective launch of media campaigns
• Interacting with clients to ensure Stingray maintains a high level of customer service
• Assisting in campaign review to ensure maximum campaign performance
• Contributing to Stingray client retention and growth strategies
• Supporting sales leadership in driving operational success

Your qualifications

• Ability to thrive in a role that blends project management, client interaction and internal collaboration.
• Able to manage and prioritize multiple tasks concurrently with strong organizational skills.
• Proactive in seeking solutions where opportunity presents itself.
• Experience working in a fast paced, high-change environment, with a diverse team dynamic.
• Strong interpersonal communication skills, with an ability to work cooperatively and collaboratively with business leaders and internal constituents to maximize client success.
• A service focused mindset with experience in conflict resolution.
• Strong understanding of media advertising landscape and its various platforms including Broadcast Radio, Streaming, Google Search, Meta, Programmatic Display & Video, Digital Out of Home and Connected TV
• Knowledge regarding media planning and campaign execution.
• Ability to analyze data, identify trends and make strategic recommendations.
• Comfortable working in Excel, PowerPoint, CRM systems and campaign management platforms with an interest in learning new tools.

Life at Stingray

• A positive, team-oriented work environment
• An opportunity to work with and learn from the best in the business
• Pension Plan and Share Purchase Plan (with a contribution from Stingray)
• Comprehensive benefits plan and Employee and Family Assistance Plan
• Hybrid work policy (for positions that qualify)
• And much more!

If you are looking for an exceptional workplace and have what it takes to fill this position:

Send your application to Mark Russett at mrussett@stingray.com.

Submissions deadline: October 10, 2025

Stingray Radio supports the principles of Employment Equity and we are committed to ensuring our workforce is representative of the communities we serve. Women, Indigenous peoples, persons with disabilities and members of racialized groups are encouraged to apply and to self-identify so we can work towards full representation of those groups within our company.

Stingray Radio requires all applicants to be legally eligible to work in Canada without sponsorship.

Not the job for you? Got to jobs.stingray.com to consult other available positions and learn more about Stingray. We’re always on the lookout for new talent.