Top Benefits
About the role
Service Advisor - Elevate Your Career at Downtown Chrysler
Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Downtown Chrysler, part of the revolutionary Downtown AutoGroup, is seeking a committed Service Advisor to join our dynamic team!
Our Company
Downtown AutoGroup is not just a collection of dealerships; we are a community focused on delivering exceptional guest experiences. Our mission is to create lifetime guests, guided by our values of excellence, trust, respect for our guests' time, and a strong sense of community.
Your Role
As a Service Advisor, you serve as a trusted guide for our guests throughout their vehicle ownership journey. You are not just coordinating services; you are the reliable consultant who understands and anticipates the unique needs of each guest, ensuring their vehicle is well-maintained and cared for in a manner that aligns with their lifestyle. You will create a personalized and seamless experience, from greeting guests to understanding their service needs, advising on tailored services, and ensuring the effective completion of each service. Your role is pivotal in building long-lasting relationships with our guests, fostering a sense of trust, and ensuring our guests feel valued and well-informed at every interaction. Through your commitment to exceptional service, you will enhance guest satisfaction and loyalty, contributing to the overall success and reputation of our dealership.
Key Qualifications
- Proven experience as a Service Advisor at a franchise dealership or other related customer service role
- Understand the importance of providing an exceptional customer experience to build lasting relationships
- Excellent interpersonal and communication skills
- Knowledge of automotive services and repairs is an asset
- Strong organizational skills and attention to detail
- Valid Ontario G Driver’s License with no demerit points
Why Join Us
At DAG, we offer a competitive compensation package, extended health benefits, and opportunities for career growth. You'll be part of a team that values your expertise and provides a supportive environment for professional development.
Apply Now!
If you're ready to take your career to the next level, please apply.
DAG is an equal opportunity employer committed to an inclusive and accessible workplace. Accommodations are available on request during the selection process.
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About Downtown Autogroup
Downtown Autogroup (DAG) is a collection of 10 automobile sales and service facilities representing 12 of the most respected brands in the automotive world.
Founded by Shahin Alizadeh in the early 90's, DAG has grown from a single Toyota dealership to a group with over four-hundred employees. We pride ourselves on creating a positive work environment with competitive pay and benefits and opportunities for advancement. DAG has a bright future, and we’re looking for team members who share our vision. We know that being a great place to work also makes our dealerships a great place to shop.
In mid 2021, DAG will complete construction of the Autoplex, a mixed-use development with showrooms for 11 automotive brands, 900 residential condominium units, and other street-level retail shops at Queen Street East and the Don Valley Parkway. It’s the first development of its kind in North America, offering a better workplace for our team, a better shopping experience for our customers, and as a better streetscape for the city.
As a good neighbour in the heart of Toronto, it is also important that we also play a role in helping the community. Downtown AutoGroup currently supports a number of local initiatives, including the Women’s College Hospital’s Mobile Covid-19 Response Team.
Top Benefits
About the role
Service Advisor - Elevate Your Career at Downtown Chrysler
Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Downtown Chrysler, part of the revolutionary Downtown AutoGroup, is seeking a committed Service Advisor to join our dynamic team!
Our Company
Downtown AutoGroup is not just a collection of dealerships; we are a community focused on delivering exceptional guest experiences. Our mission is to create lifetime guests, guided by our values of excellence, trust, respect for our guests' time, and a strong sense of community.
Your Role
As a Service Advisor, you serve as a trusted guide for our guests throughout their vehicle ownership journey. You are not just coordinating services; you are the reliable consultant who understands and anticipates the unique needs of each guest, ensuring their vehicle is well-maintained and cared for in a manner that aligns with their lifestyle. You will create a personalized and seamless experience, from greeting guests to understanding their service needs, advising on tailored services, and ensuring the effective completion of each service. Your role is pivotal in building long-lasting relationships with our guests, fostering a sense of trust, and ensuring our guests feel valued and well-informed at every interaction. Through your commitment to exceptional service, you will enhance guest satisfaction and loyalty, contributing to the overall success and reputation of our dealership.
Key Qualifications
- Proven experience as a Service Advisor at a franchise dealership or other related customer service role
- Understand the importance of providing an exceptional customer experience to build lasting relationships
- Excellent interpersonal and communication skills
- Knowledge of automotive services and repairs is an asset
- Strong organizational skills and attention to detail
- Valid Ontario G Driver’s License with no demerit points
Why Join Us
At DAG, we offer a competitive compensation package, extended health benefits, and opportunities for career growth. You'll be part of a team that values your expertise and provides a supportive environment for professional development.
Apply Now!
If you're ready to take your career to the next level, please apply.
DAG is an equal opportunity employer committed to an inclusive and accessible workplace. Accommodations are available on request during the selection process.
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About Downtown Autogroup
Downtown Autogroup (DAG) is a collection of 10 automobile sales and service facilities representing 12 of the most respected brands in the automotive world.
Founded by Shahin Alizadeh in the early 90's, DAG has grown from a single Toyota dealership to a group with over four-hundred employees. We pride ourselves on creating a positive work environment with competitive pay and benefits and opportunities for advancement. DAG has a bright future, and we’re looking for team members who share our vision. We know that being a great place to work also makes our dealerships a great place to shop.
In mid 2021, DAG will complete construction of the Autoplex, a mixed-use development with showrooms for 11 automotive brands, 900 residential condominium units, and other street-level retail shops at Queen Street East and the Don Valley Parkway. It’s the first development of its kind in North America, offering a better workplace for our team, a better shopping experience for our customers, and as a better streetscape for the city.
As a good neighbour in the heart of Toronto, it is also important that we also play a role in helping the community. Downtown AutoGroup currently supports a number of local initiatives, including the Women’s College Hospital’s Mobile Covid-19 Response Team.