Job Type: Permanent
Work Model: Hybrid
Reference code: 132914
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Montreal, QC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Do you have a passion for relationship building? Are you excited by the opportunity to build marketplace program and experience offerings (e.g., events) to our clients and communities? Are you driven by program management and execution, with a passion for innovation and continuous improvement? Are you interested in helping execute our Signature Experience programs like Canada’s Best Managed Companies program, Technology Fast 50 program or Power of Thank You? If so, this is an exciting opportunity to be part of the Deloitte Canada’s Relationship Office

What will your typical day look like?

The Coordinator, Signature Experiences will be responsible for supporting the execution of several relationship and marketplace focused programs and events. This role provides a unique opportunity to grow strategic thinking/planning skills, strengthen project management / delivery capabilities, understand how to plan, design, build, and execute national programs, with an opportunity to interface with clients and stakeholders across the firm.

You will have a breadth of responsibilities to hit the ground running from day one. Those activities include, but are not limited to:

• Working collaboratively amongst the Signature Experience team and our National Events team to deliver strategically aligned programs and events across our markets.
• Helping to design one-of-a-kind experiences for our clients and the market based on emerging priorities as established across the Portfolio.
• Delivering on program KPIs (Key Performance Indicators), reporting our progress
• Driving continuous alignment with key stakeholders, building relationships, and communicating effectively to positively influence peers and stakeholders.
• Gathering and analyzing relevant data points to enhance decision-making and program delivery
• Actively looking for ways to improve process efficiencies and effectiveness, making recommendations to leaders and participating in follow-through to implementation
• Taking ownership for tasks and deliverables, with the ability to understand implications of findings and next steps

About the team

Signature Experience! We are a passionate team that is marketplace and commercially focused. The program portfolio includes incredible relationship experiences such as: Canada’s Best Managed Companies, Technology Fast 50, Power of Thank You – and hundreds of other high-priority / visibility marketplace experience or events. We collaborate with leaders and colleagues within our function and across the firm, serving as connectors who explore and experiment with humility and curiosity, to advance our client and organizational objectives.

Enough about us, let’s talk about you

You are someone with these required skills, experience and qualifications:

• Comfortable with “start-up / entrepreneurial type” culture – we are executing against a new strategy and building a growing team, so this means all “hands-on deck” to help bring our compelling vision to life!
• Solution-driven mindset when faced with challenges. Ability to persevere in a state of ambiguity and constant change.
• Strong communication and comprehension skills, both verbal and written.
• Ability to simultaneously manage and deliver on multiple projects in a fast-paced, results-oriented environment.
• Strong sense of team - confident and comfortable working in a cross-country team environment.
• Excellent interpersonal and client service skills, with ability to build connections.
• Ability to adapt and thrive in an event production environment.
• Mastery of Microsoft Office (PowerPoint, Excel, Word) with strong attention to detail and best in class deliverables.
• An aptitude for learning and utilizing new technology and tools (including AI).

It would be great for you to have some of these nice to have’s as well:

• Demonstrated experience in executing programs and experiences to an external B2B audience, specifically overall project or program management skill / capability.
• Due to the nature of the role having interactions with National clients, bilingualism in French and English is an asset.
• Cvent and Co-Pilot experience is an asset.

Total Rewards

The salary range for this position is $47,000 - $78,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.