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CUSTOMS RELEASE SUPERVISOR Full-time, Permanent, Hybrid/Remote options
Job Description Border Brokers Inc. is a Canadian Customs Broker, Consultant, and Freight Forwarder with nearly 40 years of industry experience. We simplify customs clearance through customized solutions, in-house expertise, and innovative processes, and we’re proud of the service that sets us apart.
We’re seeking a Customs Release Supervisor to lead our release team and ensure smooth daily operations. This hands-on leadership role is ideal for someone with customs brokerage experience who thrives in a fast-paced environment and enjoys supporting a team.
What You’ll Do Oversee day-to-day customs release operations Monitor the brokerage queue and ensure ETAs are met Assign and prioritize work for the release team Support and coach team members; escalate issues as needed Ensure compliance with current customs release procedures Train staff on daily processes and workflows Create schedules to ensure proper coverage Run monthly team reports and assist with SOP development Communicate staffing needs and team concerns to management
What We’re Looking For Experience in customs brokerage / customs release operations Supervisory or team lead experience preferred CCS designation preferred Strong organizational, problem-solving, and time-management skills Approachable, supportive leadership style, comfortable delegating and guiding
What We Offer Competitive compensation + bonus structure Generous benefits package, including health & dental, RRSP matching, PTO (sick time, birthday, & more), continuing education & tuition reimbursement Hybrid/work-from-home options, & commuter benefits Company events, supportive team culture, with a well-established customs brokerage
Apply with a cover letter today and grow your career with Border Brokers Inc.
Not the right fit? Search for Customs Release Supervisor jobs in Canada
About Border Brokers
WE MAKE CUSTOMS CLEARANCE SIMPLE.
For more than 35 years, Border Brokers have specialized in customs filing and clearance across the Canada and U.S border. We provide superior importing, exporting and logistics solutions to ensure that your goods cross the border in a timely manner.
Serving Canada and the U.S., we work with clients of any size from personal shipments to large-scale commercial operations with regular importing and exporting needs. We ensure proper handling of goods and accurate processing of all paperwork for everything that is declared and needs to clear customs.
With the highest level of service we specialize in eliminating barriers and creating personal solutions for your cross-border logistics. Our flexibility is our advantage. We offer customized service and brokerage rate plans to ensure that our client’s needs are fully met.
Similar Jobs
Top Benefits
About the role
CUSTOMS RELEASE SUPERVISOR Full-time, Permanent, Hybrid/Remote options
Job Description Border Brokers Inc. is a Canadian Customs Broker, Consultant, and Freight Forwarder with nearly 40 years of industry experience. We simplify customs clearance through customized solutions, in-house expertise, and innovative processes, and we’re proud of the service that sets us apart.
We’re seeking a Customs Release Supervisor to lead our release team and ensure smooth daily operations. This hands-on leadership role is ideal for someone with customs brokerage experience who thrives in a fast-paced environment and enjoys supporting a team.
What You’ll Do Oversee day-to-day customs release operations Monitor the brokerage queue and ensure ETAs are met Assign and prioritize work for the release team Support and coach team members; escalate issues as needed Ensure compliance with current customs release procedures Train staff on daily processes and workflows Create schedules to ensure proper coverage Run monthly team reports and assist with SOP development Communicate staffing needs and team concerns to management
What We’re Looking For Experience in customs brokerage / customs release operations Supervisory or team lead experience preferred CCS designation preferred Strong organizational, problem-solving, and time-management skills Approachable, supportive leadership style, comfortable delegating and guiding
What We Offer Competitive compensation + bonus structure Generous benefits package, including health & dental, RRSP matching, PTO (sick time, birthday, & more), continuing education & tuition reimbursement Hybrid/work-from-home options, & commuter benefits Company events, supportive team culture, with a well-established customs brokerage
Apply with a cover letter today and grow your career with Border Brokers Inc.
Not the right fit? Search for Customs Release Supervisor jobs in Canada
About Border Brokers
WE MAKE CUSTOMS CLEARANCE SIMPLE.
For more than 35 years, Border Brokers have specialized in customs filing and clearance across the Canada and U.S border. We provide superior importing, exporting and logistics solutions to ensure that your goods cross the border in a timely manner.
Serving Canada and the U.S., we work with clients of any size from personal shipments to large-scale commercial operations with regular importing and exporting needs. We ensure proper handling of goods and accurate processing of all paperwork for everything that is declared and needs to clear customs.
With the highest level of service we specialize in eliminating barriers and creating personal solutions for your cross-border logistics. Our flexibility is our advantage. We offer customized service and brokerage rate plans to ensure that our client’s needs are fully met.