Job Description

Reporting to the Director, HR Systems and Optimization , the Senior HR Systems Analyst - Workday is responsible for solutioning, configuring, integrating and working with various stakeholders to improve our HR System technology offering and increase employee experience. We support over 30,000 employees with a variety of complex payroll requirements to support our unionized and non-unionized employees and many collective bargaining agreements. This role will have visibility with senior business leaders, cross-functional managers, executive leadership and field operations that require exceptional collaboration and facilitation skills to be successful.

To be successful in this role, this team member will have proven experience in the following areas in a complex, high-volume environment:

• HRIS Configuration and Implementation: Configure, implement and enhance system modules as a Workday Payroll, Time Tracking, and/or Absence SME including ongoing improvements, to align with our collective bargaining requirements and business strategy.
• Collaboration and Process Enhancement: Collaborates with the broader Payroll, HR, IT and Finance teams for employee transactional process reviews and enhancements within Workday.
• Continuous Improvement: Continuously identifies and delivers enhancements to the everyday experience of all colleagues using Workday.
• Expertise and Contribution: Proactively upskills on product, connects to other users via Workday Community and/or user groups to share ideas and get ideas on solutioning. Critically reviewing and improving existing systems and processes contributing to a seamless self-serve colleague experience.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

• Acts as a key member in the building of foundational architecture in Workday, including pay groups, wage grids, complex earning codes, memo codes, vacation rates, retro adjustments prior to Workday go live, etc.
• Conducts robust downstream impact analyses on changes being introduced to Workday Payroll, Time Tracking and Absence – such that may impact other modules and/or business processes, reports, calculated fields, security, etc. - and translates this into a task tracker.
• Configures Workday and identifies opportunities for enhancement and simplification to automate and streamline HR operations.
• Completes technical specifications document, test scenarios, test results, training and process documentation for changes.
• Prepares materials and attends internal Change Advisory Board (CAB) for change approvals.
• Creates change document and provides knowledge transfers to Tier 2 support.
• Partners with key stakeholders to solution business issues and/or labour relations changes that impact system configuration.
• Support system upgrades, new releases, testing, validation, and overall performance analysis
• Brings forward recommendation from upcoming releases on items we can take advantage of.
• Ensures data integrity within Workday and downstream systems through audit processes and analyses
• Responds to escalated ServiceNow tickets, resolving in a timely manner.
• Contributes to our shared knowledge base in ServiceNow.
• Collaborates with functional leads and stakeholders on Workday development and enhancement projects, translating business requirements into technical requirements and implementing scalable solutions.

What we’re looking for:

• Minimum of 5 years of HRIS experience in Workday; Payroll, Absence and Time Tracking modules
• Demonstrated experience with Workday payroll for unionized employees, complex collective agreements and configurations (Counters, Wage Progression, Seniority, etc.)
• Advanced Excel experience working with large data sets utilizing advanced formulas and functionality
• Strong understanding of HR operations
• Strong experience troubleshooting end user and systems interface issues and HRIS
• Excellent research and problem-solving skills
• High level of confidentiality and diplomacy required
• Strong customer service skills and the ability collaborate in team environment
• Exceptional time management, project planning, and communication skills, both verbal & written
• Workday certification would be an asset in Payroll, Absence or Time Tracking.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package

#ExtendicareHR

Time Type:

Full time

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare!

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.