Top Benefits
About the role
Position Type Permanent
If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
What’s in it for you? What makes us an employer of choice? We provide a work environment where people are respected and fulfilled both professionally and personally through healthy relationships, work-life balance and meaningful work. And because we’re in the health business – paid benefits and perks to keep you at your very best!
We’re looking for a team player, a detail orientated, organized person to join our Individual Administration team. As a member of this team, you will help us achieve our monthly targets by processing change requests related to Individual Health insurance policies; i.e.: changes to benefits & coverage, method of payment, billing, and other maintenance.
You will also ensure sales agents are paid correctly, and deliver excellent customer service to our internal customers.
Your Every Day With Us You will apply your administrative skills maintaining individual insurance policies, using different admin & billing systems, ensuring a high level of accuracy and organization. You will work in a high volume fast paced environment where prioritizing is a must. Strong communication skills are essential.
As Well, You Will
- Process benefit changes and billing related tasks within the established accuracy, productivity and efficiency performance targets using different admin systems, ensuring our clients receive their insurance information promptly and accurately;
- Determine sales agents commission payments based on the product sold while following the commission payment schedule;
- Perform general accounting functions such as accounts payable and receivable and reconciliations of accounts which include balancing multiple reports, calculating premium refunds and other adjustments;
- Follow pre-determined system and business processes using the existing procedure and process database;
- Communicate with internal and external sales agents, plan members, and other inter departmental team members in a timely and professional manner both verbally and in writing;
- Prepare and send Insurance coverage mail outs including coverage details both on paper and digitally;
- Collaborate with peers and co-workers to manage workflows to meet monthly targets.
What You Need To Succeed
- A post-secondary diploma in a related field;
- A minimum of 2 years’ experience in an office environment;
- A high level of accuracy while working in a fast paced environment with demanding turn-around times;
- You are self-motivated and able to work independently ;Strong knowledge of MS Office, strong computer skills
- In order to meet the needs of the English-speaking clientele, this position requires bilingualism
Common goals and collaboration, that’s what our team is all about, we offer:
- A diverse team of colleagues with multiple fields of expertise;
- A stimulating and flexible working environment;
- Comprehensive health and dental plan that is 100% employer paid effective on your first day, providing wellness benefits, health resources and fitness center discounts;
- An organization where we encourage personal learning and growth;
- If getting involved in charitable causes is something you’re passionate about, we support and offer plenty of opportunities to give back;
- As a not-for profit organization we are dedicated to our purpose, we are focused on health outcomes, not profit, both in our everyday work and we contribute the community.
#CBM1
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.
About Medavie
Medavie is a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by the strength of a team of 8,200+ professionals, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest.
Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canada's largest contracted provider, as well as primary care, community health and mental health and addictions solutions, medical communications, and clinical training.
As a not-for-profit organization, we’re recognized for our investments in our employees as one of Canada’s Top 100 Employers, our community and social impact investments as one of Canada's Most Admired Corporate Cultures and certification as a Caring Company, as well as Rainbow Registered accreditation for our commitment to diversity and inclusion.
Top Benefits
About the role
Position Type Permanent
If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
What’s in it for you? What makes us an employer of choice? We provide a work environment where people are respected and fulfilled both professionally and personally through healthy relationships, work-life balance and meaningful work. And because we’re in the health business – paid benefits and perks to keep you at your very best!
We’re looking for a team player, a detail orientated, organized person to join our Individual Administration team. As a member of this team, you will help us achieve our monthly targets by processing change requests related to Individual Health insurance policies; i.e.: changes to benefits & coverage, method of payment, billing, and other maintenance.
You will also ensure sales agents are paid correctly, and deliver excellent customer service to our internal customers.
Your Every Day With Us You will apply your administrative skills maintaining individual insurance policies, using different admin & billing systems, ensuring a high level of accuracy and organization. You will work in a high volume fast paced environment where prioritizing is a must. Strong communication skills are essential.
As Well, You Will
- Process benefit changes and billing related tasks within the established accuracy, productivity and efficiency performance targets using different admin systems, ensuring our clients receive their insurance information promptly and accurately;
- Determine sales agents commission payments based on the product sold while following the commission payment schedule;
- Perform general accounting functions such as accounts payable and receivable and reconciliations of accounts which include balancing multiple reports, calculating premium refunds and other adjustments;
- Follow pre-determined system and business processes using the existing procedure and process database;
- Communicate with internal and external sales agents, plan members, and other inter departmental team members in a timely and professional manner both verbally and in writing;
- Prepare and send Insurance coverage mail outs including coverage details both on paper and digitally;
- Collaborate with peers and co-workers to manage workflows to meet monthly targets.
What You Need To Succeed
- A post-secondary diploma in a related field;
- A minimum of 2 years’ experience in an office environment;
- A high level of accuracy while working in a fast paced environment with demanding turn-around times;
- You are self-motivated and able to work independently ;Strong knowledge of MS Office, strong computer skills
- In order to meet the needs of the English-speaking clientele, this position requires bilingualism
Common goals and collaboration, that’s what our team is all about, we offer:
- A diverse team of colleagues with multiple fields of expertise;
- A stimulating and flexible working environment;
- Comprehensive health and dental plan that is 100% employer paid effective on your first day, providing wellness benefits, health resources and fitness center discounts;
- An organization where we encourage personal learning and growth;
- If getting involved in charitable causes is something you’re passionate about, we support and offer plenty of opportunities to give back;
- As a not-for profit organization we are dedicated to our purpose, we are focused on health outcomes, not profit, both in our everyday work and we contribute the community.
#CBM1
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.
About Medavie
Medavie is a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by the strength of a team of 8,200+ professionals, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest.
Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canada's largest contracted provider, as well as primary care, community health and mental health and addictions solutions, medical communications, and clinical training.
As a not-for-profit organization, we’re recognized for our investments in our employees as one of Canada’s Top 100 Employers, our community and social impact investments as one of Canada's Most Admired Corporate Cultures and certification as a Caring Company, as well as Rainbow Registered accreditation for our commitment to diversity and inclusion.