Senior Manager, Supplier Engagement Assurance
Top Benefits
About the role
WHAT IS THIS OPPORUNITY? We are seeking an experienced Technology Supplier Manager and Third Party Risk professional to join the Technology & Operations Supplier Management Office (T&O SMO) team. The successful candidate will supervise Technology & Operations (1st Line of Defense) adherence to the Enterprise Third Party Risk Management Policy and Standards, lead the implementation of third-party risk management programs, and provide expertise in supplier risk management.
WHAT WILL YOU DO?
- Supervise Technology & Operations (1st Line of Defense) adherence to the Enterprise Third Party Risk Management Policy and Standards
- Lead the implementation of third-party risk management programs, initiatives, and escalations
- Manage escalations for day-to-day third-party risk issues raised by engagement owners
- Lead/participate in inquiries and provide artifacts for internal and external audits as requested
- Execute on risk automation and transformation initiatives in partnership with the data strategy and transformation team within the SMO
- Respond to regulator inquiries related to supplier risk
- Act as a back-up for the Director, Supplier Engagement Assurance for everything third-party risk related
- Lead the communication, training, and implementation of programs (e.g., third-party risk management) developed by 2nd Line of Defense and/or by relevant functional units
- Monitor adherence to the requirements in this policy and standard within the 1st Line of Defense, identifying gaps and opportunities for improvement
- Support regulatory filings and responses in partnership with 2nd Line of Defense, where appropriate
- Escalate significant issues and incidents to Senior Management and 2nd Line of Defense and participate in resolution as required
- Maintain awareness of the segment's Third-Party & Fourth-Party supplier inventory, outsourcing engagements, and regulatory requirements
WHAT YOU WILL NEED TO SUCCEED?
Must Have:
- 7+ years of experience in technology risk and governance practices
- 7+ years of experience in the financial services or other regulated industries
- 5+ years of proven Supplier Management experience or experience dealing with internal and external audit, risk, and regulatory groups
- Strong business, technology, and financial acumen, plus a mindset for continuous improvement
- Demonstrated ability to build sustainable, transparent relationships/partnerships
- Strategic thinker/thought leader with strong team leadership and people skills
- Able to build and drive supplier risk management strategies with strong impact and influence capabilities
- Flexible and comfortable in ambiguous situations with a willingness to take a cross-platform approach
- Self-starter able to work with minimal direction
- Strong client focus, relationship building, and "Change/Improvement" mindset
Nice To Have:
- Risk assessment and quantification methodologies, conflict and issue resolution, and escalation experience
- Experience with process mapping and analysis techniques, such as swimlane diagrams or value stream mapping
- Knowledge of change management principles and strategies
- Familiarity with cloud based platforms and tools
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to do challenging work
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, Supplier Engagement Assurance
Top Benefits
About the role
WHAT IS THIS OPPORUNITY? We are seeking an experienced Technology Supplier Manager and Third Party Risk professional to join the Technology & Operations Supplier Management Office (T&O SMO) team. The successful candidate will supervise Technology & Operations (1st Line of Defense) adherence to the Enterprise Third Party Risk Management Policy and Standards, lead the implementation of third-party risk management programs, and provide expertise in supplier risk management.
WHAT WILL YOU DO?
- Supervise Technology & Operations (1st Line of Defense) adherence to the Enterprise Third Party Risk Management Policy and Standards
- Lead the implementation of third-party risk management programs, initiatives, and escalations
- Manage escalations for day-to-day third-party risk issues raised by engagement owners
- Lead/participate in inquiries and provide artifacts for internal and external audits as requested
- Execute on risk automation and transformation initiatives in partnership with the data strategy and transformation team within the SMO
- Respond to regulator inquiries related to supplier risk
- Act as a back-up for the Director, Supplier Engagement Assurance for everything third-party risk related
- Lead the communication, training, and implementation of programs (e.g., third-party risk management) developed by 2nd Line of Defense and/or by relevant functional units
- Monitor adherence to the requirements in this policy and standard within the 1st Line of Defense, identifying gaps and opportunities for improvement
- Support regulatory filings and responses in partnership with 2nd Line of Defense, where appropriate
- Escalate significant issues and incidents to Senior Management and 2nd Line of Defense and participate in resolution as required
- Maintain awareness of the segment's Third-Party & Fourth-Party supplier inventory, outsourcing engagements, and regulatory requirements
WHAT YOU WILL NEED TO SUCCEED?
Must Have:
- 7+ years of experience in technology risk and governance practices
- 7+ years of experience in the financial services or other regulated industries
- 5+ years of proven Supplier Management experience or experience dealing with internal and external audit, risk, and regulatory groups
- Strong business, technology, and financial acumen, plus a mindset for continuous improvement
- Demonstrated ability to build sustainable, transparent relationships/partnerships
- Strategic thinker/thought leader with strong team leadership and people skills
- Able to build and drive supplier risk management strategies with strong impact and influence capabilities
- Flexible and comfortable in ambiguous situations with a willingness to take a cross-platform approach
- Self-starter able to work with minimal direction
- Strong client focus, relationship building, and "Change/Improvement" mindset
Nice To Have:
- Risk assessment and quantification methodologies, conflict and issue resolution, and escalation experience
- Experience with process mapping and analysis techniques, such as swimlane diagrams or value stream mapping
- Knowledge of change management principles and strategies
- Familiarity with cloud based platforms and tools
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to do challenging work
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.