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Manager, Fraud Strategy

KOHO15 days ago
Senior Level
full_time

Top Benefits

Company-wide summer wellness days
Winter holiday closure
Personal days

About the role

About KOHO KOHO’s purpose is to empower Canadians to build a great financial foundation with products that are radically transparent and easy to manage. We first launched in 2017, and we have since built a community of over 2 million users . Leading investors around the globe believe in our vision, and we’ve successfully raised over $320M to make our vision a reality.

Discover our culture here and get the inside scoop from our team here!

About The Role The Manager, Fraud Strategy will play a crucial role in supporting the fraud risk function within the organization. This position is responsible for assessing fraud risks, implementing controls and monitoring solutions, and developing data-driven recommendations to solve business problems. The ideal candidate will be a subject matter expert (SME) in fraud, technically proficient, and a strong leader with excellent communication and presentation skills. The Manager will oversee a team of three Business Analysts and drive performance, growth, and strategic initiatives in a fast-paced environment.

What You'll Do

  • Assess fraud risks across AML, Transactional Fraud, and ID Fraud.
  • Lead and mentor a team of three Business Analysts (2 intermediate, 1 senior).
  • Monitor team performance, provide guidance, and foster professional development.
  • Develop and implement risk controls and monitoring frameworks.
  • Build dashboards and fraud monitoring queues to enhance fraud detection.
  • Utilize advanced SQL for data extraction, analysis, and reporting.
  • Apply basic Python knowledge for data manipulation and automation.
  • Develop business cases and provide data-driven recommendations for fraud prevention initiatives.
  • Oversee vendor implementations and integrations.
  • Collaborate with internal teams and technology partners to prioritize fraud initiatives.
  • Ensure alignment of team goals with overall fraud strategy objectives.
  • Craft well-structured recommendations that address business challenges.
  • Present insights, findings, and strategic initiatives to leadership teams.
  • Influence decision-making through strong analytical storytelling and persuasive communication.

Who You Are

  • You start by understanding the problem, asking ‘why’, and identifying the data to determine the root cause.
  • You have 4+ years of experience in fraud strategy or risk management, with a strong understanding of financial crime risks including AML, transactional fraud, and identity fraud.
  • You have at least 2 years of experience leading and mentoring a team, and you thrive in collaborative, cross-functional environments.
  • You’re proficient in advanced SQL and use it confidently for data extraction, analysis, and reporting.
  • You’re comfortable working with Python for basic data manipulation and automation (or eager to grow these skills).
  • You think analytically, enjoy solving complex problems, and use data to drive decisions.
  • You excel at communicating insights clearly and crafting structured recommendations that influence business outcomes.
  • You’re skilled in building fraud monitoring dashboards and tools, and know how to scale fraud detection processes.
  • You operate well in fast-paced settings with shifting priorities, always staying focused on impact.
  • You are comfortable in managing cross-functional, multi-stakeholder projects and communicating through presentations.

What's In It For You? We Invest Time And Resources Into Making Sure KOHO Is As Good As The People We Hire. Here Are Some Of The Reasons We Attract The Best People

🧘‍♂️ Balance Your Life

  • Company-wide summer wellness days, winter holiday closure, personal days, a wellness spending account, and maternity & parental leave top-up

💻 Remote First

  • Work from anywhere in Canada with a budget to set up your home office

🆙 Level Up

  • Access to an in-house certified performance coach and an annual training budget

🙌 The KOHO Culture

  • We have won 7 "Great Place to Work ®" awards since 2019

🤝 Be an Owner

  • Every KOHO employee gets a generous amount of equity with a 10 year exercise window

The KOHO culture is one of collaboration, creativity, and diverse perspectives. We are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs, please contact peopleaccessibility@koho.ca and the People and Culture team will be happy to help.

AI Disclosure: KOHO uses artificial intelligence (AI) in certain aspects of its recruitment process to screen, assess, or select applicants. For any questions or concerns, please contact us at talent@koho.ca.

Note: this posting is for an existing vacancy that we are seeking to fill.

About KOHO

Financial Services
201-500

KOHO is one seamless platform for your money and life. Founded in 2014, we are a forward-thinking fintech company dedicated to financially empowering a generation of Canadians. With a Mastercard and innovative tools, we provide our users with the ability to earn, spend, borrow, build credit, and budget—all in one convenient app.

Driven by a genuine desire to help people make financial progress, KOHO has touched the lives of over 1.7 million users. Our mission is to make finance accessible, engaging, and user-friendly, ensuring that everyone has the resources they need to take control of their financial future.

We’re proud to offer a product that our users love, and we remain committed to innovating and evolving to meet their needs. Join us on this journey as we reshape personal finance in Canada.