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Bilton Welding and Manufacturing logo

Receptionist

Innisfail, AB
Mid Level
Full-Time

Top Benefits

Competitive wages and benefits
RRSP matching contribution
Health and dental coverage

About the role

Bilton Welding and Manufacturing Ltd. has an exciting opportunity for aReceptionistto join our team!

Why Join Bilton: Our organization strives to offer competitive wages and benefits. We invest in our employees and maintain a work environment that is conducive to their physical, mental, and spiritual well-being. Bilton believes that our people are our strength; therefore, we reward outstanding performance and innovation. We provide equal opportunities for our people to achieve their career goals.

Reporting to the Controller, the Receptionist is to provide exuberant presence in the reception area welcoming guests and clients to ensure their visit to Bilton is pleasurable. The receptionist is responsible for handling incoming calls with professionalism and clarity, assisting visitors with inquiries, and completing tasks as delegated by other staff members. This includes ensuring the accurate and efficient entry of timecards on a daily basis.

**Location:Innisfail, AlbertaSchedule:**Monday to Friday 8:00 am to 4:30 pm

Key Responsibilities:

  • Greet, welcome, and direct all visitors at the reception desk; ensure visitors have appropriate PPE if they are going to be in the shops/yard. Greet everyone with a big smile, and make them feel welcome, both internal and external visitors.
  • Operate switchboard: Maintain an inviting, clear voice as you answer and address incoming phone calls, direct calls to the appropriate person(s), take messages & distribute by teams.
  • Retrieve messages from the answering system and email information to the appropriate personnel at the beginning of each day.
  • Clearly communicate to Contractor/visitors of sign in/out process and assist with visitor orientations, as required.
  • Maintain office security by following safety procedures and controlling access via the reception desk.
  • Verify electronic timecard accuracy and completeness daily, weekly and monthly.
  • Monitor boardrooms in Shop 2 such as the Boardroom, QC Trailer, Training Room. Book rooms, as requested, maintain boardrooms to be tidy between meetings and setup for large groups. Offer visitors water or coffee and ensure they know where the washrooms are located.
  • Maintain staff lists daily, as required (ie: Employee Emergency Evacuation checklist, Call In’s, Time Summaries etc.).
  • Print Emergency list daily and bring with Contractor list to Muster Point in event of an Emergency.
  • Monitor office supply inventory levels and order necessary supplies from Staples and Prairie Office Plus weekly, always keeping budgetary constraints in mind.
  • Ensure common areas are always tidy: Check Boardroom, Training room, downstairs and upstairs coffee station, copier station and reception area at midday and day end – cleanup dishes/debris, and wipe surfaces if needed, push chairs in. Load dishwasher, wipe surfaces at day end. Run dishwasher & unload as needed. Water plants weekly.
  • Distribute weekly remittances to vendors.
  • Assist Accounting with tasks such as outstanding reports and electronic archiving monthly.
  • Assist HR and other departments on an as needed basis with data entry and filing.
  • Supply runs to Red Deer as needed.

Supporting Job Functions:

  • Work cooperatively and effectively with management and team members to assist with all other duties, as required.

Required Qualifications:

  • Excellent interpersonal skill (Welcoming, friendly personality)
  • Aptitude to learn and expand skills
  • Excellent professional telephone manners
  • Ensure customer satisfaction
  • Dependable and reliable
  • Neat and professional appearance
  • Previous office experience is an asset, but not required
  • Exceptional data entry abilities and attention to detail
  • Ability to work independently and part of a team
  • Verbal and written communication skills
  • Adaptability to changes in the workplace
  • Analytical and problem-solving skills
  • Make sound decisions independently, escalating to manager as appropriate
  • Patience and listening
  • Organizational skills
  • Time management
  • Computer skills
  • Attention to detail
  • Stress management
  • Maintaining confidential information

Why Choose Bilton:

**Competitive Compensation:**As an employer of choice, Bilton benefits from the ability to attract and retain high quality employees by providing competitive compensation.

**RRSP Matching Contribution:**Saving money for retirement is important to Bilton, which is why the Company provides a generous matching contribution for employees that partake in the RRSP program.

**Health and Dental Coverage:**Bilton exceeds industry standards in terms of health and dental coverage, with a focus on maintaining long term health and wellness.

**Advancement Opportunities:**Bilton believes in developing its employees and encouraging them to grow and pursue new opportunities within the company.

**Wellness Account:**Bilton believes in providing employees with a flexible benefit option, which can be used for additional benefits required to fit the specific needs of each employee and their family.

**Long-Term Disability, Life Insurance and Travel insurance:**Bilton provides exceptional insurance to all employees, should such assistance be required.

**Training Opportunities:**Bilton provides training opportunities to employees through the apprenticeship program, training grants, external training, and several in-house training courses to upgrade skills.

**Vacation Time:**Employees are encouraged to take time off work to spend with their friends and family, as work-life balance is very important to employee well-being.

**Employee and Family Assistance Program:**Mental health is a huge part of our daily wellness. Each employee and their family have confidential access to counsellors.

**Referral Bonus:**Employee referrals are encouraged and appreciated, which is why Bilton rewards its employees that provide successful referrals with a referral bonus.

Position and Application Details:

This is a full-time permanent position offering competitive starting wages and comprehensive benefits packages, including Health and RRSP programs. If you would like to be a part of our growing and dynamic team of professionals, who take pride in their work, and strive to be the best in the industry, apply today!

Thank you to all applicants; however, only candidates selected for an interview will be contacted.

About Bilton Welding and Manufacturing

Machinery Manufacturing
51-200

Bilton designs, engineers and manufactures custom energy equipment to your standards. We currently operate seven manufacturing facilities in Innisfail, AB and a Branch Office in Calgary, AB. Since 1993, Bilton has partnered with engineering firms and oil and natural gas producers around the globe to develop their own equipment standards for size, capacity and any number of technical specifications. We pride ourselves with the strong relationships that we have built through our business to business transactions. –

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