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Manager, AI Business Value Creation

BMO10 days ago
Verified
Toronto, ON
CA$69,000 - CA$129,000/year
Mid Level
Full time

Top Benefits

Health insurance
Tuition reimbursement
Accident and life insurance

About the role

Description

Application Deadline: 09/06/2025

Address: 100 King Street West

Job Family Group: Strategy & Change

This role supports the advancement of Artificial Intelligence (AI) at BMO InvestorLine to drive revenue, enhance the customer experience, and improve efficiency. The ideal candidate will combine an exceptional, cross-functional program management skillset with a deep understanding of modern AI capabilities and value accretive applications in the financial services industry.

AI Strategy & Value Creation

  • Support the development of BMO InvestorLine's AI strategy
  • Support operating model design to enable our AI strategy
  • Drive the ideation, prioritization, and synthesis of high-impact AI opportunities for InvestorLine, including organizing and facilitating workshops to engage business and technical stakeholders
  • Develop robust, data-driven, quantitative business cases for initiatives
  • Engage with vendors to scope solutioning of initiatives
  • Advocate on behalf of the employee, customer, and business throughout the AI product lifecycle – ensuring alignment with business strategy and evolving goals
  • Develop clear, compelling narratives with business value-driven quants to secure funding and executive buy-in
  • Bring a responsible AI mindset to value creation, establishing robust risk management and governance processes
  • Track and communicate business value through and post launch
  • Stay abreast of AI developments relevant to our business and industry

AI Program Management

  • Lead and manage all phases of the AI initiative lifecycle, including design, development, testing, deployment, and sustainment of solutions
  • Develop and maintain AI roadmap, with clear timelines, interdependencies, and resource plans
  • Build governance frameworks, define and track KPIs, and take the lead on Wealth and BMO risk reviews
  • Manage E2E vendor engagements for prioritized initiatives, from initial scoping through implementation
  • Craft business and technical requirements in partnership with business and technology teams
  • Own sprint execution & delivery of initiatives while collaborating with business and technology teams
  • Maintain backlog of features and initiatives, working cross-functionally to confirm trade-offs and priorities
  • Manage delivery to agreed-upon milestones and sprints, proactively communicating and addressing risks & bottlenecks
  • Coordinate across T&O, risk, compliance, change mgmt. etc. to unlock clear delivery paths
  • Translate initiative performance tracking into lessons learned for iterative improvement
  • Build a playbook for scalable, repeatable, AI program delivery across InvestorLine and BMO

Qualifications

  • Minimum 3 years of relevant experience and a Bachelor's or Master's degree in relevant STEM field, or an equivalent combination of education and experience
  • Expert knowledge of Artificial Intelligence, Machine Learning, and applications in industry
  • Expert at managing cross-functional programs from conceptualization to delivery and sustainment
  • Experience in driving agile / sprint based projects
  • Experience with AI deployment in highly regulated industries
  • Experience in project planning and execution, risk / issue management, stakeholder communication
  • Verbal & written communication skills - Expert
  • Collaboration & team skills - Expert
  • Analytical and problem solving skills - Expert
  • Influence skills - In-depth / Expert
  • Data driven decision making - In-depth / Expert

About BMO

Financial Services
10,000+

At BMO, banking is our personal commitment to helping people at every stage of their financial lives.

The truth is, people’s needs change: so we change too. But we never change who we are. Which means we’ll never waiver from providing our customers the best possible banking experience in the industry.

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