RSL’S story:
Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Nineteen Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca
RSL Mission
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.
RSL Vision
To be the environment that inspires excellence and trust within our community.
RSL Values
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

The Opportunity:

Scope of the Position
Distribution Centre Administrator is responsible for assisting Distribution Centre Manager in all aspects of administration, scheduling, inventory control, and freight claims in conjunction with the head-office team. The position also assists distribution center staff during busy periods.

Duties and Responsibilities

Distribution Centre

• Answer incoming calls from carriers and branches
• Provide administrative support to the distribution center
• Create shipping labels and other paperwork for parcels and LTL skid shipments & FTL (e.g., waybills, shipping manifests, shipping labels); maintain accurate shipping data in the warehouse management system
• Schedules transportation for all outgoing shipments
• Tracks, traces, and update the status of outgoing shipments to all Branches
• Verify the accuracy of orders picked, escalate concerns to Supervisor
• Provide support to all DC staff in the use of ERP distribution functions
• Other duties as required

Inventory

• Check and file packing slips including identifying shipping errors if any.
• Notify purchasing agents or handle supplier shipping errors.
• Prepare freight claims.
• Investigate inventory issues and assist in DC inventory clean-up.
• Assist in the preparation and organization of the annual inventory count.
• Participate in annual inventory count.
• Oversee stock adjustments.

Other duties

• Order office stationery, coffee supplies
• Order food/prepare training room for customer functions/seminar training.
• Assist head office staff with their inquiries.

Skills and Qualifications

• Deliver superior customer service.

• Able to handle difficult customers with diplomacy and tact.

• Capable of following written instructions and documented procedures.

• Understands basic inventory, warehousing, and stocking procedures.

• Accuracy and attention to detail.

• Proficiency in MS Office applications.

• Problem-solving and analytical ability.

• Motivated self-starter, comfortable in a fast-paced environment.

• Demonstrated integrity and ethical standards.

• Professional demeanor.

• Effective listening, communication (verbal and written), and negotiating skills.

• Judgment and decision-making ability.

• Team player who works productively with a wide range of people.

• Superior organizational skills.

• Experience in an administrative role.

• Education: High school diploma.

• Experience: Minimum 2 years’ administration experience.

What we offer:

The target salary range for this position is $22 to $23.50 CAD per hour*. The pay range for this position is a general guideline only. The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data.*

It's not all about work. That's why we support and recognize our team members with a range of benefits:

• RSL is an entrepreneurial company - we don't micromanage.
• Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
• 3 weeks vacation.
• 3 personal obligation days.
• Wellness Account.
• Stay healthy with our rich benefits package.
• Protect your future with our Pension Plan.
• Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.